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IvesVictorio
IvesVictorio
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Lightroom Installation Error (lrcat)

May 10, 2011 9:34 AM

Hi! I've recently tried to install lightroom 3.3. However, after the installation (without asking for serial key yet), below picture appears on my screen:

 

 

 

 

 

I have already tried uninstalling and reinstalling the program many times, but I still get the same result.

 

 

Hope you can help me with this problem.

 

Thanks in advance.

 

 

Ives

7911 Views   21 Replies   Latest reply: b_gossweiler, Feb 17, 2012 3:48 PM
 
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  • F. McLion
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    1. F. McLion,
    May 10, 2011 12:05 PM   in reply to IvesVictorio
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    You need to re-post the picture or some more details on the error message.

     
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  • Pete Marshall
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    2. Pete Marshall,
    May 10, 2011 1:54 PM   in reply to IvesVictorio
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    Can't see a picture.

     
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  • Geoff the kiwi
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    3. Geoff the kiwi,
    May 11, 2011 12:55 AM   in reply to Pete Marshall
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    Tell us about your system as well.

     
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  • IvesVictorio
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    4. IvesVictorio,
    May 11, 2011 6:44 AM   in reply to Pete Marshall
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    Hi, thanks for informing me that the screenshot did not appear in the forum.

    Below is the screenshot of the error as well as my computer details. thanks

    for helping! 

     
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  • F. McLion
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    5. F. McLion,
    May 11, 2011 7:13 AM   in reply to IvesVictorio
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    And where is that 'below' ? Still nothing here to see. How are you trying to post?

     
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  • IvesVictorio
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    6. IvesVictorio,
    May 11, 2011 7:31 AM   in reply to F. McLion
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    Oh, sorry. I pasted the picture from paint. should I attach instead? Let me

    try once more...

     
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  • IvesVictorio
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    7. IvesVictorio,
    May 11, 2011 7:49 AM   in reply to IvesVictorio
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    Hi everyone. I can't seem to paste the picture. Anyway, here's the message taht appears in my screen everytime I run lightroom:

     

    Lightroom -  Opening Catalog: 4594410780_36c40a73f0_b.jpg.lrcat

     

     

    Followed by:

     

    Adobe Photoshop Lightroom has stopped working

     

     

    This messages appear even before I was asked for a serial key during installation.

     

    My computer system:

     

    OS : Windows 7 ultimate
    Processor: Intel Core i3 CPU   M330 @ 2.13GHz
    RAM: 2GB
    System type: 32-bit Operating System

     

     

    Thanks again for trying to help me!

     
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  • Geoff the kiwi
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    8. Geoff the kiwi,
    May 11, 2011 11:38 AM   in reply to IvesVictorio
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    Ok, go over to Lightroomforums and look at this thread: http://www.lightroomforums.net/showthread.php?11341-quot-Lightroom-Ope ning-Catalog-IMG_8938.JPG.lrcat-quot-comes-up-and-Lightroom-won-t-open

    Ask for assistance in getting this fixed, I'm sure some of the PC gurus there will be able to guide you through the process if you feel you need help.

     
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  • b_gossweiler
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    9. b_gossweiler,
    May 11, 2011 1:54 PM   in reply to IvesVictorio
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    Ives,

     

    This situation (=bug) occurs when you choose to create a new catalog and then specify the name of an existing file (i.e. 4594410780_36c40a73f0_b.jpg) instead of entering a folder name for the new catalog.

     

    Easiest way for you to solve the problem is to rename the LR preferences file:

    • On your Win7 system, while LR is closed, click on the start button and - under "Search Programs and Files", enter the following:
      %appdata%\Adobe\Lightroom
    • Then press Enter
    • Within the "Lightroom" folder, you see a folder called "Preferences", in which you find a file called "Lightroom 3 Preferences.agprefs"
    • Rename the file "Lightroom 3 Preferences.agprefs" to "Lightroom 3 Preferences.agprefs.old"
    • Start Lightroom, a new preferences file will be built.

