I have the same problem as Lawrie13. I have searched my entire computer and I can't find those folders.

Any help would be greatly appreciated. Those deadlines are getting close.

Susan

lawrie13, you have the right idea but there are several Library folders on your system, and you're going to the wrong one. The files in question are in /Library/Printers/PPDs/Contents/Resources, which is the Library folder off the root of your hard drive. You can get there from Finder by pressing Cmd-Shift-G and typing in /Library (note the leading slash).

Background info: Typing ~/Library will take you to the Library folder in your home directory (the tilde is a Unix-y abbreviation for your home folder). There's also another Library folder in /System/Library which you should generally never mess with. They form a hierarchy of sorts -- only Apple gets to mess with /System/Library; anything in /Library affects all users, and things in ~/Library only apply to you. (In some cases there's a /Network/Library managed by your sysadmin as well.)

Hi

I looked under the devices in the side bar menu  which is the name of the computer

this showed me the name of the hard drive

I clicked on the hard drive name and it opened

The list of folders included  "Library"   (At the disk level this folder is not hidden on my iMac)

This is different from the 'Library' at the User level which is hidden with Lion

At the disk level library are the folders in which are the files that Alsolve says delete

isvara78

Does it require a restart?

I successfully removed the PPDs and relaunched CS3 InDesign but the print function still crashed. Do I need to remove them from ALL the folders within contents at that level?

Thanks for the assist.

What if you don't have those folders in your library? I can get to the right Library, but those folders are not there.

Hello Alsolve

I removed the files you mentioned inside all of those folers and when I tried to print again in Adobe InDesign CS3, it didn't crash, but all of my printers disappeared and so I was not able to print.

I had to get some help from Apple Support to get the printers back, so I am hesitant to try this fix again, although I must say it is so inconvenient for me to have to make a pdf file to print so often and this is really slowing me down and I do have a deadline.

I do appreciate your support however, as a few on this forum have been helped by this fix. If there is anything you could tell me that might help with the printers disappeaing I would so appreciate it.

Thank you for your time and attention. So appreciated.

Take care and have a wonderful day.

and to create  PDF's from InDesign, I suggest you use export as PDF instead of trying to print to a PDF printer.

remove adobe PDF PPD from the following folders:

OS/Library/Printers/PPDs/contents/Resources/en.lproj,

OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,

OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,

OS/Library/Printers/PPDs/contents/Resources/ko.lproj,

OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,

OS means your primary drive

I haven't upgraded to Lion yet for fear of it killing CS3 (which I need and sadly am in no position to upgrade to CS5 at the moment). However I've been having lots of problems since the OS update to 10.6.8. In particular indesign just will not export to PDF. I get the dialog for the PDF options, select what I want but when I click to export I get a "The application InDesign has unexpectedly quit." message. The way I got around this issue was to actually set up a new account on my computer and as if by magic InDesign works again perfectly, however I did not let it apply any updates to the CS3 package I'm running (design premium) like it had on my other account. Also on my old original account all the problems still exist. So perhaps it's something that was added in the updates, I'm not sure.

Is there any fix for this? Would the fix for the printing above solve this too? I'm reluctant to start deleting files as I'm on a deadline this week. But if anyone else has had this problem and found a solution I'd be pleased to hear it.

If I upgrade to Lion will CS3 work again if I apply the fix suggested here? Is there anything this won't fix. My main concern is for InDesign and Photoshop, I wouldn't be happy living without the others but I could cope.

Any help would be greatly appreciated, many thanks.

Thank You. They are right, you are a genius.

Susan

Being able to afford something for me is never about the $ - I'm British!

On a macbook pro, no other drives attached and am at the OS level (IT tech here by trade). I found the files in question and removed but still got the same result (crash)... even after a restart of the mac.

On a sidebar, I did the same thing to my installation on my iMac and the same result occurred. The files are deleted from the OS level library-->printers-->PPD--> (the various folders you list) and the same thing happened. The app crashes as it calls up the adobe print dialog box (am suspicious that if it were calling the OS print dialog then we might not have this problem).

As it stands the PPD's are history on both installations of Lion on both machines but the apps still crash when printing (I can work using the export to PDF option and printing from Acorbat but it's a hassle to go that extra step...)

Thanks for the feedback though, I guess my only other option is to reinstall the app suite and see if that resolves it.

AIsolve wrote:

 

 

To avoid this crash  try this workaround.

 

remove adobe PDF PPD from the following folders:

 

OS/Library/Printers/PPDs/contents/Resources/en.lproj,

OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,

OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,

OS/Library/Printers/PPDs/contents/Resources/ko.lproj,

OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,

 

 

Only six posts here yet you save the day. This worked for me and I'm back in business without needing to buy the CS 5.5. Thank you for this valuable help.

Very Much Appreiciation Alsolve!

Ken

remove/backup these files :AdobePDFPDE700.plugin

                                        AdobePDFPDE800.plugin  

on your desktop and see if if works

The PPD workaround did the trick. Thanks much! You're a genius!

I am gathering that it is best to simply wait, make do with the problems for now, and it will be sorted out at some time in the future. I'll wait until Adobe announces that the new CS6 package works with Lion and then buy at that time. The print from PDF is a work-around for now.