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Jo 22
Jo 22
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I can't open .CR2 files in Photoshop CS4

Jun 14, 2011 11:16 PM

I'm unable to get the .CR2 files from my new Canon Rebel T3i to open in Photoshop CS4.  I just got this camera and I never had this problem with my old camera (Rebel Xsi).  The raw files from the Xsi will still open, but not the ones from the new camera.  Can anyone help me understand why this is happening?

 

Thanks,   Jo

16527 Views   5 Replies   Latest reply: Mollysnoot, Jun 16, 2011 12:44 AM
 
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  • Fred K.
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    1. Fred K.,
    Jun 15, 2011 12:01 AM   in reply to Jo 22
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    Hi Jo22,

     

    Can you tell more details.

     

    What do you mean with : "'I can't open".........

    What steps do you do.

    Is there an error message from PhotoShop or ACR.

     

    -Fred

     
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  • Mollysnoot
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    2. Mollysnoot,
    Jun 15, 2011 12:55 AM   in reply to Jo 22
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    Camera Raw 5.x (CS4) doesn't support this camera. It was released well after CS5 was; as far as I can see having done a very brief Google search, they recently added support for it with the latest current version of Camer raw (6.4/CS5).

     

    Your only option is to upgrade or use the DNG convertor.

     

    M

     
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  • Noel Carboni
    21,024 posts
    Dec 23, 2006
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    3. Noel Carboni,
    Jun 15, 2011 9:29 AM   in reply to Mollysnoot
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    Mollysnoot wrote:

     

    Your only option is to upgrade or use the DNG convertor.


    Just to be perfectly accurate, that would be two options. 

     

    To use the free Adobe DNG converter, you would download and install the very latest version then whenever you want to edit raw images you'll go through a process something like this:

     

    1.  Upload the .cr2 files from your camera into a folder on your hard drive.

     

    2.  Run the DNG Converter application and select the folder (it works on folders, not files).

     

    3.  Convert all the .cr2 files to .dng files.

     

    4.  Open the .dng files into Photoshop CS4 through the Camera Raw dialog.

     

    Download links:

     

    Adobe DNG Converter for Mac OS


    Adobe DNG Converter for Windows

     

    -Noel

     
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  • Jo 22
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    4. Jo 22,
    Jun 15, 2011 10:08 AM   in reply to Noel Carboni
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    Thanks very much for the quick replies and explanation, (and the link to the dng converter).

     

    Jo

     
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  • Mollysnoot
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    5. Mollysnoot,
    Jun 16, 2011 12:44 AM   in reply to Noel Carboni
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    That's true... It had been a long day when I posted my previous reply.

     

    M

     
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