I am getting the following message when trying to install the Technical Communications Suite 3.0 trial download:
Please close all of the following applications to continue:
I am stopped at this point and nothing is installed.
I currently have a licensed copy of the Tech Com Suite 2.0 installed and am waiting the 3.0 version to be shipped. The Trial copy is just a temporary fix.
Thanks in advance for your help.
In order to continue installation all you have to do is open the Windows Task Manager -> go to the 'Processes' tab -> Select the process RSO3MiddleTierService.exe -> click on 'End Process'. Similarly for RSO3Server.exe
Then you can resume the installation process.
Hope this helps.
Europe, Middle East and Africa