     

    Beat Gossweiler

    Switzerland

     
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  • Geoff the kiwi
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    10. Geoff the kiwi,
    May 11, 2011 1:59 PM   in reply to b_gossweiler
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    Then what do you do to get the correct (original) catalog working Beat??

     
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  • b_gossweiler
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    11. b_gossweiler,
    May 11, 2011 2:17 PM   in reply to Geoff the kiwi
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  • b_gossweiler
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    12. b_gossweiler,
    May 11, 2011 5:41 PM   in reply to IvesVictorio
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    Ives,

     

    This problem (=bug) occurs when you choose "New Catalog" and then double click an existing image file instead of entering a catalog folder name in the "Name" field.

     

    To get out of the problem, you can rename the LR preferences file as follows:

    • On your Win7 system, while LR is closed, click on the start button and - under "Search Programs and Files", enter the following:
      %appdata%\Adobe\Lightroom
    • Then press Enter
    • You now see a folder called "Preferences", within which you see a file called "Lightroom 3 Preferences.agprefs"
    • Rename the file "Lightroom 3 Preferences.agprefs" to "Lightroom 3 Preferences.agprefs.old"
    • Start LR and choose to create a new catalog, entering a location and name of the catalog (like Lightroom 3 Catalog) in the name field

     

     

    Beat Gossweiler

    Switzerland

     
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  • Geoff the kiwi
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    13. Geoff the kiwi,
    May 11, 2011 5:59 PM   in reply to b_gossweiler
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    Thanks Beat!

     
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  • IvesVictorio
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    14. IvesVictorio,
    May 12, 2011 6:33 AM   in reply to b_gossweiler
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    Yehey! Many thanks guys, I was able to run lightroom already! Yehey! Yehey!

    Yehey! Sorry i can't help but to say Yehey! again..

     

    Thanks to Geoff for the suggested site. I also read the instructions there.

    Also from Beat.

     

    Kudos to Beat for the detailed instructions..   Hats off! =)

     
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  • Geoff the kiwi
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    15. Geoff the kiwi,
    May 12, 2011 1:44 PM   in reply to IvesVictorio
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    Brilliant !!! Thanks for reporting back, now remember LR rule #5 - Enjoy!!

     
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  • b_gossweiler
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    16. b_gossweiler,
    May 12, 2011 2:15 PM   in reply to IvesVictorio
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    Glad you got it to work, Yves

     

    Beat

     
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  • Unize1
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    17. Unize1,
    Feb 6, 2012 1:53 PM   in reply to b_gossweiler
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    This just worked for me. Thanks for your help.

     
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  • n781lc
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    18. n781lc,
    Feb 16, 2012 9:07 AM   in reply to b_gossweiler
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    Beat, your knowledge of LR Install is just what I need for resolving a Photo club discussion that has caused some disagreement.

     

    Don't want to bother these good people. is there some way to contact or .. your suggestion? I will check this site.

     

    It is rather important to us.

     

    Ed in Pensacola, FL

     
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  • b_gossweiler
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    19. b_gossweiler,
    Feb 16, 2012 2:41 PM   in reply to n781lc
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    Ed,

     

    I've sent you a PM.

     

    Beat

     
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  • Douglas.Ottolini
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    20. Douglas.Ottolini,
    Feb 17, 2012 12:37 PM   in reply to IvesVictorio
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    Hi


    I could not find this folder.


    My address to the folder is C: \ Program Files \ Adobe \ Adobe Photoshop Lightroom 3.5


    Att

     
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  • b_gossweiler
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    21. b_gossweiler,
    Feb 17, 2012 3:48 PM   in reply to Douglas.Ottolini
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    Douglas.Ottolini wrote:

     

    Hi


    I could not find this folder.


    My address to the folder is C: \ Program Files \ Adobe \ Adobe Photoshop Lightroom 3.5


    Att

    In the search box of your start menu (if Win7) or in the address bar of a windows explorer, enter %appdata%\Adobe\Lightroom\Preferences to get into the preferences folder.

     

    Beat

     
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