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Extention Manager CS5 not showing up - help

Aug 9, 2011 12:19 PM

Extension Manager CS5 not showing up.  I see the extension manager name and pull-down menu in the finder upper menu, but the app interface disappeared.  When I quit, it crashes.

 

I even re-installed EM, but no luck.

 

Anyone else having this problem?     I am a MacPro with OSX 10.6.8.

 

 

 

Here my my log:

============

 

Process:         Adobe Extension Manager CS5 [11410]
Path:            /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager CS5
Identifier:      com.adobe.ExtensionManager
Version:         "5.0.0.334" (5.0.334)
Code Type:       X86 (Native)
Parent Process:  launchd [293]

 

Date/Time:       2011-08-09 13:45:00.126 -0400
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

 

Interval Since Last Report:          33769 sec
Crashes Since Last Report:           10
Per-App Interval Since Last Report:  3401 sec
Per-App Crashes Since Last Report:   7

 

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

 

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   com.adobe.ExtensionManager        0x000da876 COWLFrontController::sendCallbackMessage(char const*, adobe::version_1::vector<adobe::version_1::any_regular_t, adobe::version_1::capture_allocator<adobe::version_1::any_regular_t> > const&) + 2100
1   com.adobe.ExtensionManager        0x00002cf6 SwfPlayerNibWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 222
2   com.apple.HIToolbox               0x92354c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
3   com.apple.HIToolbox               0x92353ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
4   com.apple.HIToolbox               0x92353d55 SendEventToEventTargetWithOptions + 58
5   com.apple.HIToolbox               0x923cde45 SendSimpleDefProcEvent(WindowData*, unsigned long, unsigned char) + 176
6   com.apple.HIToolbox               0x923cd9e2 WindowData::Destruct() + 434
7   com.apple.CoreFoundation          0x9118207d _CFRelease + 301
8   com.adobe.ExtensionManager        0x000060a8 main + 4430
9   com.adobe.ExtensionManager        0x000029aa start + 54

 

Thread 1:  Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                 0x91807382 kevent + 10
1   libSystem.B.dylib                 0x91807a9c _dispatch_mgr_invoke + 215
2   libSystem.B.dylib                 0x91806f59 _dispatch_queue_invoke + 163
3   libSystem.B.dylib                 0x91806cfe _dispatch_worker_thread2 + 240
4   libSystem.B.dylib                 0x91806781 _pthread_wqthread + 390
5   libSystem.B.dylib                 0x918065c6 start_wqthread + 30

 

Thread 2:
0   libSystem.B.dylib                 0x917e0c0e mach_wait_until + 10
1   libSystem.B.dylib                 0x91868429 nanosleep + 345
2   com.adobe.ExtensionManager        0x00141c7b ScObjects::Thread::sleep(unsigned int) + 143
3   com.adobe.ExtensionManager        0x00141cdb ScObjects::Thread::wait(unsigned int) + 23
4   com.adobe.ExtensionManager        0x001388a4 ScObjects::BridgeTalkThread::run() + 332
5   com.adobe.ExtensionManager        0x001421e5 ScObjects::Thread::go(void*) + 315
6   libSystem.B.dylib                 0x9180e259 _pthread_start + 345
7   libSystem.B.dylib                 0x9180e0de thread_start + 34

 

Thread 3:
0   libSystem.B.dylib                 0x917e0afa mach_msg_trap + 10
1   libSystem.B.dylib                 0x917e1267 mach_msg + 68
2   com.adobe.adobeswfl               0x177be18f ExternalPlayer_Initialize + 465535
3   libSystem.B.dylib                 0x9180e259 _pthread_start + 345
4   libSystem.B.dylib                 0x9180e0de thread_start + 34

 

