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RE: "Unable to create font" After Effects CS 5 won't launch

Explorer ,
May 01, 2010 May 01, 2010

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My spanking new After Effects CS5 won't launch due to "Unable to create font" error.

I'm running OS X 10.6.3 on a 17" with specs listed below.

After Effects CS3 is running fine. What's the solution?

Model Name: MacBook Pro

  Model Identifier: MacBookPro5,2

  Processor Name: Intel Core 2 Duo

  Processor Speed: 3.06 GHz

  Number Of Processors: 1

  Total Number Of Cores: 2

  L2 Cache: 6 MB

  Memory: 8 GB

  Bus Speed: 1.07 GHz

  Boot ROM Version: MBP52.008E.B05

  SMC Version (system): 1.42f4

  Serial Number (system): W89400R18YB

  Hardware UUID: E2300327-D5D3-5DC2-85CF-9FFA9CEAD9ED

  Sudden Motion Sensor:

  State: Enabled

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correct answers 1 Correct answer

Oct 31, 2013 Oct 31, 2013

This bug is fixed in the After Effects CC (12.1) update:

http://adobe.ly/AE_CC_12dot1_details

Let us know how this works for when you've tried with the new update.

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May 01, 2010 May 01, 2010

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Start with the solutions listed here:

http://aeerrors.myleniumstuff.de/?p=482

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New Here ,
May 01, 2010 May 01, 2010

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Same for me, I'm trying a lot of things but nothing work – I keep checking and let you know If I've got a solution

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May 03, 2010 May 03, 2010

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There are 3 possible issues on the system. A corrupt font, a corrupt Adobe font list and/or a corrupt system font database.

Try the following:

1) On the Mac, delete all copies of the AdobeFnt.lst on the system. They will have a name like AdobeFnt10.lst, AdobeFnt11.lst, etc.. On the Mac this will be found in the /Library/Application  Support/Adobe/PDFL/9.0/Fonts folder.

2) Then restart the system holding down the S key while the system is starting up for Safe Mode. That will reset the system database.

On Windows,

1) search and delete the AdobeFnt.lst files found in C:\Program Files\Common  Files\Adobe\PDFL\...,

2) restart the system.

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New Here ,
May 03, 2010 May 03, 2010

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Hi Will,

I did all that but nothing fixed the problems. Finally, I'm suspecting a corrupted drive. When I fix the drive with fsck command it gets corrupted after each system launch. I plan to clone my system on another drive, boot from the new one, check if everything is ok. I let you know.

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May 03, 2010 May 03, 2010

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Bummer. Sorry to hear that. Let us know how this works out.


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New Here ,
May 03, 2010 May 03, 2010

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Hi Will

I posted a solution that works for me.

Thanks

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New Here ,
Sep 10, 2010 Sep 10, 2010

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I tried this soln ..and it's worked finally

Thanks

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Sep 10, 2010 Sep 10, 2010

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The After Effects CS5 (10.0.1) update should fix this problem.

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Community Beginner ,
Oct 28, 2010 Oct 28, 2010

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For me the Adobe update *DID NOT* fix this but copying over and activating the Veranda family of fonts from my MBP that had Office on it, did - kind of a sorry situation if this is what's actually needed to fix it but at least there is a way.

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New Here ,
Mar 21, 2011 Mar 21, 2011

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And a March 2011 download of the Master Collection & update to 10.0.1 (everything that updates) reveals that the same issue still exists. Installing Verdana "fixes" it. <font family="Verdana">Idiots.</font>

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Explorer ,
Nov 21, 2011 Nov 21, 2011

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I updated to the current after effects and I am still getting this problem. I have homework to finish today. Please help! 🙂

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Explorer ,
Nov 21, 2011 Nov 21, 2011

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I went into type book and activated verdana in computer and inactivated verdana in user. It worked.

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New Here ,
May 03, 2010 May 03, 2010

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Hi,

Finally I found the solution, I don't know if it's gonna work for you, but you should give it a try. After hours of troubleshooting, I found that a missing Verdana Fonts (version 1.0 from Microsoft) is causing the problem. Just put Verdana in YourHardDrive/Library/Fonts and AfterEffects CS5 should start normally. It would be cool to have a better dialog box like "Unable to create font - please locate and Install Verdana".

For your convenience, you can download Verdana here : [removed by moderator, since Verdana is not a freely distributable font]

Enjoy

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Community Beginner ,
May 11, 2010 May 11, 2010

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After Effects Warning Unable To Create Font

@Maherso

Thanks that works perfect.

Verdana, Typeface and data © 1996 Microsoft Corporation. All Rights Reserved Version 2.45 - Thursday, 8 April 2004 08:00

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New Here ,
May 11, 2010 May 11, 2010

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your link to the font is gone. (sigh).

could you reupload, please?

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New Here ,
May 11, 2010 May 11, 2010

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Hi Karolus,

The link is now working, enjoy...

[removed by moderator]

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Explorer ,
Jun 19, 2010 Jun 19, 2010

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Worked the first time! Thanks for the link too!

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New Here ,
Apr 08, 2011 Apr 08, 2011

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Thank you!!! This totally worked for me!!

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New Here ,
Apr 11, 2011 Apr 11, 2011

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Thanks

Just want to add that this worked for me. But it didn't at first. I moved Verdana to the right place but it did not work. The problem was that you need all the files. I had them all but not "Verdana Italic.ttf" for som reason. I had to get that from a disc and then it worked. So make sure you get them all to /Library/Fonts/.

Verdana Bold Italic.ttf
Verdana Bold.ttf
Verdana Italic.ttf
Verdana.ttf

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Guest
Dec 07, 2011 Dec 07, 2011

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And now for something completely different:

I was having this problem and I went to the Fonts folder and saw that Verdana was there!  Just for giggles, I went ahead and dragged the font out of the folder and, yes, After Effects worked just fine for me afterwards!

I'm running a 2.66 GHz Intel Core 2 Duo iMac on 10.6.8, but this problem also reared its ugly head when I was running 10.5.

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New Here ,
Jun 29, 2010 Jun 29, 2010

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You can buy Verdana font from Microsoft site for 30$ (aamof from Ascender Corporation). It's not legal to download it from above links (unless this guy have license for sharing this font, and I doubt about that). It is laughing because after you spend 999$ for a software, you have to pay 30$ more for the fonts. Did Adobe have no money for licensing this font?

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New Here ,
Jun 29, 2010 Jun 29, 2010

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Oooops, I was sure Verdana was free. Sorry folks, you'll have to buy that font or find it in another way (try installing Office 2008 trial...). We live in a strange world full of contradictions.

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New Here ,
Jan 31, 2011 Jan 31, 2011

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Hi,

I had the same problem. Also after updating AE. But this worked for me:

Activate the verdana font in your system Fontbook (dutch: Lettertypecatalogus).

(Suitcase Fusion 3 turned it off)

Grtz,

Code d'Azur

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New Here ,
Feb 24, 2011 Feb 24, 2011

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The Verdana trick worked for me too. AE’s type engine fails if there isn’t a font at /Library/Fonts/Verdana.ttf —common, simple programming problem. Mahalo for posting all this, guys!

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