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Currently Being Moderated

Slow download of flash player 10.1, why?

Jul 18, 2010 9:57 AM

I'm currently trying to download flash player 10.1 for my system but with the getplus downloader its running at approx 4bytes/s, not even downloading in kb/s.  I thought it may be an error with the program so i tried to just download the standalone executable and i'm getting a download speed of 3bytes/s, again i could write the program faster.

 

I have check my internet connection speed and with downloads from other sites i'm getting 600-800kb/s.

 

I have managed to download it once but it just took 5hrs and crashed when it came to installation.

 

I'm trying again but it looks like i'll have to cancel it at this rate due to going to bed

 

Any ideas, or shall i just give up and not use half the sites on the internet until a cure is found?

 

Window 7 32bit,

2GB Ram

IE8,

AVG Free.

 
Replies 1 2 Previous Next
  • Currently Being Moderated
    Jul 18, 2010 7:54 PM   in reply to Darkscamp

    Use these download links (without download manager)

     

    Save the installer(s) to disk, then close all browser windows and run the downloaded installer(s).

     
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  • Currently Being Moderated
    Aug 15, 2010 1:30 PM   in reply to Pat Willener

    Good grief guy's,

     

    We can't get it any faster than this ?

     

    I even tried the links above and guess what, they didn't even register on the download speed!

     

    The flash player manager up-date is still on 15.8%, and has taken 25 mins to get to that.

     

    I'm on a 50Mb Connection?

     

    Whats happened?

     

    Thanks.

     
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  • Currently Being Moderated
    Oct 11, 2010 2:00 PM   in reply to Darkscamp

    Months later and its still as slooooooow as hell to download anything from Adobe.......  maybe they dont actually want you to use

    their software ?  Been waiting 40min for a 2.9mb file to download and its still at 3%

    downloading at 60bytes/sec....

     

    Dire, absolutely dire....

     

     
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  • Currently Being Moderated
    Oct 11, 2010 6:04 PM   in reply to Bored-waiting

    I don't know what is taking you so long to download; I just tried it and it took less than 10 secs to complete the download.

     

    Try to download from this site http://www.adobe.com/products/flashplayer/fp_distribution3.html

     
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  • Currently Being Moderated
    Oct 26, 2010 12:22 PM   in reply to Pat Willener

    yep same problem here, was having issues with adobe flash so decided to reinstall it, bad idea, after an hour It's still not downloaded this is pretty pathetic. I know it's nothing to do with my connection as I can download files that are 10MB in a few minutes from other websites and speed tests say my internet speed is what it normally is, so it has to be Adobe's servers and needs to be fixed.

     
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  • Currently Being Moderated
    Oct 26, 2010 8:18 PM   in reply to FC360

    All of these installers download in less than 1 second to my machine, and I am more than 8,000km away from the Adobe servers.

     

    Maybe the servers are too busy during US daytime?

     
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  • Currently Being Moderated
    Nov 11, 2010 2:37 PM   in reply to Pat Willener

    I have same problem here. Dload speed on my PC 340 bites at moment lol. But I just used my laptop and download completed in less than 90 seconds.

     

    I've had virus/malaware problems this weekend that seemed connected in someway to the flash player (hense my uninstall and this download). May seem far fetched but I'm wondering if something is interfering with any connection i make to Adobe downloads.

     

    Busy traffic is no explanation for 340 bites/second.

     

    Anyone have any other ideas?

     
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  • Currently Being Moderated
    Dec 3, 2010 12:26 PM   in reply to Pat Willener

    Well, I see this problem has been bouncing around on this forum since July.  It is now December 2010 and - you guessed it - it is doing it to me.  It was even slow letting me set up an account to reply on this forum.  I tried downloading the file directly from that page that you listed (rather than via Adobe Download Manager), but it is still as slow as molasses - only 24 bytes a second.  Whoa, baby!  My guess is that it is an Adobe server problem, and that you are actually downloading it from a mirror site (or we are downloading it from a mirror site).  I'm in London, England, so maybe I am directed to a European site.

     

    Oh, and I have not installed any anti-virus on my laptop yet - it is a completely clean wipe with Win7.  Only thing I have installed if Office 2003, Java, 7Zip, Adobe Reader (I actually got that to download fast - the hangup is downloading the Flash Player).  I'm surprised Adobe hasn't fixed this.

