Holy crap, these forums are slow lately! My browser connects nearly instantly, as it should using a 15/5 FiOS line. But then it takes FOREVER (in computer terms) for the server to actually do it's job and serve the freakin' web page. 10, 20, 30 seconds is FAR too long, Adobe. 10, 20 30 MILLIseconds is what it should be.
Please get that fixed.
Well Jim, I guess that I am NOT alone in this - see this THREAD.
I keep waiting to see a sticky posted in the main page here, telling us that the servers are dying, or similar, but so far nothing.
Are you getting logged-out constantly too?
Hunt
It could be your machines or that your ISP is prioritizing the access to most deserving clients. I am running a PIII machine (1998 RM model) on WindowsXP Professional and I have no such problems here in United Kingdom.
I live in an area where most residents have access to Internet Broadband so I expect our Telcos to make sure they give us fast reliable Internet access unless they want to lose our custom!.
Hope this gives you some food for thought and to take up the matters with your ISPs and/or get your machines checked by some technician.
It’s a defect at adobe. Their network has finally crashed and burned.
I've received 6 messages this morning and click on all of them and
either received a screen say no data try again or I wait 10 minutes and
it does nothing.
I'm betting this won't even get through. I read post yesterday fine. Who
know maybe they are updating the software after 3 years years.
--
Phillip M. Jones, C.E.T. "If it's Fixed, Don't Break it"
http://www.phillipmjones.net mailto:pjones1@kimbanet.com
I can't get in through website so I am answering through the email
notifications.
here is what I get when I try to go to website.
http://www.screencast.com/t/tQ9UGikoeX.
when I try to go int through browser direct instead of clicking links
said site was unavaible.
see this: http://www.screencast.com/t/sZveGnMH
I can't get in through website so I am answering through the email
notifications.
here is what I get when I try to go to website.
http://www.screencast.com/t/tQ9UGikoeX.
when I try to go int through browser direct instead of clicking links
said site was unavaible.
I didn't see where anyone was admitting there was a problem. The forum
administrator should have posted a message that there was a meltdown as
soon as it was reported. That's the problem with the powers that be for
these forums. They like to treat us like mushrooms (keep us in the dark)
And by the way. I don't care one way of your opinion of me either.
When I report an item. That's what I am doing. Now that know someone
knows there is problem. There will be no further reports.
No reply needed or requested. Thanks
--
Phillip M. Jones, C.E.T. "If it's Fixed, Don't Break it"
http://www.phillipmjones.net mailto:pjones1@kimbanet.com
Jochem van Dieten wrote:
Please stop posting these useless repeated messages. Just wait until it
is back up.
Frankly, i did not find it useless. It confirmed to me that there was a problem at the forum end and not at my end.
Is it so difficult to just be a bit courteous and say, "Yes, the forums are down at the moment, please be patient. We expect it'll take at least x hours to be up again"?
Obviously, PJones did not know what exactly the problem was and was testing.
Frankly, as a moderator - or whatever your role is - i think you owe it to the forum visitors / members to be polite. While this may be a User-to-User forum, as a moderator (or whatever) you are representing Adobe.
PjonesCET wrote:
I didn't see where anyone was admitting there was a problem. The forum
administrator should have posted a message that there was a meltdown as
soon as it was reported.
Not only does adobe-admin need to log in to be able to post a message, which is kind of hard when the login system is down, you seriously expect somebody to be waiting around at 6 AM on the off chance that Philip Jones reports an issue and wants a response with 30 minutes? You do realize that not even a $50K platinum support contract gets you that sort of response times from Adobe?
Posting the same issue in the same thread 4 times within an hour and a half is out of line. Generally speaking I can not imagine a single reason where it would be necessary to repost any message within 4 hours in the same thread. Any case I can imagine where it would be that urgent to get an immediate response that one might consider reposting within that timeframe would be security related, in which case picking up the phone and contacting the Adobe Product Security Incident Response Team would be a better solution.
shunithD wrote:
Frankly, i did not find it useless. It confirmed to me that there was a problem at the forum end and not at my end.
I see, the first 3 messages did not do so, but the fourth did.
