I am trying to decide between upgrading Framemaker 8 to FM 10 or migrating to Madcap Flare. I need to produce both print and web outputs and most of the documents are structured. I have lots of legacy FM files.
I downloaded and installed Flare without problems but found that it does not have runin paragraph styles and some of the FM features that allow styles to cross columns.
I tried to install FM but got error messages. I downloaded the Adobe installer diagnostic tool and it said there were conflicting programs to the FM installation but was not specific on what they were. Basically I went down the same route and had the same problems as mentioned in a similar post about Robohelp installation problems:http://forums.adobe.com/message/3422315
Unlike Madcap, Adobe support is pretty difficult to contact and it has taken literally days to fix problems with other adobe programs.
I am using a 2011 Macbook Pro using Bootcamp Win 7 64 bit home version. I also have parallels installed and can run FM 8 on either system. Acrobat Pro X is installed.
Here is the error log (edited to remove redundant line breaks):
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 16 error(s), 15 warning(s)
WARNING: PayloadPolicyNode.SetAction: IN payload {AC76D478-1031-0000-3478-000000000004} Adobe PDF Creation Add-On 9 is required by {3E6C41F9-8CDB-4358-9A9D-D34D0550750E} Adobe FrameMaker 10 but isn't free.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Adobe Linguistics 5.1: Install failed
ERROR: - Adobe FrameMaker 10: Failed due to Language Pack installation failure
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - Adobe FrameMaker 10_AdobeFrameMaker10_en_US: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe PDF Creation Add-On 9: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Microsoft .NET Framework 3.0 (Please wait... This might take a while): Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - AdobeJRE: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failed
---------------------------------------------------------------------- ---------------
