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Vincentma
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Dodgy Font in Google Chrome BrowserLab

Jul 12, 2011 10:00 AM

Hi All

 

I have an issue with the font being significantly different to all the other browsers in Google Chrome BrowserLab. I am novice so please forgive my ignorance, but I've been doing some research and I've downloaded font files like 'ChunkFive', but the when using this the font is really bold and thick. So I've been trying to use it in combination with my original font of 'Verdena, Arial, Helvitica, Sans-Serif' but I've had no luck.

 

If anyone can help me urgently I would be most grateful.

 

Thanks

 

Vincent

4067 Views   11 Replies   Latest reply: webattack, Apr 16, 2012 2:21 AM
 
Replies
  • Mark Rausch
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    1. Mark Rausch,
    Jul 12, 2011 10:13 AM   in reply to Vincentma
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    Hi Vincent,

     

    I'm not clear on what your problem is. Are you saying you're running BrowserLab in Chrome, or are you getting screenshots of Chrome for a certain URL and seeing problems with those screenshots? Is the URL public, and if so, can you let us know what it is?

     

    Thanks,

    Mark

     
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  • Vincentma
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    2. Vincentma,
    Jul 12, 2011 10:20 AM   in reply to Mark Rausch
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    Hi Mark,

     

    The webpage is in my local/network and I am previewing my web pages from Adobe Dreamweaver. I am testing my webpage in BrowserLab and using all the available browser options such as FireFox, Safari, IE, and Chrome. All the fonts come out fine expect when viewing in the Chrome mode. The font is very thin and jagged.

     

    Thanks

     

    Vincent

     
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  • Mark Rausch
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    3. Mark Rausch,
    Jul 12, 2011 10:35 AM   in reply to Vincentma
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    Hi Vincent,

     

    Can you send me the files for your page so we can try to repro this issue here please? ( mrausch@adobe.com ) Or, if not, can you create a simple test case that repros the issue for you and send those files to me.

     

    Thanks,

    Mark

     
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  • Vincentma
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    4. Vincentma,
    Jul 12, 2011 12:43 PM   in reply to Mark Rausch
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    Hi Mark

     

    I've sent you the email.

     

    Thanks

     

    Vincent

     
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  • Mark Rausch
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    5. Mark Rausch,
    Jul 12, 2011 1:50 PM   in reply to Vincentma
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    Thanks Vincent,

     

    I got the files and I think we're seeing the same issue, in BL the font looks fuzzy in Chrome, but it looks sharp in the actual Chrome browser on my machine. I've attached shots from Chrome 10 and Firefox 4. Does the Chrome 10 shot show the problem you're describing?

     

    Mark

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  • Vincentma
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    6. Vincentma,
    Jul 12, 2011 2:25 PM   in reply to Mark Rausch
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    Hi Mark

     

    Yes thats the Google Chrome problem I am seeing in BL.

     

    If the font comes out sharp on your actual machine then I guess I should just ignore BL right?

     

    Cheers

     

    Vincent

     
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  • Vincentma
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    7. Vincentma,
    Jul 12, 2011 2:30 PM   in reply to Vincentma
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    I just loaded the file on Google Chrome and your right it looks very sharp.

     

    I had no idea I could do that...

     
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  • Mark Rausch
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    8. Mark Rausch,
    Jul 12, 2011 2:32 PM   in reply to Vincentma
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    *cough* Well... you can ignore that specific issue that we're showing for Chrome, yes, but I wouldn't just ignore BrowserLab

     

    The odd thing we're trying to figure out right now is that it looks fine in Chrome on the desktop, but our QE person took a screenshot of that to send to show me, and the screenshot ended up with the same font fuzziness, so the screenshot she got actually looked different from what was in the browser. We're going to investigate further, but at this point it looks like it may be a problem in Chrome itself.

     

    Mark

     
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  • Vincentma
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    9. Vincentma,
    Jul 12, 2011 2:41 PM   in reply to Mark Rausch
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    OK, please keep me in the loop if you find anything more on the issue.

     

    Thanks again Mark.

     

    regards

     

    Vincent

     
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  • xtknight904
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    10. xtknight904,
    Aug 19, 2011 3:05 AM   in reply to Vincentma
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    That issue to me looks to simply be aggressive JPEG compression. It would be nice if the JPEG quality were increased or if BrowserLab sent over PNGs instead, maybe?

     

    P.S.

    Re-saving the good image at JPEG 90% yields something that looks eerily similar to the original bad image.

     

    Message was edited by: xtknight904

     
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  • webattack
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    11. webattack,
    Apr 16, 2012 2:21 AM   in reply to Mark Rausch
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    Hello Mark,

     

    I observed the same problem: the rendering is good with IE9, and really ugly with Chrome 18.

    This happens not only with downloaded fonts using @font-face, but also with standard fonts such as Georgia or Times New Roman.

     

    May I send the URL to you in private email? I cannot publish the URL now.

     

    thank you

     
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