     
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  • Currently Being Moderated
    Dec 3, 2010 2:57 PM   in reply to Pat Willener

    A couple of hours later and I am now up to 58% . . . . . but now it is bouncing back between "downloading" and "connecting" (spending most of the time trying to connect).

     

    This is junk.

     

    ukmshine, your name indicates you might be in the UK - maybe that is the problem - I am also in the UK.

     
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  • Currently Being Moderated
    Dec 3, 2010 3:20 PM   in reply to Darkscamp

    Okay, I killed the Flash Player installation and tried putting Adobe Shockwave on - that downloaded in just a few seconds, so it has something to do with their Flash Player download, maybe having to do with where it downloading from, but it's garbage and I'm really surprised that Adobe has not fixed this yet.

     

    Adobe seems to have had so many problems with Flash Player in the last 6 months or a year or so.

     
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  • Currently Being Moderated
    Dec 3, 2010 3:43 PM   in reply to authoriseduser

    I've actually been thinking about downloading the file and putting it on my own server, but the problem is I'm not sure if I'm allowed to do this, and also when a new version is released I would have to download that and upload to my server manually.

     
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  • Currently Being Moderated
    Dec 3, 2010 6:07 PM   in reply to FC360

    FC360 wrote:

     

    I've actually been thinking about downloading the file and putting it on my own server, but the problem is I'm not sure if I'm allowed to do this

     

    No problem if it is for use inside your company.  Not sure if it is for the general public (all download sites like Filehippo, Majorgeeks, CNET ultimately redirect to the Adobe download site).

     
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  • Currently Being Moderated
    Jan 24, 2011 12:28 PM   in reply to Darkscamp

    oh my god guys, what are you up to, someone at your HQ should get a serious kicking about this.

     

    Same problem on my small samsung nc-10 laptop with win xp sp2. Just tried uninstalling flash player because, for some reason

    , thie latest autoinstaller didnt install properly, causing my mom's notebook to constantly display the warning information bar every time flash player was in the source of the page.

     

    After trying to find the download on cnet, i was redirected to macromedia homepage, which by the way is TOTALLY not optimised for anything smaller than 1200x800 pixe displays. The main "download" button you have on that fancy new design someone over there thinks is great, is offset and literally took me 10 minutes to find. I clicked on every other "get flash player" button on that page which just leads you back to the same page before i finally noticed the main button in the middle, which looks more like a flash ad than a download link - and i should know I'm a professional web-designer. And so should you, being the biggest supplier of web dev products in recent history.

     

    Finally noticing the button i proceeded with the installation, hey ho, same problem i encountered several moons ago - incredibly slow dowload!

    I tried using the links in your posts, all having the same crappy low download speed.

     

    Whats happening over there? Have you all decided to cut costs even though your products get more and more expensive year to year? Replaced those fancy server farms with old skool dialups for delivering the latest flash player, which gets updated every bloody 10 days for absolutely no purpose at all other than to annoy you with those "latest flash player is ready for download" messages (joke)

     

    SOme serious usability issues here boys, better rethink your product delivery strategies. Adobe downloader... wow what a great idea, serve ads down our throat whilst we wait for the neverending flash player download?

     

    Well, i took time to write this out, but i wont take any more time installing flash player on this machine, my mum can live without it now that this whole affair has upset me so much. And im late to see a girl because of you. Shame on you.

     

     
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  • Currently Being Moderated
    Jan 30, 2011 1:59 AM   in reply to Darkscamp

    I was having the exact same issue, and got fed up with it after reading some of the replies in this topic.

     

    So I tried a proxy website, and it downloaded in seconds, I am from the UK, so there must be a problem, and it ain't my connection.

     

    So, for those having trouble, I have setup a mirror for Adobe Flash Player 10.1, I will also update this mirror when new versions are released.

     

    [url removed]

     

    If this is not allowed, delete this reply and fix your servers.

     

    Kind Regards,

    Andy Rixon

     

    Message was edited by Jochem van Dieten

     
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  • Currently Being Moderated
    Jan 29, 2011 9:31 PM   in reply to AndyRixon

    AndyRixon wrote:

     

    I have setup a mirror for Adobe Flash Player 10.1 ...

