Skip navigation
Currently Being Moderated

Lightroom Installation Error (lrcat)

May 10, 2011 9:34 AM

Hi! I've recently tried to install lightroom 3.3. However, after the installation (without asking for serial key yet), below picture appears on my screen:

 

 

 

 

 

I have already tried uninstalling and reinstalling the program many times, but I still get the same result.

 

 

Hope you can help me with this problem.

 

Thanks in advance.

 

 

Ives

 
Replies
  • Currently Being Moderated
    May 10, 2011 12:05 PM   in reply to IvesVictorio

    You need to re-post the picture or some more details on the error message.

     
    |
    Mark as:
  • Currently Being Moderated
    May 10, 2011 1:54 PM   in reply to IvesVictorio

    Can't see a picture.

     
    |
    Mark as:
  • Currently Being Moderated
    May 11, 2011 12:55 AM   in reply to Pete Marshall

    Tell us about your system as well.

     
    |
    Mark as:
  • Currently Being Moderated
    May 11, 2011 7:13 AM   in reply to IvesVictorio

    And where is that 'below' ? Still nothing here to see. How are you trying to post?

     
    |
    Mark as:
  • Currently Being Moderated
    May 11, 2011 11:38 AM   in reply to IvesVictorio

    Ok, go over to Lightroomforums and look at this thread: http://www.lightroomforums.net/showthread.php?11341-quot-Lightroom-Ope ning-Catalog-IMG_8938.JPG.lrcat-quot-comes-up-and-Lightroom-won-t-open

    Ask for assistance in getting this fixed, I'm sure some of the PC gurus there will be able to guide you through the process if you feel you need help.

     
    |
    Mark as:
  • Currently Being Moderated
    May 11, 2011 1:54 PM   in reply to IvesVictorio

    Ives,

     

    This situation (=bug) occurs when you choose to create a new catalog and then specify the name of an existing file (i.e. 4594410780_36c40a73f0_b.jpg) instead of entering a folder name for the new catalog.

     

    Easiest way for you to solve the problem is to rename the LR preferences file:

    • On your Win7 system, while LR is closed, click on the start button and - under "Search Programs and Files", enter the following:
      %appdata%\Adobe\Lightroom
    • Then press Enter
    • Within the "Lightroom" folder, you see a folder called "Preferences", in which you find a file called "Lightroom 3 Preferences.agprefs"
    • Rename the file "Lightroom 3 Preferences.agprefs" to "Lightroom 3 Preferences.agprefs.old"
    • Start Lightroom, a new preferences file will be built.

     

    Beat Gossweiler

    Switzerland

     
    |
    Mark as:
  • Currently Being Moderated
    May 11, 2011 1:59 PM   in reply to b_gossweiler

    Then what do you do to get the correct (original) catalog working Beat??

     
    |
    Mark as:
  • Currently Being Moderated
    May 11, 2011 2:17 PM   in reply to Geoff the kiwi
     
    |
    Mark as:
  • Currently Being Moderated
    May 11, 2011 5:41 PM   in reply to IvesVictorio

    Ives,

     

    This problem (=bug) occurs when you choose "New Catalog" and then double click an existing image file instead of entering a catalog folder name in the "Name" field.

     

    To get out of the problem, you can rename the LR preferences file as follows:

    • On your Win7 system, while LR is closed, click on the start button and - under "Search Programs and Files", enter the following:
      %appdata%\Adobe\Lightroom
    • Then press Enter
    • You now see a folder called "Preferences", within which you see a file called "Lightroom 3 Preferences.agprefs"
    • Rename the file "Lightroom 3 Preferences.agprefs" to "Lightroom 3 Preferences.agprefs.old"
    • Start LR and choose to create a new catalog, entering a location and name of the catalog (like Lightroom 3 Catalog) in the name field

     

     

    Beat Gossweiler

    Switzerland

     
    |
    Mark as:
  • Currently Being Moderated
    May 11, 2011 5:59 PM   in reply to b_gossweiler

    Thanks Beat!

     
    |
    Mark as:
  • Currently Being Moderated
    May 12, 2011 1:44 PM   in reply to IvesVictorio

    Brilliant !!! Thanks for reporting back, now remember LR rule #5 - Enjoy!!

     
    |
    Mark as:
  • Currently Being Moderated
    May 12, 2011 2:15 PM   in reply to IvesVictorio

    Glad you got it to work, Yves

     

    Beat

     
    |
    Mark as:
  • Currently Being Moderated
    Feb 6, 2012 1:53 PM   in reply to b_gossweiler

    This just worked for me. Thanks for your help.

     
    |
    Mark as:
  • Currently Being Moderated
    Feb 16, 2012 9:07 AM   in reply to b_gossweiler

    Beat, your knowledge of LR Install is just what I need for resolving a Photo club discussion that has caused some disagreement.

     

    Don't want to bother these good people. is there some way to contact or .. your suggestion? I will check this site.

     

    It is rather important to us.

     

    Ed in Pensacola, FL

     
    |
    Mark as:
  • Currently Being Moderated
    Feb 16, 2012 2:41 PM   in reply to n781lc

    Ed,

     

    I've sent you a PM.

     

    Beat

     
    |
    Mark as:
  • Currently Being Moderated
    Feb 17, 2012 12:37 PM   in reply to IvesVictorio

    Hi


    I could not find this folder.


    My address to the folder is C: \ Program Files \ Adobe \ Adobe Photoshop Lightroom 3.5


    Att

     
    |
    Mark as:
  • Currently Being Moderated
    Feb 17, 2012 3:48 PM   in reply to Douglas.Ottolini

    Douglas.Ottolini wrote:

     

    Hi


    I could not find this folder.


    My address to the folder is C: \ Program Files \ Adobe \ Adobe Photoshop Lightroom 3.5


    Att

    In the search box of your start menu (if Win7) or in the address bar of a windows explorer, enter %appdata%\Adobe\Lightroom\Preferences to get into the preferences folder.

     

    Beat

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 11, 2013 4:45 PM   in reply to b_gossweiler

    THANK YOU THANK YOU THANK YOU! I CANT SAY IT ENOUGH! I was feeling so helpless...I am back in business

     
    |
    Mark as:
  • Currently Being Moderated
    Feb 14, 2014 8:17 PM   in reply to b_gossweiler

    it doesn't even open anymore...

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points