I am using an iMac and an Epson 3800 printer. After opeining the Print page in Photoshop CS5, I am unable to open the "Print Setup" page when I click the "Print Setup" button. The Print button is already blue when I open the page and when I click "Print Setup", the "Print Setup" button temporarily turns blue and the Print button grays out, but "Print Setup" page never opens. When I unclick the mouse, the Print button turns blue again and always runs the printer if I click it. I am able to make prints in this manner, but I cannot make any adjustments at all. Prior to attempting to print, I did an update of Apple's Epson Print software, and got an error message saying that the software could not access something about my "library". I did not write down the error message as the updater told me that updating was complete. I have no problem with my laprop accessing the "Print Setup" page. Even after updateing the same Apple Epron Print software on it. I did not have this problem on my iMac when I was printing back in January. I deleted adn reinstalled teh Epson print driver, did some additional updates from teh Epson site, and still no luck. I deactivated, uninstalled, and reinstalled my Photoshop CS% software aand again no luck. Has anayone else run into this problem and have any advice how to fix this problem.
Bob
North America
Europe, Middle East and Africa
Asia Pacific