Skip navigation
sri harsha namala
sri harsha namala
Currently Being Moderated

Unable to Get the Process that is Submitted

Jun 24, 2010 6:44 AM

Hi all,

            I created a simple process i.e when a task submits in the workspace it will be assigned to a specific user.

when i start a process and clicks complete its working fine,Me not getting any errors.The process is getting submited with out any errors.

 

 

But the process in not moving to the specified user. I mean unable to see my process submited in the TODO(i mean in Workspace) of the specified user.

I checked in my server logs i dont have any erros except a few info and warn messages.

 

 

These are my log mesages:

 

2010-06-24 19:20:31,991 INFO  [com.adobe.idp.um.businesslogic.authentication.AssertionCacheManager] Removed [17] expired assertion entries from the cache out of total 57 entries
2010-06-24 19:20:50,741 INFO  [com.adobe.livecycle.reviewandcommenting.dsc.impl.ReviewAndCommenting ServiceImpl] ALC-CSV-001-000-ON ASYNC EVENT : Asynchronous : TaskCreated
2010-06-24 19:20:51,272 WARN  [com.adobe.livecycle.augmentform.FormAugmenterService] The input document that was passed to the operation Insert Workflow XFO Data is null.  No changes to the data will be made.
2010-06-24 19:20:57,788 INFO  [com.adobe.livecycle.reviewandcommenting.dsc.impl.ReviewAndCommenting ServiceImpl] ALC-CSV-001-000-ON ASYNC EVENT : Asynchronous : TaskCompleted

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Regds:

N.Sri Harsha

1964 Views   15 Replies   Latest reply: ps@adobe, Jan 26, 2013 7:50 AM
 
Replies
  • Jasmin Charbonneau
    Currently Being Moderated
    1. Jasmin Charbonneau,
    Jun 24, 2010 7:22 AM   in reply to sri harsha namala
    Report

    If you enable Record and Playback, can you see which step is failing?

     

    Jasmin

     
    |
    Mark as:
  • Robert Haché
    Currently Being Moderated
    2. Robert Haché,
    Jun 24, 2010 6:57 AM   in reply to sri harsha namala
    Report

    You can use Tracking to find who the server sent the task to if it did not go to your intended user.

     

    If the task did not go to anyone then the server thinks that your process instance was completed when you clicked the Complete button.

     

    Ensure that the target user's name is, in fact, on your user service.

     

    Does the task end up in the Drafts (found in the To Do area) folder for your initiator?

     

    Are you using LiveCycle ES or LiveCycle ES2?

     
    |
    Mark as:
  • sri harsha namala
    Currently Being Moderated
    3. sri harsha namala,
    Jun 24, 2010 11:06 PM   in reply to Jasmin Charbonneau
    Report

    @Jasmin

     

                      Hey me unable to debug(Record And Play Back ) , After clicking on start Recording from workbench, me invoking the application and submiting the process but after i come back to workbench and trying to play the process me unable to find there any recorded process.

     
    |
    Mark as:
  • sri harsha namala
    Currently Being Moderated
    4. sri harsha namala,
    Jun 24, 2010 11:14 PM   in reply to Robert Haché
    Report


    @CDN Rookie

     

     

                        Me using LiveCycle ES2,Hey me unable to find out any thing in the drafts,Can you say me how to Track???

                       Do you mean Trakcing in the sense Recording and playing.

     
    |
    Mark as:
  • Jasmin Charbonneau
    Currently Being Moderated
    5. Jasmin Charbonneau,
    Jun 25, 2010 5:14 AM   in reply to sri harsha namala
    Report

    Have you tried just restarting you application server?

     

    I've seen instances where items get queue up and are not being picked up by the scheduler for what ever reason.

     

    Jasmin

     
    |
    Mark as:
  • sri harsha namala
    Currently Being Moderated
    6. sri harsha namala,
    Jun 25, 2010 5:17 AM   in reply to Jasmin Charbonneau
    Report

    @Jasmin,

     

                   I restarted the server for 5-6 Times ,but i dont see any change, the same thing is going on.

     
    |
    Mark as:
  • Jasmin Charbonneau
    Currently Being Moderated
    7. Jasmin Charbonneau,
    Jun 25, 2010 5:22 AM   in reply to sri harsha namala
    Report

    Can you attach your lca?

     

    Jasmin

     
    |
    Mark as:
  • sri harsha namala
    Currently Being Moderated
    8. sri harsha namala,
    Jun 25, 2010 6:33 AM   in reply to Jasmin Charbonneau
    Report

    Hey Jasmin,

     

                        Unable to attach File .

                       Me not able to see the option for attach File.

     
    |
    Mark as:
  • sri harsha namala
    Currently Being Moderated
    9. sri harsha namala,
    Jun 25, 2010 6:38 AM   in reply to sri harsha namala
    Report

    @Jasmin

     

                  Here is the attachment.There is a problem in attaching file here,so kindly follow the link to find the attachment.

     

    http://forums.adobe.com/thread/667672

     
    |
    Mark as:
  • Jasmin Charbonneau
    Currently Being Moderated
    10. Jasmin Charbonneau,
    Jun 25, 2010 7:01 AM   in reply to sri harsha namala
    Report

    You Flex form doesn't even submit in my environment.

     

    Did you build it according to the following guidelines : http://help.adobe.com/en_US/livecycle/9.0/createflexapps.pdf?

     

    Jasmin

     
    |
    Mark as:
  • Robert Haché
    Currently Being Moderated
    11. Robert Haché,
    Jun 25, 2010 7:34 AM   in reply to sri harsha namala
    Report

    I was able to load your lca and after changing the users I was able to open the start form and submit it and the task went to the next

    user.  The next user submitted the task; however it did not get written to the file system as per your process but that is another issue.  I am able

    to submit the form and the next user does get the task.

     
    |
    Mark as:
  • sri harsha namala
    Currently Being Moderated
    12. sri harsha namala,
    Jun 27, 2010 10:41 PM   in reply to Robert Haché
    Report

    Thanks a lot all of you,

     

    i hope it was the problem with server,after server reinstalled its got working.

     

     

     
    |
    Mark as:
  • pavan99
    Currently Being Moderated
    13. pavan99,
    Aug 23, 2011 8:02 AM   in reply to sri harsha namala
    Report

    Have the similar issue unable to get the process sumitted

     

    Is server reinstall the only solution any inputs appreciated

     

    dont see any errors in the log the form is reassigned to process initiator but never shows up in the TODO list

     
    |
    Mark as:
  • pavan99
    Currently Being Moderated
    14. pavan99,
    Aug 23, 2011 2:15 PM   in reply to pavan99
    Report

    Task ends up completed and not assigned to users in the process

     
    |
    Mark as:
  • ps@adobe
    Currently Being Moderated
    15. ps@adobe,
    Jan 26, 2013 7:50 AM   in reply to Jasmin Charbonneau
    Report

    Hi Jasmin,

     

    We are also facing the same issue .... is re-installing the server is the only solution?

    For us all the applications were running fine from past 2 yrs and now suddenly for long lived process - process IDs are not getting creating. Users/approvers are not getting any task in their todo list... nothing is seen in the tracking..

     

    Any help will be great.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points