We have two new, identical PCs running CS5. One can open a .mov file no problem and the other gets this error "The file has no audio or video streams." Can't seem to import the file from the network. All settings seem to be the same on both machines.
Thanks for the quick (no pun intended) reply. That did the trick. One machine didn't have Quicktime installed yet. We were going nuts. Thanks again.
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My PC on the other hand has quicktime installed and i'm having the same issues. I'm running windows 7 don't know if that is a factor to my Premiere pro CS5 not importing .mov. Could anybody please help. i have uninstalled and reinstalled twice.
Read Bill Hunt on a file type as WRAPPERhttp://forums.adobe.com/thread/440037?tstart=0
I'm having the same problem. Mine is a little different. I'm trying to store all of my video project files (Premiere CS5 & After Effects CS5) on a Seagate GoFlex gigabit network drive to be shared on our local network. The only files that give me the "the file has no audio or video streams" message are .mov files. Any suggestions? Do I need to do something crazy, like install quicktime on the standalone network drive?
hello I am running a high spec pc and have quick time installed, adobe premiere sticks when loading on the quick time exporter bit, and when i try to import .mov files it gives me the error msg The file has no audio or video streams. I have read the codec posts, theres no real solution there just alot of jargon and a link to gspot which i am going to download right now, is there a fix file or some sort of solution to this problem. I am using CS 5.5 and I can see this isn't an isolated incident.
I used Gspot it wont render any mov files, on the mpeg2 box it displays png, i tried a quick time alternative codec same problem plz help i have deadlines coming up and this software is letting me down.
I have the same problem but on my Mac. I'm trying to convert MTS files from my Panasonic Video Camera to mov files. First I downloaded a program who gave the file's deinterlacing. I importet the files to Premiere but the program got extreme slow so I had to quit. Then I downloadet Aunsoft MTS Converter from the App Store. This program made beutiful mov files without any interlacing. But Premiere now says "The file has no audio og video streams". Eaven after updating my Quicktime 7.
What to do?