Thanks for the link.  I too am tired of waiting for a fix.  I often need to search through large on-line manuals for specific information and don't have the time to read the entire page to find my search word (since it is no longer highlighted in Adobe Reader).  The Foxit Reader was a very quick download and is working great.  Hope Adobe gets the hint!

After  a couple months of not having Find capability I decided to lookup this  error and I found this thread. Indeed, it's been a couple of months and  Adobe has let this issue flounder with no updates to v9.x.  Checking  Updates from the product returns no updates.

However, I manually downloaded and installed Adobe Reader X v10.1.0 and it seems the problem has been fixed.

On install of version 10, it uninstalls v9 and then requests a reboot to finish the install.

I'll say two things about this which seem conflicting:

1) For those of us using Reader, it's free software, we get the support we pay for.

2) For anyone actually paying for support, this situation has been absurd.

I  was literally one click away from loading the Foxit Reader.  What  stopped me seems to be a DNS issue preventing me from visiting some of  their pages. That's very weird but I'll address that another time.  Now  that I have Reader X, I shouldn't need to install Foxit. While at some  point I know I'll try Foxit, I will comment that like the FireFox vs  Internet Explorer wars, when people jump over to something else in mass  protest, they aren't always pleased.  FireFox has a load of problems.   Foxit might have too.  You just need to decide which problems you'll  endure, and you might just need to keep the latest version of both  products installed just to get the features you want.  That's the way  this tech world is right now.  I've been pretty happy with the Adobe  Acrobat PDF Reader since around 1994.  With a few exeptions like this  one, Adobe has served all of us well.  If I do jump away, it won't be an easy decision.

I am getting spam from you everyday! Quit it or you will be deleted

You're getting messages from me?

Bryan Capps

ʇɐb ɹəuəllıʍ wrote:

 

Using and recommending alternate PDF readers is one thing, but posting links to software that installs spyware on users computers is not tolerated; I have removed the link in your post.

 

It has been well-known for many years that this particular software installs spyware, even if that "feature" is unchecked during the installation.

Well I downloaded the Foxit Reader program directly from Foxit's website and it had 3 check boxes that I had to uncheck to NOT install any toolbars.  And no toolbars were installed.  It's pretty simple to read what the installer says and uncheck the things you don't want.  Anyone who blindly hits next next next without doing so shouldn't be installing software in the first place.

If you would like to read about how to not install this toolbar, check out this link:

http://www.computer-maint.com/apps/blog/show/7197026-don-t-install-too lbar-when-updating-to-foxit-reader-5

If the moderator decides to delete the above link as well for some reason, just Google:

"Don't Install Toolbar When Updating to Foxit Reader 5" and look for the first link on Computer-Maint's website.

Or just got do your own research.... chances are you are here because Adobe has pissed you off like they have the rest of us.

Foxit Reader is awexome... don't let Adobe pull the "search" rug out from under you AND THEN bully you into staying away from their competition.  Foxit Reader is FREEEEE, of course they are going to try to bundle some stuff from Ask in there to make money, but at least they allow you to read what you are installing and uncheck it. Lots of software companies bundle toolbars, and you'd have to be a fool not to read it and uncheck the option.

Seriously Adobe, just focus on fixing your software please.

Hello,

This is my first post here. I registered because of the post above.

I'm curious -- how do you know that the Ask add-on that's offered with Foxit Reader is spyware, or (just as important) that it gets on your system even if you decline the offer to install it?

The reason I "ask" is that I have Foxit Reader 4.3.0.1110. (I've been using it more and more ever since the Search function in Adobe Reader got messed up.) Not only do I not have anything evident from Ask on my system or browser, but no malware scanner that I have used suggests that there is malware on my system. I regularly scan my system not only with anti-malware programs from within Windows, but also with Linux-based live CDs that boot and operate from outside Windows in order to detect malware that manages to hide from Windows-based programs. In addition, I keep antivirus and antispyware programs resident at all times. All of the above are from major PC security companies. None identify malware of any kind on my system or hard disk.

How can you tell that you have persistent malware on your PC as a result of installing Foxit Reader? What did you do to detect it?