I see, the first 3 messages did not do so, but the fourth did.
I see, the first 3 messages did not do so, but the fourth did.
I see, the first 3 messages did not do so, but the fourth did.
Jochem van Dieten wrote:
PjonesCET wrote:
I didn't see where anyone was admitting there was a problem. The forum
administrator should have posted a message that there was a meltdown as
soon as it was reported.
Not only does adobe-admin need to log in to be able to post a message, which is kind of hard when the login system is down, you seriously expect somebody to be waiting around at 6 AM on the off chance that Philip Jones reports an issue and wants a response with 30 minutes? You do realize that not even a $50K platinum support contract gets you that sort of response times from Adobe?
Posting the same issue in the same thread 4 times within an hour and a half is out of line. Generally speaking I can not imagine a single reason where it would be necessary to repost any message within 4 hours in the same thread. Any case I can imagine where it would be that urgent to get an immediate response that one might consider reposting within that timeframe would be security related, in which case picking up the phone and contacting the Adobe Product Security Incident Response Team would be a better solution.
No special treatment is expected. But in off chance someone reads it, then they could notify proper parties. There were several problems.
Intially you couldn't even bring up page through the link in notification email. Then the sign server was down.
He could have notified everyone just like I did, email through the email notifications.
Jochem van Dieten wrote:
.
Not only does adobe-admin need to log in to be able to post a message, which is kind of hard when the login system is down, you seriously expect somebody to be waiting around at 6 AM on the off chance that Philip Jones reports an issue and wants a response with 30 minutes?
Well... you seemed to have been around to castigate him... all you need have done was, as i said, post a courteous response. There was absolutely no need to be rude.
Well, obviously these rules
http://forums.adobe.com/thread/414764
are valid for us users, but not for some of the people who aren't mere users. At least, some of these rules...
Claudio González wrote:
Well, obviously these rules
http://forums.adobe.com/thread/414764
are valid for us users, but not for some of the people who aren't mere users. At least, some of these rules...
Quite... ![]()
shunithD wrote:
Jochem van Dieten wrote:
.
Not only does adobe-admin need to log in to be able to post a message, which is kind of hard when the login system is down, you seriously expect somebody to be waiting around at 6 AM on the off chance that Philip Jones reports an issue and wants a response with 30 minutes?
Well... you seemed to have been around to castigate him... all you need have done was, as i said, post a courteous response. There was absolutely no need to be rude.
Hey I am use to the treatment by JVD. He consideres me a fly that needs to be swatted. It doesn't make any difference to me. Ever since he has been on this list as moderator. He has gone out of his way to act this way toward myself in cases like this. But I am not leaving I've benn around 10 15 years and he is not going to run me off.
The forum rules don't apply to JVD he is allowed to do what ever he wants.
I appricates the comments on my behalf. But JVD won't listen so it useless to go on he abides by his own rules.
Let us let the thread drop or switch to a different aspect, rather my treatment.
Thanks everyone.
In very general terms, most MOD's are not Adobe employees, though many Adobe employees also have MOD consoles, and can do some "housekeeping."
Though not always the case, Adobe urges their employees to use the "Employee" badge, so that others know of their employment.
Just some observations,
Hunt
Beware, you are posting the same complaint less than six months before the first time... ![]()
Incidentally, a few days ago I changed my cable connection to one twice as fast. This is confirmed by using three different sites to check my connection speed. But now it's taking me longer than before to do anything in these forums. Things fly in all other sites.
Sorry, I had forgotten we have just to shut up and sit to wait for things to improve...![]()
Beg pardon. I'm new at this. |I didn't think the first msg went through.
In a message dated 8/17/2011 2:48:58 P.M. Pacific Daylight Time,
forums@adobe.com writes:
Beware, you are posting the same complaint less than six months before the
first time...
Incidentally, a few days ago I changed my cable connection to one twice as
fast. This is confirmed by using three different sites to check my
connection speed. But now it's taking me longer than before to do anything in
these forums. Things fly in all other sites.
Sorry, I had forgotten we have just to shut up and sit to wait for things
to improve...
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