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I uninstalled my old Flash Player and tried to install latest from Down loads. Get error msg: "Installation encountered errors. Failed to initialize." I changed Security setting to Medium, did everything in the Troubleshoot page instructions. Still get same error message. Now I have no Flash Player at all.
Sorry about the stupid username...sign-in wouldn't let me use my name...Gigi.
You're welcome! Good timing also, as I am going out now (to the hot springs on Odaiba island).
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Try downloading the installer from http://www.adobe.com/products/flashplayer/fp_distribution3.html
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That simply produces same results: "Installation encountered errors. Failed to initialize." Tried to install installer.exe and the rest. Got errors 1722, 1316.
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Gigi-Gigi wrote:
Tried to install installer.exe and the rest. Got errors 1722, 1316.
Sorry, I don't understand; what is the file name you downloaded from my link, and what is its size?
Also, can you post the contents of the FlashInstall.log file? (C:\Windows\system32\Macromed\Flash)
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Reply: Here are your instructions (which is what I did): Try downloading the installer from http://www.adobe.com/products/flashplayer/fp_distribution3.html
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I cannot help you if you don't answer my questions.
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I'm sorry. I honestly thought I'd answered your question in the forum response I posted. Your exact instructions are as follows (Try downloading the installer from http://www.adobe.com/products/flashplayer/fp_distribution3.html), which is exactly what I did (got same error msg, as I mentioned) I do not know what you mean by "Try downloading the installer from http://www.adobe.com/products/flashplayer/fp_distribution3.html." I'm not that computer savvy. But I totally appreciate your help.
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Sorry if my instructions and questions were not clear enough; let's start this again.
I don't know what web browsers you use, so my instructions are for both browser types (Internet Explorer, and other browsers like Firefox).
If you still get errors
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OK, I followed your instructions and it seemed to work, said it was completed. But I can't find it anywhere. Any suggestions? I ran a search for Adobe Flash Player and it's not finding the downloaded file, only old versions from years before.
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OK, no error message, but here is the copy/paste of the flash install.log file. Please help. THANKS.
=O====== M/10.3.181.14 2011-05-17+14-45-46.609 ========
0000 00000010 "C:\Documents and Settings\Brian Mason\Local Settings\Temporary Internet Files\Content.IE5\ICE4WWG5\uninstall_flash_player[1].exe" -force
0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0006 00001015 C:\WINDOWS\System32\Macromed\Flash\Flash10a.ocx 20
0008 00001015 C:\WINDOWS\System32\Macromed\Flash\Flash10a.ocx 20
0009 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0010 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0011 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0012 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0013 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0015 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
0019 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0021 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0022 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0023 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0026 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0027 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0028 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0029 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0031 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0032 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0033 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
0035 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10a.ocx 20
0037 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10a.ocx 20
0038 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0039 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0040 00001036 Software\Opera Software/Last CommandLine 2
0041 00001036 Software\Opera Software/Last CommandLine 2
0042 00001036 Software\Opera Software/Plugin Path 2
0043 00001036 Software\Opera Software/Plugin Path 2
=X====== M/10.3.181.14 2011-05-17+14-45-57.640 ========
=O====== M/10.3.181.14 2011-05-17+17-57-45.828 ========
0000 00000010 "C:\WINDOWS\Downloaded Program Files\FP_AX_CAB_INSTALLER.exe" /RegServer
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10q.ocx
0007 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe
0008 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.dll