Correct me if I'm wrong, but didn't this discussion about spyware (which is WAY OFF TOPIC) start because someone blasted us all with a "stop spamming me" plea? Could that plea be a resule of someone's email spamming some people (as a result of spyware)?

I'm no techy, so I'm lost on this. Plus, I'm a Mac user. I don't get viruses. Ever (in 30 years of using Apple products).

Either way, it seems all this FoxIt talk and spyware stuff is really distracting (& annoying to those of us patiently awaiting the promised FIX from Adobe).

function(){return A.apply(null,[this].concat($A(arguments)))}

Now you are saying that you don't have any malware on your system.  Further research suggests that there are also foxit installers without bundled spyware.  These (MSI installers, for corporate usage?) may be harder to find, but possibly you may have used one of these.

My copy of Foxit came down via CNET. I didn't know there was an MSI installer for Foxit Reader. Apparently you have to jump through hoops (http://forums.foxitsoftware.com/showthread.php?19123-FoxIT-Reader-MSI- gone) to get that one as a private user.

Got the program back in January at the request of our typesetter, who wanted me to indicate corrections with the "sticky notes" function that Adobe Reader didn't yet have. During installation I do remember having to dodge a number of offers to change settings, install toolbars, and such, but I made it through the process unscathed.

And now I'm glad I got it, because the Search function works.

Bryan - Thanks so much for posting the internal bug numbers.  I have contacted our Adobe Rep twice asking him about one of these two issues and was ignored.  I will say, my company has a long history with Adobe, their bugs and trying to get fixes.  From our experience, it takes on average 3-5 months to get a bug fixed.  I think that is because they don't put bug fixes in their monthly (or every other month) security patches.  Instead they seem to go into their quarterly update.  Every time we've reported a bug we've been told "this will be fixed in the next quarterly update" which is where I'm making my assumption from.  I think Reader 9.4.5 was a quarterly update but I can't remember at the moment.  What makes a bug a high priority?  Every time we've asked for priority to be increased I have to tell them how many users it is impacting and what the cost of that impact is to us (meaning $$ or customer loss).  Anyway, just wanted to post my "thanks" and some buggy thoughts   I hope this really does get fixed in the 9.4.6 update coming soon!

I'll write another story (previous one was here) if they do not release the update as they promised.

After encountering the problems in June, I was able to upgrade to Adobe X.  It is acceptable if you don't have to pay for the upgrade.  And I would emphasize that it is "acceptable" and not an improvement.

Adobe X is much different than IX and you may not like it--frankly I don't like X.  All of the comments are aligned to the right side of the page--not the bottom, thus narrowing the viewing area and making it more difficult to read.  And it appears that you don't have the option to move them to the bottom.  In addition, in X, I don't think you can simply highlight a word and start typing to replace it.  Before you can start replacing, you have to right click and click on replace text  before you can start typing or hit the Insert key.  The last version was much easier and they have made it much more difficult.  If someone knows of another way to "replace" please let me know.  Maybe I've just not checked some box or something.

Bill

function(){return A.apply(null,[this].concat($A(arguments)))}

CaptainStarbuck wrote:

 

A couple of us have reported that the issue was fixed in Adobe Reader X,  essentially a simple upgrade from v9 to v10.  Is that not an acceptable  solution?

Not in my case. I "upgraded" to Reader X -- and that's precisely when the Search function stopped working for me.

I went back to Reader 9, and Search worked correctly again. Then I made the mistake of allowing it to "update" to Reader 9.4.5, and Search is broken again.

I'll be relying on Foxit Reader till this mess finally gets sorted out -- and fixed.

I seriously doubt Adobe will be making changes to v9 after v10 has been issued. That's just not the way software companies work. If vX is the latest version then that's where their development effort is going. If you don't like the UI, that's another issue. Operating Systems, databases, and other major platforms usually have back-support for some period of time, but a document reader isn't in that category.  The only changes usually made to back-releases would be for security, and again, if x10 is the forward direction for this software then updates to v9 will probably not be made after so many changes have been made to create v10. It costs a lot of money to support older software, and (in my experience in other software houses) changes generally require something more compelling than an error in search highlighting.

I'm concerned about @jrdtx only seeing the bug in Reader X. That doesn't sound right at all.  Rather than just going back to v9 a report should be filed against Reader X.

