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roboz79
roboz79
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flash player freeze all browser

Aug 15, 2011 5:47 AM

flash player freeze all browsers: IE, firefox 5.0.1 and chrome 12: sometimes (3 session ok the 4th freeze), when I load a webpage with flash object the pc go in feeze and I only do to restart it, my old version 10.3.181.26 worked fine but when I instal the last 10.3.183.35 and reinstall the old the freeze come back always.

my pc is pentium 4 ht 3.2hz, 2 g ram, video card ati hd 3650 500mb with last driver 11.7, windows xp sp 3.

I disabled all hardware acceleration: by flash player, by browser and card graphics, but nothing!

I used to uninstall the adobe tool and clean the register by ccleaner, I used superantispyware and malwarebytes'antimalware for scan malware but all is cleaned.

I installed the last version of k-lite codec 7.6.

What I can do? how I can full delete the flash player in folder and register manualy?

 

==================================
C:\WINDOWS\system32\Macromed\Flash
==================================

 

FlashInstall.log
flashplayer.xpt
FlashUtil10v_Plugin.exe
NPSWF32.dll

 

=O====== M/10.3.183.5 2011-08-10+17-51-07.890 ========
0000 [I] 00000010 "C:\Documents and Settings\RAPTORSC\Impostazioni locali\Temp\install_flash_player_ax.exe" -dlm -install
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx
0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe
0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.dll
0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0008 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0009 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.5 2011-08-10+17-51-10.421 ========

3718 Views   5 Replies   Latest reply: roboz79, Aug 26, 2011 12:45 AM
 
Replies
  • Pat Willener
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    1. Pat Willener,
    Aug 15, 2011 5:45 PM   in reply to roboz79
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    I am confused by your post; the FlashInstall.log file shows the installation of the ActiveX, but in the installer folder you have only the plugin version.

     

    Try using the uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html

     

    But in the log I see that you may have a problem with C:\WINDOWS\system32\FlashPlayerCPLApp.cpl - try deleting it manually before you run the uninstaller; use Unlocker if you cannot do it the normal way.

     
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  • roboz79
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    2. roboz79,
    Aug 16, 2011 1:00 AM   in reply to Pat Willener
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    I manualy delete the file FlashPlayerCPLApp.cpl

    after I use adobe uninstall

    now the log is:

     

     

    =O====== M/10.3.183.5 2011-08-16+07-56-27.265 ========
    0000 [I] 00000010 "C:\Documents and Settings\RAPTORSC\Impostazioni locali\Temp\install_flash_player_ax.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx
    0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe
    0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.dll
    0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0008 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    =X====== M/10.3.183.5 2011-08-16+07-56-28.750 ========

     

    I test it, if doesn't work I will write in. thx

     
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  • roboz79
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    3. roboz79,
    Aug 16, 2011 11:25 AM   in reply to roboz79
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    no, doesn't work, another freeze again.

    I delete manualy the registry with this record? http://kb2.adobe.com/cps/191/tn_19166.html#main_DetermineVersion

    list:

     

    HKEY_CLASSES_ROOT\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2} 
HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} 
HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A} 
HKEY_CLASSES_ROOT\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4} 
HKEY_CLASSES_ROOT\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9} 
HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B} 
HKEY_CLASSES_ROOT\.spl HKEY_CLASSES_ROOT\.swf HKEY_CLASSES_ROOT\.mfp 
HKEY_CLASSES_ROOT\.sol HKEY_CLASSES_ROOT\.sor 
HKEY_CLASSES_ROOT\FlashFactory.FlashFactory 
HKEY_CLASSES_ROOT\FlashFactory.FlashFactory.1 
HKEY_CLASSES_ROOT\FlashProp.FlashProp 
HKEY_CLASSES_ROOT\FlashProp.FlashProp.1 
HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash 
HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.1 
HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.3 
HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.4 
HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.5 
HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.6 
HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.7 
HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.8 
HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.9 
HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.10 
HKEY_CLASSES_ROOT\MacromediaFlashPaper.MacromediaFlashPaper 
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/futuresplash 
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash  
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.1 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.3 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.4 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.5 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.6 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.7 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.8 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.9 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.10 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}


    this is the uninstall log


    =O====== M/10.3.183.5 2011-08-16+18-24-12.328 ========
    0000 [I] 00000010 "C:\Documents and Settings\RAPTORSC\Desktop\uninstall_flash_player.exe" -force  
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0004 [W] 00001018
    0005 [W] 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2
    0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0007 [W] 00001019
    0008 [W] 00001020
    0009 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0010 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0011 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0012 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0013 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
    0014 [W] 00001021
    0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0017 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
    0018 [W] 00001048
    0019 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0020 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0021 [W] 00001018
    0022 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0023 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0024 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0025 [W] 00001019
    0026 [W] 00001020
    0027 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0028 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0029 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0030 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0031 [W] 00001021
    0032 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0033 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0034 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
    0035 [W] 00001048
    0036 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0037 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0038 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0039 [W] 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
    0040 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0041 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0042 [W] 00001036 Software\Opera Software/Plugin Path 2
    0043 [W] 00001036 Software\Opera Software/Plugin Path 2
    =X====== M/10.3.183.5 2011-08-16+18-24-15.890 ========
     
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  • roboz79
    Currently Being Moderated
    4. roboz79,
    Aug 23, 2011 12:59 PM   in reply to roboz79
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    I'm unable to delete one registry key in admin and provisory windows mode:

     

    HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}    FlashProp Class

     

    any solution?

     
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  • roboz79
    Currently Being Moderated
    5. roboz79,
    Aug 26, 2011 12:45 AM   in reply to roboz79
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    also last version some issue.

    10.3.183.7

     
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