    I do not think that Adobe will allow that; all download sites (including CNET, Majorgeeks, Filehippo, etc.) do not have their own downloads, they all link back to the Adobe download servers.  Also, your "mirror" is of no use for those needing the ActiveX installer.

     

    I have flagged your post so that a moderator can have a look at it.

     

    AndyRixon wrote:

     

    ... and fix your servers.

    There is nothing wrong with the Adobe download servers; I have again just downloaded all four Windows installers, and each downloaded within one second.  And I am at the other side of the Pacific ocean.

     

    But since many of you who posted here seem to be in the UK, maybe there is something wrong with the route between the Adobe servers and the UK.  Can some of you issue a traceroute command to find out where the problem lies?  Issue one of these commands (from Command Prompt):

    tracert fpdownload.adobe.com
    

    or

    tracert fpdownload.macromedia.com
    

     

    The traceroute output from here is

    Tracing route to e526.d.akamaiedge.net [69.192.242.70]
    over a maximum of 30 hops:
    
      1   <10 ms   <10 ms   <10 ms  192.168.1.1 
      2     6 ms     6 ms     6 ms  Tok5B8.vectant.ne.jp [163.139.126.136] 
      3     7 ms     6 ms     7 ms  163-139-126-158.rv.vectant.ne.jp [163.139.126.158] 
      4     6 ms     6 ms     6 ms  163-139-68-53.rv.vectant.ne.jp [163.139.68.53] 
      5     6 ms     7 ms     6 ms  163.139.128.102 
      6     6 ms     7 ms     6 ms  124.211.10.65 
      7     6 ms     6 ms     7 ms  otejbb204.kddnet.ad.jp [118.155.197.130] 
      8    20 ms    24 ms    11 ms  cm-ote251.kddnet.ad.jp [59.128.7.144] 
      9     7 ms     7 ms     7 ms  118.159.224.6 
     10     8 ms     9 ms     7 ms  a125-56.201-250.deploy.akamaitechnologies.com [125.56.201.250] 
     11     7 ms     7 ms     6 ms  a69-192-242-70.deploy.akamaitechnologies.com [69.192.242.70] 
    
    Trace complete.
    

     

    We can see that the longest hop is over the Pacific ocean, but it's still very fast.  So where does your problem lie?

     
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  • Currently Being Moderated
    Feb 8, 2011 2:57 PM   in reply to Pat Willener

    Traceroute keep closing command prompt window so can't post you output. But it's about 25ms each entry, from UK.

     

    I'm having same problems with Adobe download. Was told to download flash player 10.1 from youtube. So can't use youtube at the moment. Thanks Adobe!

     

    If it aint broke ..  

     
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  • Currently Being Moderated
    Feb 8, 2011 3:00 PM   in reply to grahamwebb2011b

    yeah, i'm uk based and same issue. taken about 2 hrs so far and counting... output from traceroute:

     

    C:\Users\John>tracert fpdownload.adobe.com

     

    Tracing route to e724.d.akamaiedge.net [92.123.83.24]
    over a maximum of 30 hops:

     

      1    12 ms     3 ms     2 ms  api.home [192.168.1.254]
      2    30 ms    36 ms    31 ms  217.32.98.58
      3    31 ms    44 ms    35 ms  217.32.98.161
      4    32 ms    30 ms    31 ms  213.1.69.150
      5    38 ms    36 ms    32 ms  217.32.24.233
      6    31 ms    34 ms    32 ms  217.32.24.18
      7    50 ms    35 ms    53 ms  217.32.24.178
      8   137 ms    89 ms    33 ms  acc1-10GigE-0-0-0-4.l-far.21cn-ipp.bt.net [109.159.249.66]
      9   157 ms   101 ms    38 ms  core1-te0-11-5-0.ealing.ukcore.bt.net [109.159.249.5]
    10    59 ms   203 ms   101 ms  core3te-0-3-0-0.telehouse.ukcore.bt.net [62.172.102.1]
    11   124 ms   204 ms    35 ms  linxnap.netarch.akamai.com [195.66.224.168]
    12   181 ms    99 ms    33 ms  a92-123-83-24.deploy.akamaitechnologies.com [92.123.83.24]

