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Babs19981943
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Error Message:  (1074724867:3)

Jul 28, 2011 2:33 PM

I am using Adobe Reader 10.1.0 on  Windows Vista:  I receive the above error message whenever I try to open attachments of PDF documents from my email, or even when I am at a site that I need to open a PDF from.  This problem was occuring for a while, so I tried reloading Adobe Reader, deleting it first. The new downloads were never completed until, just recently, through the Forum, I was able to download it successfully.  Still, this error message is still occuring?  Does anyone have any idea how to correct it so I can download attachments?   Thanks.

11011 Views   17 Replies   Latest reply: princessanny25, Mar 6, 2012 9:24 PM
 
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  • Pat Willener
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    1. Pat Willener,
    Jul 29, 2011 8:04 PM   in reply to Babs19981943
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    How do you read your email - through an email client, or your browser?

     

    If the former - what is your email client?

     

    If the latter - see posts 5 / 6 in http://forums.adobe.com/thread/792560

     
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  • Babs19981943
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    2. Babs19981943,
    Jul 30, 2011 10:50 AM   in reply to Pat Willener
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    I read my email through Outlook.

     
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  • Pat Willener
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    3. Pat Willener,
    Jul 30, 2011 6:54 PM   in reply to Babs19981943
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    Can you anyway try to change the setting as suggested in post #6 in the above topic?  (Outlook may use parts of IE when displaying HTML content.)

     
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  • Babs19981943
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    4. Babs19981943,
    Aug 3, 2011 7:40 PM   in reply to Pat Willener
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    I thank you for your input.  I followed the post 6 information.  Though Adobe appears not to have an "applications" area, I was able to "un-click" Display PDF in browser by going to   Edit, Accessibility, Set up Assistant, clicking on "set all accessibility options", then clicking next until I reached screen 5 of 5; there I un-clicked "Display PDF documents in the web browser".  IT STILL DOES NOT WORK.

     
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  • Pat Willener
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    5. Pat Willener,
    Aug 3, 2011 10:19 PM   in reply to Babs19981943
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    Sorry that you are still experiencing problems.

     

    I do no longer have Outlook here at home, so I cannot perform any tests.  However, I will try tomorrow at the office, where I have Outlook 2003.

     

    What Outlook version are you using?

     
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  • Babs19981943
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    6. Babs19981943,
    Aug 4, 2011 7:03 AM   in reply to Pat Willener
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    I use 2007 thanks again.

     

    Sent from my iPhone.

    Babs Simmons

     
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  • Pat Willener
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    7. Pat Willener,
    Aug 4, 2011 9:40 PM   in reply to Babs19981943
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    I just tested with Outlook 2003, and I don't get any errors.

     

    Do you know, is this error issued by Outlook or Adobe Reader?  I was just wondering if it was worthwhile also to ask in the Outlook forum.

     
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  • mongerer
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    8. mongerer,
    Aug 6, 2011 6:14 AM   in reply to Pat Willener
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    As the OP stated she also has the problem when opening a PDF from a link on a web page. It has nothing specifically to do with Outlook.

    I also have this problem with the same error message and code although sometimes the error code is 523:523. This problem only just seems to have arisen. PDF shortcuts on my desktop still work ok. Any help would be appreciaated.

     
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  • Babs19981943
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    9. Babs19981943,
    Aug 7, 2011 2:31 PM   in reply to mongerer
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    HERE IS A PARTIAL SOLUTION TO OUR PROBLEM AS FAR AS PDF ON THE WEB THAT I COPIED TO ADOBE IN RESPONSE TO THE PROBLEM

    : 

    I HAVE JUST GONE TO THE HELP TAB AND CLICKED ON "CAN'T VIEW A PDF ON THE WEB/QUICK FIX:

     

    http://kb2.adobe.com/cps/836/cpsid_83688.html#main_save to desktop

     

    I CLICKED ON THE "Open PDF directly in Reader or Acrobat (quick fix) {first item in blue} and THIS ARTICLE ALLOWED ME TO DOWNLOAD A PDF ON THE WEB....STILL, IT SHOULD NOT BE THIS DIFFICULT TO OPERATE. IT WAS NOT THIS WAY WITH THE PRIOR PDF DOWNLOAD.  THERE HAS TO BE ANOTHER "FIX" THAT WOULD ALLOW PDF DIRECT DOWNLOADS AS IN THE PAST.

