What does this mean. I was able to download a book last week and now I get this error. Does it have anything to do with the latest Firefox version?
Yep it was the computer date/time that was not correct. Once that was corrected everything worked perfectly.
As I have said before, it's not just your computer's time, time zone and
date. Your ereader has to be in sync also. Make sure that your ereader's
time, time zone (if any) and date are the same as your computer's.
I don't even have my ereader yet (it is on the way), and I still cannot activate ADE. How else can I troubleshoot this error message? I have checked the time/date/timezone, uninstalled/re-installed, and from multiple servers.
Hey I hope this is helpful.
I had the same problem but turns out that even tho my time was right, the time zone wasnt. I live in WA and I had mountain time zone because when I was in pacifc(the actually time zone for WA) the time was wrong. So I had to change it and add an hour.
Sorry Im not good with this tech stuff but I hope you get it to work.
I also have this problem and have reset my computer and reader time/zone/date to match but still getting the error message. Feeling totally helpless, what a mess! Am thinking of uninstalling Digital Editions and trying to start all over again?
I read the entire thread before I decided to try to help. I'm not sure
from reading the latest posts whether we're talking about an issue in
downloading and installing ADE itself, downloading an ebook or downloading
a library book, or trying to do a transfer between your computer and your
ereader.... So, let me try to tackle the subject by making some
assumptions about what's not working. That's dangerous, so please don't
shoot the messenger. Also, please try to keep in mind that Adobe hasn't
written the best error message texts, so there's a bit of wiggle room in
interpreting what's wrong.
ADE software should not need to be reinstalled - it's not going to help
because the error relates to the clock, not something in the software.
For starters, check your computer's date, time and time zone AND whether
the 'daylight savings time' feature is enabled for your time zone. This
applies in all cases.
Next, look at your ereader and determine whether it has similar settings
for date, time zone, time and daylight savings. If it has any of these,
make sure they're set the same as your computer.
A library ebook can cause a problem like this because of the day, time and
date on the library's system but that's really rare.
Hope this helps!
Europe, Middle East and Africa