     
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  • Currently Being Moderated
    Feb 8, 2011 3:15 PM   in reply to Darkscamp

    im having the same irritating problem and to top it all of, after wasting the past 4 hours of my life waiting for this junk to download i get 'error: installation failed' as soon as it hits 100%. now carlsberg dont do flash players but if they did adobe's would still be more irritating

     
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  • Currently Being Moderated
    Mar 2, 2011 10:49 AM   in reply to Darkscamp

    Definatley slow... started to download the 5.5Mb file, then shortly after started another unrelated download from YouSendIt which is 22Mb. The 22Mb downloaded in about 1 minute but had to 5 more minutes for the flash player to download. So probably Adobes servers/bandwidth are either 1) rubbish, 2) overloaded with so many users or 3) intentionally restricted. Either way it makes Adobe look bad so they should sort it out. Took me a while to register on this forum due to slow page speeds.

     

    I am in the UK

     
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  • Currently Being Moderated
    Mar 2, 2011 1:33 PM   in reply to Darkscamp

    Agreed. horrible slow download of updater. starts at reasonable speed then tops out at 4 kb per sec.  uk mac and firefox user

     

     

    Adobe, you are lucky you are a monopoly provider.... downloads from other sites coming in at 50 to 100 times faster...

     

    something needs attention - did you piss off anonymous ???

     
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  • Currently Being Moderated
    Mar 2, 2011 1:49 PM   in reply to Pat Willener

    I have tried from 2 machines in my home to download this, it just simply takes forever.

     

    The machines have Win XP and Win 7 on them, I have BT Internet 8mb broadband.

     

     

     

    From my house, tracert fpdownload.adobe.com

     

     

     

    Tracing route to e724.d.akamaiedge.net [95.100.195.24]

     

    over a maximum of 30 hops:

     

     

     

    1     *        *        *     Request timed out.

     

    2    27 ms    30 ms    36 ms  217.32.99.250

    3    25 ms    24 ms    24 ms  213.123.109.161

    4    38 ms    35 ms    33 ms  213.1.69.42

    5    32 ms    32 ms    32 ms  217.32.25.78

    6    33 ms    33 ms    37 ms  217.32.25.178

    7    39 ms    35 ms    32 ms  213.120.179.177

    8    34 ms    36 ms    35 ms  213.120.180.70

    9    34 ms    32 ms    31 ms  95.100.195.24

     

    Trace complete.

     

     

     

    I have also tried it from one of my works hosted servers. It downloads in a flash (pun intended).

     

    The server runs Win 2003 and is hosted on a Level 3 network in London.

     

     

     

    Fom the hosted server, tracert fpdownload.adobe.com

     

     

     

    Tracing route to e724.d.akamaiedge.net [88.221.179.24]
    over a maximum of 30 hops:

     

    1     *        *        *     Request timed out.
    2     1 ms     1 ms     1 ms  92.48.66.141
    3     1 ms     1 ms     1 ms  195.66.226.168
    4     1 ms     1 ms     1 ms  a88-221-179-24.deploy.akamaitechnologies.com [88.221.179.24]


    Trace complete.

     

     

     

    Far fewer hops and also resolves to a completely different IP address.

     

     

     

    For information, if I do Tracert 88.221.179.24 from home I get:

     


    Tracing route to a88-221-179-24.deploy.akamaitechnologies.com [88.221.179.24]
    over a maximum of 30 hops:

     

    1     *        *        *     Request timed out.
    2    29 ms    29 ms    30 ms  217.32.99.250
    3    35 ms    29 ms    26 ms  213.123.109.161
    4    35 ms    34 ms    35 ms  213.1.69.42
    5    35 ms    34 ms    33 ms  217.32.25.78
    6    34 ms    32 ms    33 ms  217.32.25.178
    7    42 ms    44 ms    43 ms  acc1-10GigE-3-2-0.sf.21cn-ipp.bt.net [109.159.251.89]
    8    41 ms    42 ms   143 ms  core2-te0-12-0-6.ilford.ukcore.bt.net [109.159.251.7]
    9    42 ms    43 ms    40 ms  core4te-0-7-1-0.telehouse.ukcore.bt.net [62.172.102.29]
    10    40 ms    41 ms    41 ms  195.66.226.168
    11    42 ms    42 ms    42 ms  a88-221-179-24.deploy.akamaitechnologies.com [88.221.179.24]

     

    Trace complete.