Thread 4:
0   libSystem.B.dylib                 0x917e0b42 semaphore_wait_signal_trap + 10
1   libSystem.B.dylib                 0x9180e6f8 _pthread_cond_wait + 1089
2   libSystem.B.dylib                 0x9185705f pthread_cond_wait + 48
3   com.adobe.adobeswfl               0x1776bf54 ExternalPlayer_Initialize + 129092
4   com.adobe.adobeswfl               0x1753c34a 0x1752d000 + 62282
5   com.adobe.adobeswfl               0x1776bce7 ExternalPlayer_Initialize + 128471
6   com.adobe.adobeswfl               0x1776bd3f ExternalPlayer_Initialize + 128559
7   libSystem.B.dylib                 0x9180e259 _pthread_start + 345
8   libSystem.B.dylib                 0x9180e0de thread_start + 34

 

Thread 5:
0   libSystem.B.dylib                 0x917e0b42 semaphore_wait_signal_trap + 10
1   libSystem.B.dylib                 0x9180e6f8 _pthread_cond_wait + 1089
2   libSystem.B.dylib                 0x9185705f pthread_cond_wait + 48
3   com.adobe.adobeswfl               0x1776bf54 ExternalPlayer_Initialize + 129092
4   com.adobe.adobeswfl               0x1753c34a 0x1752d000 + 62282
5   com.adobe.adobeswfl               0x1776bce7 ExternalPlayer_Initialize + 128471
6   com.adobe.adobeswfl               0x1776bd3f ExternalPlayer_Initialize + 128559
7   libSystem.B.dylib                 0x9180e259 _pthread_start + 345
8   libSystem.B.dylib                 0x9180e0de thread_start + 34

 

Thread 6:
0   libSystem.B.dylib                 0x917e0b42 semaphore_wait_signal_trap + 10
1   libSystem.B.dylib                 0x9180e6f8 _pthread_cond_wait + 1089
2   libSystem.B.dylib                 0x9185705f pthread_cond_wait + 48
3   com.adobe.adobeswfl               0x1776bf54 ExternalPlayer_Initialize + 129092
4   com.adobe.adobeswfl               0x1753c34a 0x1752d000 + 62282
5   com.adobe.adobeswfl               0x1776bce7 ExternalPlayer_Initialize + 128471
6   com.adobe.adobeswfl               0x1776bd3f ExternalPlayer_Initialize + 128559
7   libSystem.B.dylib                 0x9180e259 _pthread_start + 345
8   libSystem.B.dylib                 0x9180e0de thread_start + 34

 

Thread 7:
0   libSystem.B.dylib                 0x917e0b42 semaphore_wait_signal_trap + 10
1   libSystem.B.dylib                 0x9180e6f8 _pthread_cond_wait + 1089
2   libSystem.B.dylib                 0x9185705f pthread_cond_wait + 48
3   com.adobe.adobeswfl               0x1776bf54 ExternalPlayer_Initialize + 129092
4   com.adobe.adobeswfl               0x1753c34a 0x1752d000 + 62282
5   com.adobe.adobeswfl               0x1776bce7 ExternalPlayer_Initialize + 128471
6   com.adobe.adobeswfl               0x1776bd3f ExternalPlayer_Initialize + 128559
7   libSystem.B.dylib                 0x9180e259 _pthread_start + 345
8   libSystem.B.dylib                 0x9180e0de thread_start + 34

 

Thread 8:
0   libSystem.B.dylib                 0x91806412 __workq_kernreturn + 10
1   libSystem.B.dylib                 0x918069a8 _pthread_wqthread + 941
2   libSystem.B.dylib                 0x918065c6 start_wqthread + 30

 

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000000  ebx: 0xbfffe06c  ecx: 0x02e1a0c0  edx: 0x00000000
  edi: 0xbfffe09c  esi: 0x02e1b30e  ebp: 0xbfffe0d8  esp: 0xbfffdf10
   ss: 0x0000001f  efl: 0x00010246  eip: 0x000da876   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
  cr2: 0x00000000

 

