Same issue here, can't get Screen Sharing to work anymore. What up. Any users have any ideas why I can't share my screen in Illustrator to show designers what to do?

I too am having the same problem in InDesign-- can't connect to CS Review-- it says "An Internal Error Occurred. Please try again" But I can't do anything since it won't even let me sign in through InDesign-- all the tabs in CS Live are inactive. What a piece of crap-- c'mon Adobe.

Has this problem been resolved... anyone?

Further to  my previous post, just done some testing and all working perfectly from the laptop so I'm thinking this is a case of the ID on the desktop getting a bit confused on login. Does anybody know if prefs or a plylist file delete would refresh the CS Review details?

There is a few other people with the same issue. Adn I ask, where is some adobe support to find solution for this problem ?

something along the lines of....

Adobe CS Live 1.0-com.adobe.renga

try closing all your apps and restarting your computer with your internet connection unplugged..... then try a login to cs live.... that sometimes clears the guff out. Obviously it wont connect but for some reason it sometimes helps. Reconnect to the internet and try again. Good luck!

I am on Windows too, and could not find a file to delete like the Mac people are doing.

This is a little long, sorry, but I wanted to detail what happened to me.  I hope that this helps others.

Here is what I believe broke it for me.  I installed the suite on two machines.  On the first machine I set everything up, but when I tried to login to CS Live through one of the programs I was told that my email address was not validated.  I clicked "resend email validation" and went home.  I then installed the suite at home and tried the CS Live login again and again got the email validation error.  I checked my email and received no messages from adobe asking for me to confirm my email.  I then logged in to may adobe account through the web site and changed my adobe ID to a different email address.   I went back into dreamweaver and clicked CS Live and logged in with the new email address.  Again I was asked to validate my email and clicked resend email.  This time I received the email right away from adobe and validated the new email address.  I was then allowed to login to CS Live through any of the programs in the suite.  Next day I get back to work and that installation started giving me the error that we are all discussing here.  I had an internal error and could find no way to reset or fix it.

Today I finally fixed it:

1. logged in through the web site and changed my Adobe ID back to my original ID that wasn't receiving the validation email.

2. through dreamweaver I tried the CS Live button and it said "Welcome Mike".  The internal error was gone, but I still could not get the validation email.

3. still in dreamweaver I clicked "Sign out" on the CS Live button.

4. logged in again through the web site and changed my Adobe ID back to the second ID that had been validated.

5. in dreamweaver I clicked on CS Live button and logged in and everything works.  NO ERRORS.  finally.

Hey Kulin,

I tried ohioFatboy method and it worked for me. It seems that Premiere (or any other Adobe software) doesn't recognize password changes if you don't log out first.

To fix it, just go to Adobe.com and change your password back to the one that Premiere recognized, then go to Premiere and log out from the CS Live Menu that resides within Premiere. Then go back to Adobe.com and change your password again.

After doing so, go back to Premiere and try to connect to CS Live. It will ask you for your email and password. Type the new one and that's it.

It worked for me. I'm on Windows 7.