     
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  • Currently Being Moderated
    Mar 28, 2011 2:31 PM   in reply to Darkscamp

    It's 22:22 here in the UK on the 28th March 2011 and I'm being asked to update Flash Player to use with Firefox 3.6. The download is reporting a speed of 1.1kB/second and it has so far managed to download 149 kB in about 15 minutes and it says, probably optimistically, that there are 21 minutes remaining.

    There is nothing unusual about this PC and speedtest.net gives me a speed of 4.6 Mb/second. All other downloads are very fast and streaming BBC iplayer works well.

    So it must be something to do with the servers at the Adobe end. But what can it be? The fact that there don't seem to be any comments on here from Adobe people and there don't seem to be any solutions after all this time tells you that 1) Adobe just don't care 2)They aren't very good at fixing problems even when they try.

    At this point with the download at 158 kB of 2.7 MB, I'm going to give it the chop and cancel the download.

     

    Roll on the time when we don't need flash for video embedded in web pages. When is this supposed to happen?

     
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  • Currently Being Moderated
    Mar 28, 2011 4:28 PM   in reply to DISRETSWEF

    This problem has been around so long that I am quite sure it is an Adobe problem.  Nothing wrong with your anti-virus, or ISP (I also use British Telecom).  It's an Adobe problem.  Just wonder when they are going to fix it.  Don't hold your breath.

     
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  • Currently Being Moderated
    May 5, 2011 3:30 AM   in reply to Pat Willener

    I'm UK-based and have had the same download problems many others have reported - not just with Flash Player but also with Photoshop Elements trial. But I may have a (simple) solution! Following a tip from an "IT guy" friend, I changed my Region & Language setting (Control Panel/ Clock, Language, and Region/ Region and Language > Formats) to English Language (U.S.). Lo and behold, the download suddenly worked!

     

    It would be interesting to know if this works for others. If so, it seems surprising that Adobe has not spotted this issue itself.  Please localise for UK! (we're a small archipelago off Europe...)

     

    PS Am using Win 7 and both Firefox and IE

     

    Message was edited by: nptonphil

     
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  • Currently Being Moderated
    May 8, 2011 12:24 PM   in reply to nptonphil

    Same problem.  So very slow to download.

    All the above links give a very slow download speed - it is dire

    I am in the UK too.

    (Changing the regional setting was an interesting idea but it made no difference!)

    :(

     
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  • Currently Being Moderated
    May 8, 2011 12:29 PM   in reply to Kerloch

    I called this in to Adobe UK about ten days ago, and I posted on this thread that I had done so.  Adobe never called me back, and my post on this thread has been deleted.  Go figure.

     

    I am using alternative PDF reader products and just leaving Flash Player off my customers' computers.  Given what has happened in the last 10 days (no response, and removal of my post), I no longer care.  Screw these people.

     
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  • Currently Being Moderated
    May 8, 2011 5:23 PM   in reply to authoriseduser

    Your last post is still there http://forums.adobe.com/message/3649753#3649753 (different topic).

     
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  • Currently Being Moderated
    May 9, 2011 12:19 AM   in reply to Pat Willener

    I got up early this morning to finish the task.

    Flash player downloaded in a few seconds.  I was being told last night that it would have taken over 10 hours if I had persisted.

    Bizarre!  (Just a thought, could the ISP be putting some sort of constraint on the downloads from Adobe at certain times of the day - but I am not sure why they would do that.  Other sites were downloading just fine last night.  I am with BT in the UK)

     
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  • Currently Being Moderated
    May 9, 2011 3:32 AM   in reply to Pat Willener

    Thanks for that.  But, still, they never returned my call (or emailed me).