0009 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.181.14 2011-05-17+17-58-01.078 ========
=O====== M/10.3.181.14 2011-06-03+16-12-31.625 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex
=X====== M/10.3.181.14 2011-06-03+16-13-06.468 ========
=O====== M/10.3.181.16 2011-06-03+16-13-06.828 ========
0000 00000010 "C:\DOCUME1\BRIANM1\LOCALS~1\Temp\3.dir\InstallFlashPlayer.exe" -iv 0
0001 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10r.ocx
0002 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10r_ActiveX.exe
0003 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10r_ActiveX.dll
0004 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.181.16 2011-06-03+16-14-16.703 ========
=O====== M/10.3.181.16 2011-06-09+00-37-43.328 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10r_ActiveX.exe" -update activex
=X====== M/10.3.181.16 2011-06-09+00-38-00.593 ========
=O====== M/10.3.181.23 2011-06-09+00-38-00.765 ========
0000 00000010 "C:\DOCUME1\BRIANM1\LOCALS~1\Temp\18.dir\InstallFlashPlayer.exe" -iv 0
0001 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10s.ocx
0002 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10s_ActiveX.exe
0003 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10s_ActiveX.dll
0004 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.181.23 2011-06-09+00-38-23.375 ========
=O====== M/10.3.181.23 2011-06-19+15-49-35.640 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10s_ActiveX.exe" -update activex
=X====== M/10.3.181.23 2011-06-19+15-50-12.687 ========
=O====== M/10.3.181.26 2011-06-19+15-50-12.750 ========
0000 00000010 "C:\DOCUME1\BRIANM1\LOCALS~1\Temp\26.dir\InstallFlashPlayer.exe" -iv 0
=X====== M/10.3.181.26 2011-06-19+15-50-16.390 ========
=O====== M/10.3.181.23 2011-06-23+20-07-18.343 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10s_ActiveX.exe" -update activex
=X====== M/10.3.181.23 2011-06-23+20-07-38.265 ========
=O====== M/10.3.181.26 2011-06-23+20-07-38.328 ========
0000 00000010 "C:\DOCUME1\BRIANM1\LOCALS~1\Temp\19.dir\InstallFlashPlayer.exe" -iv 0
=X====== M/10.3.181.26 2011-06-23+20-07-40.531 ========
=O====== M/10.3.181.23 2011-07-13+18-04-53.687 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10s_ActiveX.exe" -update activex
=X====== M/10.3.181.23 2011-07-13+18-05-16.968 ========
=O====== M/10.3.181.26 2011-07-13+18-05-17.234 ========
0000 00000010 "C:\DOCUME1\BRIANM1\LOCALS~1\Temp\19.dir\InstallFlashPlayer.exe" -iv 0
0001 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10t.ocx
0002 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe
0003 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.dll
0004 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.181.26 2011-07-13+18-05-48.046 ========
=O====== M/10.3.181.26 2011-08-07+16-54-51.078 ========
0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe -maintain activex
0001 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
0004 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0005 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0006 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0007 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0008 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0010 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0011 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0012 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
=X====== M/10.3.181.26 2011-08-07+16-55-15.687 ========
=O====== M/10.3.181.34 2011-08-07+17-21-25.500 ========
0000 00000010 "C:\Documents and Settings\Brian Mason\Local Settings\Temporary Internet Files\Content.IE5\RI72Z1H3\fp_10.3.181.34_archive[1]\fp_10.3.181.34_archive\10_3r181_34_debug\flashplayer10_3r181_34_winax_debug.exe"
0001 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10u.ocx
0005 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10u_ActiveX.exe
0006 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10u_ActiveX.dll
0007 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0008 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.181.34 2011-08-07+17-22-02.375 ========
=O====== M/10.3.181.34 2011-08-07+17-22-52.828 ========
0000 00000010 "C:\Documents and Settings\Brian Mason\Local Settings\Temporary Internet Files\Content.IE5\RI72Z1H3\fp_10.3.181.34_archive[1]\fp_10.3.181.34_archive\10_3r181_34_debug\flashplayer10_3r181_34_win_debug.exe"
0001 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0004 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
=X====== M/10.3.181.34 2011-08-07+17-23-26.234 ========
=O====== M/10.3.183.5 2011-08-11+16-30-22.968 ========
0000 00000010 "C:\Documents and Settings\Brian Mason\Local Settings\Temporary Internet Files\Content.IE5\ICE4WWG5\install_flash_player_ax[1].exe"
0001 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10u.ocx 20
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10u.ocx 20
0004 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx
0005 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe
0006 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.dll