For those who purchased a package where the same bug is occurring, you need to see if your license includes support of prior major releases.  If Adobe commits to supporting your v9 even after they produce v10, then you are entitled to an update, and I believe it's time to begin escallating your concerns to management, as they've obviously identified and fixed the issue in v10 (to some extent) but they still owe you a fix in v9.  If your agreement does not cover a prior major release, then v10 is the answer going forward.  If the problem persists in v10, you need to test to see if the problem exists before you upgrade your licensed system(s), report the issue to Adobe, ensure they fix v10.x, then upgrade when you're comfortable.

Does that miss anyone's situation here?

For anyone here content with complaining, I'm just suggesting that you need to be a bit more pro-active now.  And there are established protocols and channels for  this sort of thing as I've explained above.  Don't just say it doesn't work and you're going to downgrade or not use the software - that doesn't provoke a response from Adobe.  Establish your position and work within that.  Either you or Adobe will need to make some change, but right now it seems unclear as to who needs to act in specific circumstances.

If someone here does find out about the exact language of a EULA which explains the Adobe policy in this regard, please post it for everyone else.

For Adobe:  Your handling of this situation from a technical perspective should be of concern to your management. Your handling of this situation from a Marketing perspective is pathetic.  You have the "we're big enough where we don't need to respond to people" posture, and I don't think it's appropriate, nor good for your business.  You need a Marketing VP involved in this.  If one has already been involved, that person is incompetent and the situation should be escallated.  This silly little bug has gone way beyond being a technical issue.

Adobe reiterated that a fix is coming tomorrow afternoon. I posted the details on my magazine's blog:

http://www.eddupdate.com/2011/09/adobe-promises-acrobat-big-fix-tomorr ow.html.

Adobe PR emailed me again and said the 9.4.6 download is active. Here's the message:

-----------------------------

Update checks can be manually activated by choosing Help > Check for Updates.
 
Adobe Reader users on Windows can also find the appropriate update here:
http://www.adobe.com/support/downloads/product.jsp?product=10&platform =Windows <http://www.adobe.com/support/downloads/product.jsp?product=10&amp;plat form=Windows> .
 
Adobe Reader users on Macintosh can also find the appropriate update here:
http://www.adobe.com/support/downloads/product.jsp?product=10&platform =Macintosh <http://www.adobe.com/support/downloads/product.jsp?product=10&amp;plat form=Macintosh> . 
 
Adobe Acrobat
Users can utilize the product's update mechanism. The default configuration is set to run automatic update checks on a regular schedule.  Update checks can be manually activated by choosing Help > Check for Updates.
 
Acrobat Standard and Pro users on Windows can also find the appropriate update here: 
http://www.adobe.com/support/downloads/product.jsp?product=1&platform= Windows <http://www.adobe.com/support/downloads/product.jsp?product=1&amp;platf orm=Windows> .
 
Acrobat Pro users on Macintosh can also find the appropriate update here: 
http://www.adobe.com/support/downloads/product.jsp?product=1&platform= Macintosh <http://www.adobe.com/support/downloads/product.jsp?product=1&amp;platf orm=Macintosh>

Yeah the search works again after 3 months... but you won't see me running down the cube isles giving everyone high-fives.  I'm still bitter about this...

What really gets me is that Adobe never acknowledged this glaring issue, and now that the search has been updated... you can be sure the flood of new updates every other day will start up again. Their change history for this update says and bunch of stuff and "...bug fixes".  Yeah, YA THINK???? Freakin' morons.

How about an appology Adobe?

...

Who wants to put money on losing Print functionality next?

This thread is almost epic! I'm so happy that Acrobat didn't notify me about the update...

I once read a few articles about the browser being the new OS but a PDF reader/writer has the same importance for me so it was really annoying that there was no fix to the "bring back MDI" issue and I didn't want to spend my time again on posting comments having no impact.

But tonight it was over: I was searching for a few identities in a document with tons of formulas. And I thought I would explode in my comment and become abusive. But after having read especially Brett W.'s comments ('like "electromagnetic"') I can laugh again. Your avatar is now my AdobeFixes folder icon. I hope the rest of the 100 million users can enjoy this comedy-drama-thread like I did. (High five Brett)

Kind regards

DragJo