     

    I just tried calling again - called their Uxbridge "Adobe Systems" office at 11am Monday, 9 May 2011 on telephone  020-8606-1100.  Recording came on saying the office was closed (???) and that they were only open from 8:30am to 5:30pm.  Go figure.  But the recording gave me number to call for Technical Support (020-7365-0735).  I chose the "For All Other Enquiries".  It rang for ten minutes before I finally hung up.  I have now sent them a "Bug Report".  But this is the last that I will do.  Screw these people.  I now install alternative PDF readers on customer computers.  I just don't have the time to nursemaid Adobe (it's been over six months since this problem was first reported on these forums).

     
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  • Currently Being Moderated
    May 9, 2011 4:55 AM   in reply to authoriseduser

    I still get the same problems, sometimes Flash updates download OK,

    sometimes they don't and it affects my Ubuntu machine as well. It must

    be an Adobe network problem.

     
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  • Currently Being Moderated
    May 9, 2011 6:47 PM   in reply to authoriseduser

    authoriseduser wrote:

     

    I have now sent them a "Bug Report".  But this is the last that I will do.  Screw these people.  I now install alternative PDF readers on customer computers.

    I can understand your frustration.

     

    Unfortunately the alternate PDF reader won't help your customers who need Flash Player - there seems to be no alternative.

     

    Also, I hope that your alternate PDF reader is not Foxit: that one installed spyware on my computer when I tried it a few years ago.  There are other alternatives.

     
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  • Currently Being Moderated
    May 9, 2011 8:50 PM   in reply to Pat Willener

    I usually just follow the review by the in-house reviewer at Download.com.  Yes, I install Foxit.  It has 4 stars.  It mentions the toolbar and the Ask.com stuff.  I just do a manual install instead of an automatic install and un-click that stuff.

     

    If FlashPlayer stalls, I just skip it.  I never have a problem with Silverlight.

     

    Adobe obviously has some internal management problems (they've got other well-publicized problems with Flash).  I don't know what the internal management problems.  I am not invested in the stock - and would not do so - until their internal problems are cleared up.

     
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  • Currently Being Moderated
    May 10, 2011 3:08 PM   in reply to Darkscamp

    Had exactly the same problem for the last few updates, downloading painfully slow and in some cases not downloading at all. Turned off Norton anti-virus, tried the download again, it took no time at all. I'm a UK based user too. Give it ago and see if it works for you.

     

    Hope you get it sorted

     

    p.s. after checking back on the download page it says, 'You may have to temporarily disable your anti-virus software.' Teach me for not reading things properly!

     
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  • Currently Being Moderated
    May 11, 2011 12:11 AM   in reply to RhysE1594

    Maybe your's was a Norton problem, or maybe it was just random chance that it downloaded after you turned Norton off, because that is not the problem that the rest of us are having, i.e. I don't use Norton - I use either AVG or Microsoft Security Essentials, and I never turn my anti-virus off, and sometimes it downloads fine and sometimes it doesn't.  Also, this problem seems to be confined to downloaders located in the UK.

     

    P.S.--Adobe never got back to me.  I'm not surprised.

     
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  • Currently Being Moderated
    May 11, 2011 9:04 AM   in reply to authoriseduser

    Hmm well I'm not sure then, it is a really strange problem, I too have had a fairly inconsistent download speeds, some times fast and others very slow- yesterday was the first time after a few attempts I turned Norton off- but if it's not the same for you guys sorry I couldn't shed any more light on it. But your right it does seem to just be a UK problem. I'll try contacting adobe too, see if they reply to me and I'll keep you posted.

     

    Good luck!

     
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  • Currently Being Moderated
    May 12, 2011 12:02 AM   in reply to RhysE1594

    I think it is a good idea if more people contact Adobe in the UK.  This problem has been going on for so long that a solution is really overdue!

     
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  • Currently Being Moderated
    May 12, 2011 4:24 AM   in reply to Pat Willener

    Nice idea.  They don't care.  Here, I give my telephone number to these ******** if they want to discuss 07952-596827.  They won't call.  They don't care.  Neither do I.  I recommend other players than Adobe.  Screw these people.

     
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  • Currently Being Moderated
    May 20, 2011 8:50 AM   in reply to Darkscamp

    For those still experiencing problems, please help us troubleshoot this issue by clicking on this link: http://ip.akamai.com/case/B-3-P618CJ

     

    Thanks.

     
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