Skip navigation
Andrew Puffett
Currently Being Moderated

Indesign problem using content bundler 'internal communication error'

May 6, 2011 5:49 AM

Hi I have been working on a project using adobe Indesign Cs5 and digital content bundler beta version and have an error message that is preventing the bundling of a publication. "Internal communication error. For more information, see ErrorLog.txt in the application storage directory". On the forums it appears a solution was provided by Bob Levine but I cannot locate the thread where it was written.When I open the error log file it says ERROR UKNOWN PRODUCT

 

Any help would be most appreciated as i have been working on this content for quite some time.

 
Replies
  • Currently Being Moderated
    May 6, 2011 5:54 AM   in reply to Andrew Puffett

    Which drop of the prerelease tools are you using?

     

    Bob

     
    |
    Mark as:
  • Currently Being Moderated
    May 6, 2011 6:17 AM   in reply to Andrew Puffett

    That's a really old version. Did you download it from Labs or were you a prerelease participant?

     

    Bob

     
    |
    Mark as:
  • Currently Being Moderated
    May 6, 2011 6:27 AM   in reply to Andrew Puffett

    Try uninstalling all of the DPS tools and reinstalling drop 11.

     

    Bob

     
    |
    Mark as:
  • Currently Being Moderated
    May 6, 2011 6:37 AM   in reply to Andrew Puffett

    Sign in to the prerelease site and go to the downloads section.

     

    Bob

     
    |
    Mark as:
  • Currently Being Moderated
    May 6, 2011 7:54 AM   in reply to Andrew Puffett

    It's there...I just checked.

     

    Bob

     
    |
    Mark as:
  • Currently Being Moderated
    May 6, 2011 8:34 AM   in reply to Andrew Puffett

    I'm in New Jersey. <g

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points