I have volume licenses for CS3 Design Standard but no media kit for Windows, unfortunately. All attempts at finding this or buying it have failed. I've spoken direct to Adobe and the official solution is to upgrade to CS4! Which really isn't helpful. I've tried upgrading from the trial version of Design Std but that doesn't work.
Is there anyone out there with a volume license media kit for CS3 Design Standard on Windows willing to upload it somewhere so I can download it? I'm sure his goes against the EULA for the media kit but the ridiculous thing is I do have the valid volume licenses so it's not like you'd be helping some sort of software pirate!
If anyone can help I would be very grateful.
Normally, if you purchase a volume license from Adobe, you do get media for those licenses. Are you claiming that you have the media for Macintosh but not Windows Did you license both platforms or only one?
Assuming that you did license for Windows and your software is licensed, Adobe Customer Support (not Technical Support) should be able to get you that media. If the first person you speak to gives you the nonsensical answer you report, ask for a supervisor. If that doesn't work, contact me off-line.
Note that it is not legal for some other customer to upload this for you.
Hi Dov, that is indeed correct - I purchased the media for the Mac but not Windows. I was told, by the software company I purchase Adobe licenses from, that under the TLP 4.5 license I could use a license I originally purchased for a Mac on a PC (obviously still only one license per workstation). Under the licensing site I'm given the Windows serial number. However when I came to order the media they didn't have any media kits on DVD and they no longer were able to sell the ESD option to me either. I'm happy to pay for the ESD.
I'm based in the UK and I've talked to a few people in Adobe call centres and was basically told it was no longer available each time. I'm happy to try again but if you could help me directly you'd definitely receive a Christmas card from me this year .
As I said, try again but insist on speaking to a supervisor or a supervisor's supervisor, get names, etc. The media certainly is available. Contact me off-line if the supervisor approach doesn't work!
Thanks for your reply. I should've updated this thread a while back. I eventually managed to get Adobe to give me access to the ESD (in September 2009!).
I had already tried to the trial but it only accepts serial numbers from retail copies and not from volume licensed versions.
I have the same problem.
I have a legit Adobe CS3 Design Standard (Windows) Volume License serial number, but no software to install it with.
I also downloaded a trial, and this didn't work.
I really need the discs for this, is anyone able to assist, as I've contact Customer Services and have been told, this is no longer on the sever to access.
I am having the same issue with CS3 Design Standard. Our company only bought the Mac media but now I need to install on a Window pc. Our Certificate has both Mac and Windows licenses. I have spoken with activation, volume licensing, and volume sales. No one is able to provide a software download. Has the clock run out on this?
Read the instructions very carefully. Trial media is the same as regular media.
I'm a bit confused...I saw your note above about not working with volume license keys, but I disregarded it out of optimism because it doesn't match my experience.
For our volume licenses, we get our our downloads via ESD (since CS3), and I was under the strong impression they were the same as the trial media (I believe the filenames and download URLs are actually the same?), but I guess I have not verified.
I wonder if the more likely case is that your volume license code is invalid or has a typo or something? On the other hand, you guys seem to have two data points (Martin and James) to my one marginal one ("strong impression"), so there's that. And I guess my experience with this is Macintosh based but it should not be platform-specific.
I guess another possibility is to make sure that you're downloading the Design Standard installer instead of the installer for the individual products or perhaps the wrong suite package? I dunno.
I remain skeptical, but I realize there's not a lot of data to back up my skepticism.
It appears you did not follow the careful directions under Note: Very Important where you must cancel and initiate a download for a current product, such as Photoshop CS5.1, before you can begin the CS3 trial download. I tested it and it works for me.
Dov, I've called to get some help and I was told my option was a $700 upgrade for something I don't want or need - all over a group of 24 numbers. I own CS3 Design Standard mac and want to get the media for PC - found the trials and got them downloaded now my serial numbers won't work. Any thoughts?
Do you have a volume license for multiple machines that includes Windows? Our company has a volume (multi user) license that included Mac and Windows. However they only purchased the Mac installation media. I was able to borrow a copy of CS3 Design Standard Volume installation for Windows and then my serial worked.
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