     
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  • Babs19431998
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    10. Babs19431998,
    Aug 7, 2011 3:16 PM   in reply to Babs19981943
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    Continued struggle w/ download PDFs:

     

    CONTINUING ERROR ISSUES: 8/7/2011:

     

    In an effort to correct the Error Msg (1074724867:3) I attempted to repair Adobe by going to Programs, clicking on Adobe X, clicking on Help, Repair Adobe, Reader Installation, then following those instructions; even trying different paths (none worked).  So what happens, I get an error message 1706. No valid source could be found for product Adobe Reader X(10.1.0).  The Windows Installer cannot continue!   That apparently means the Adobe download is not correct.  Where can I go now? 

     
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  • Pat Willener
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    11. Pat Willener,
    Aug 7, 2011 6:14 PM   in reply to Babs19431998
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    Can you uninstall Adobe Reader from the Control Panel, or do you get the same error?

     

    If so, use the Windows Installer CleanUp Utility to remove the corrupted Reader installation.  It is no longer supported by Microsoft, but you can download it from 3rd-party sources like http://majorgeeks.com/download.php?det=4459

     

    After that, install Adobe Reader again; download it from http://get.adobe.com/reader/enterprise/

     
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  • Babs19981943
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    12. Babs19981943,
    Aug 7, 2011 6:59 PM   in reply to Pat Willener
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    As the old German Scientist once said......"verrrry interesting"!   I have now deleted the Adobe program successfully.  When I go to the http://get.adobe.com/reader/enterprise/ site to sign the agreement for Adobe Reader, and before I can inter Reader information, I receive a Windows Internet Explorer message "Cannot find... "/Users/office%20depot/AppData/Local/Conduit/Community%20Alerts/Dialo gs/AppNotificationDi...Make sure the path or Internet address is correct."  Can't get any further.

     
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  • Pat Willener
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    13. Pat Willener,
    Aug 8, 2011 1:40 AM   in reply to Babs19981943
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    You need the agreement only if you want to distribute the Reader; you can download it without the agreement if you just use it for yourself.

     

    The reason why I pointed you to that download pages is that the installer there will not use the download manager, and will not be bundled with any additional software.

     
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  • Babs19981943
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    14. Babs19981943,
    Aug 8, 2011 1:25 PM   in reply to Pat Willener
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    Thanks for the info.  I have now downloaded 9.4 version and am able to get into sites to view files. 

    Now I am getting a windows explorer error message that continually pops up stating:  …:/Users/office%20depot/AppData/Local/Conduit/Community%20Alerts/Dial ogs/AppNotificationsDi…  Make sure the path or Internet address is correct.   I don’t know if it is connected to the new upload though.   Tried finding help on IE site, but it was difficult to find anything...

     
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  • eidirb
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    15. eidirb,
    Feb 26, 2012 12:06 AM   in reply to Babs19981943
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    Hey guys all I did was turn off the user account control (running win 7 vista probly the same) and all was good no more error message and adobe work like normal. Mark sure you restart the comp after changing the user account control setting  Good luck hope it helps

     
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  • Nikhil.Gupta
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    16. Nikhil.Gupta,
    Mar 1, 2012 1:21 AM   in reply to Babs19981943
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    Try cleaning/uninstalling any Reader installations and reinstall it from the link http://get.adobe.com/reader/

     
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  • princessanny25
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    17. princessanny25,
    Mar 6, 2012 9:24 PM   in reply to Babs19981943
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    I found this to be VERY helpful because i could NOT open any PDF file either... I hope it helps until they fix the issue!!!

     

     

    Please read...

     

     

    Apr 11, 2011 7:08 PM:
    "... Microsoft Internet Explorer 9 was released after development for Adobe Reader X was complete. While we made every effort to anticipate the way the final release version of IE9 would behave, our PDF viewer plugin is not yet compatible with IE9. This is being worked on by our engineering department. In the interim, when trying to open a PDF file from the browser, save it locally to your computer and open it directly in Adobe Reader.

    Moving forward, please continue to install updates to Adobe Reader X as they become available. When this issue has been resolved, it will be pushed via an update.


    Thank you,

    David

    Acrobat Community Manager

    Adobe Systems"

     

     

     
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