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Help with Captivate 5

May 28, 2011 6:19 PM

We are having major issues getting the Captivate 5 certificate widget to populate the students name and date. We have tried all of the forums with Adobe and there seems to be no DIRECT answer. Can anyone explain how to get Captivate to do what it is advertised to do? On the reporting side...has anyone fixed the php error in the internalServerReporting.php? We are not coders. We are just designers who purchased a product which has yet to work as advertised.

945 Views 4 Replies Latest reply: Lilybiri, Jun 14, 2011 6:19 AM

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1. Erik Lord,

May 28, 2011 10:34 PM in reply to FWBIIITV

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I don't know this widget offhand, but it does seem to be problematic and discussed here. Have you searched this forum for past issues?
For example:
http://forums.adobe.com/message/3555263
http://forums.adobe.com/thread/698591
http://forums.adobe.com/thread/731136

How about the online help for variables?
http://help.adobe.com/en_US/captivate/cp/using/WSc1b83f70210cd101-2567 a7d211d86f261eb-7ffa.html

On the PHP question, what error are you referring to? Others seem to have this working fine:
http://forums.adobe.com/thread/679247

HTH
Erik

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2. FWBIIITV,

May 29, 2011 11:19 AM in reply to Erik Lord

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Thank you very much, Erik.

I will study these and let you know what happens.

Frank

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3. weakqueen99,

Jun 13, 2011 4:41 PM in reply to FWBIIITV

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Thank for you about this information. The long time, I looking for it But Don't Have.

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4. Lilybiri,

Jun 14, 2011 6:19 AM in reply to FWBIIITV

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Hello,

Text in the Help about this certificate widget is not correct, sorry. You do not have to define a user variable yourself as was the case for Captivate 4. The user will be asked to enter his name when getting to the certificate and this will be stored in the automatically created variable. Sorry about that confusion, tried to post a comment in the Help about it if my memory is correct,

Lilybiri

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Help with Captivate 5

May 28, 2011 6:19 PM

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