0007 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0008 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0009 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.5 2011-08-11+16-32-18.218 ========
=O====== M/10.3.183.5 2011-08-12+12-32-49.031 ========
0000 00000010 "C:\Documents and Settings\Brian Mason\Local Settings\Temporary Internet Files\Content.IE5\O0H3DBNI\install_flash_player_10_active_x[1].exe"
0001 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx
0002 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe
0003 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.dll
0004 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0006 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.5 2011-08-12+12-33-24.093 ========
=O====== M/10.3.183.5 2011-08-12+12-36-49.765 ========
0000 00000010 "C:\DOCUME1\BRIANM1\LOCALS~1\Temp\InstallAX.exe" -install activex -msi
0001 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx 20
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx 20
0004 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx
0005 00001025 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx:32
=X====== M/10.3.183.5 2011-08-12+12-36-51.984 ========
=O====== M/10.3.183.5 2011-08-14+00-55-00.937 ========
0000 00000010 "C:\Documents and Settings\Brian Mason\Desktop\install_flash_player_10_active_x.exe"
0001 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx
0003 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe
0004 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.dll
0005 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0006 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.5 2011-08-14+00-55-25.015 ========
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It seems that the install ran, but it has two warnings in the log file, which I do not understand.
Can you now see the Flash animation at http://www.adobe.com/software/flash/about/ ?
If not, can you list what other files are in C:\Windows\system32\Macromed\Flash ?
Do you now use Internet Explorer or Firefox?
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Flash10v.ocv
Flashinstall.log
FlashPlayerTrust (folder)
FlashUtil10v_ActiveX.dll
FlashUtil10v_ActiveX.exe
Flash Asset.x32
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Can you see the Flash animation (rotating red 'f') at http://www.adobe.com/software/flash/about/
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Yes. I see it move, then it stops.
I'm using Internet Explorer
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That is the correct behavior; it means that Flash Player is now installed and working.
Do you still have any problems with Flash Player?
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Can you help me download ShockPlayer?
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You should be able to get Shockwave Player from http://get.adobe.com/shockwave/
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Error Msg resulted: "Windows has blocked this software because it can't verify the publisher." When I click on the download link you sent, it takes me to the page that says: "Note: If your browser "Security Warning" dialog box appears, you will need to click "Yes" to install the player." But there is NO dialog box.
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Ok, download the installer from this page http://www.adobe.com/products/shockwaveplayer/shwv_distribution3.html (Windows, full EXE installer).
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Fantastic!! Finally!! I was about to give up! Thank you thank you thank you!!!
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You're welcome! Good timing also, as I am going out now (to the hot springs on Odaiba island).
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Wish I knew how to say "Bon Voyage" in Japanese. Hope you have a great time!
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Thank you; it was not such a big trip - 10 minutes by train, then 20 minutes by bus (over the Rainbow Bridge).
It was very enjoyable, although terribly crowded (this is the Japanese "Summer Holiday Week").
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........................................
Well let's see... I have a WAY easier suggestion!!!
The ONLY reason you're getting those errors are because your computer clock isn't properly synced up with the ITS (Internet Time Servers), hence it's not in sync with Adobe's servers, so it rejects your computer. I bet if you guys/gals try to download any Windows Updates before fixing your time, then it would also give you an ERROR as well.
FIX: Go and adjust your Date/Time settings, click on the tab 'Internet Time' (same for all versions of Windows) and once you have successfully synchronized with any of those ITS (Internet Time Servers) then you should be all set to rock!
........................................
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Omg thank you! Who knew something as simple as that would work. I'm so glad I didn't have to go through what that other person was saying it sounded messy lol.