Binary Images:
    0x1000 -   0x1d1ff3 +com.adobe.ExtensionManager "5.0.0.334" (5.0.334) <CBF0F2F0-2CEC-DEA6-0B7E-F32EFE3AFB19> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager CS5
  0x2fd000 -   0x300fe7 +libwchar.dylib ??? (???) <DE7B4F71-F31A-46F7-B70D-A8A157B5EB6B> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/libwchar.dylib
  0x305000 -   0x4fffef +AdobeOwl ??? (???) <466BD72B-E2A5-447A-9384-B6DC9AD3AE0C> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
  0x57a000 -   0xa78fc3 +AdobeOwlCanvas ??? (???) <45219076-15E0-4A0D-9BC0-2FFED8EA7E46> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/Adobe OwlCanvas
  0xbc1000 -   0xc08fc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_cap s
  0xc15000 -   0xc19ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/A dobeCrashReporter
  0xc20000 -   0xc60ff7  com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutil s
  0xf20000 -   0xf67fc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/adobe_caps.framework/adobe_caps
  0xfa1000 -   0xfa2ffb +com.cooliris.safariplugin Cooliris Plugin (1.11) <439BB2F5-0ED4-2BB3-8AF3-1BDFF7D2A85F> /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/Coolir is
  0xfa6000 -   0xfa7fff +com.ecamm.pluginloader Ecamm Plugin Loader v1.0.5 (1.0.5) /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
0x45f6000 -  0x45f9fef  com.apple.LiveType.component 2.1.3 (2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x4700000 -  0x47b5fe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x153e0000 - 0x153e1ff7  com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x153fb000 - 0x15422fe7 +com.google.talk.camera 1.0.16.1405 (1.0.16.1405) <922E913C-C824-2664-F37E-30EB833BDD4C> /Users/billhdz/Library/QuickTime/Google Camera Adapter 0.component/Contents/MacOS/Google Camera Adapter 0
0x15438000 - 0x1545ffe7 +com.google.talk.camera 1.0.16.1405 (1.0.16.1405) <12EE7A98-9112-3923-90F8-68CE312C2A94> /Users/billhdz/Library/QuickTime/Google Camera Adapter 1.component/Contents/MacOS/Google Camera Adapter 1
0x15475000 - 0x154dafde  com.apple.LiveType.framework 2.1.3 (2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveT ype
0x154fa000 - 0x1556cfff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x1557a000 - 0x155c0fc3  com.apple.motion.component 1.0 (1.0) <77973A13-4E79-426F-853F-2318E52A2207> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x155c6000 - 0x155c902f  Motion ??? (???) <B5E862EE-E0FF-4F86-A789-98E3E601A18C> /Library/Frameworks/Motion.framework/Versions/A/Motion
0x157b0000 - 0x157b4ff7 +com.stclairsoft.DefaultFolderX.osax Default Folder X Addition version 1.0 (4.4.3) <835F8C3B-765D-2A9F-FE77-1A07E254A16C> /Users/billhdz/Library/ScriptingAdditions/Default Folder X Addition.osax/Contents/MacOS/Default Folder X Addition
0x157b9000 - 0x157dcfeb +com.stclairsoft.DefaultFolderX.CarbonPatcher kBundleVersion (kBundleVersion) <31B68F6B-6318-8E9F-A6A9-C92206F34ED5> /Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X.bundle/Contents/Resources/Carbon Patcher.bundle/Contents/MacOS/Carbon Patcher
0x1752d000 - 0x17d30fe2 +com.adobe.adobeswfl ??? (1.0.7) <53D59B93-133D-41B4-AE25-83532E5C0F6C> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/AdobeOwl.framework/Resources/AdobeSWFL.bu ndle/Contents/MacOS/AdobeSWFL
0x18499000 - 0x184baff3 +Cocoa Patcher ??? (???) <5BBFB538-9823-2C52-1DFE-77D9C64086D7> /Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X.bundle/Contents/Resources/Cocoa Patcher.bundle/Contents/MacOS/Cocoa Patcher
0x18505000 - 0x1850fffd +com.linguisoft.Grammarian32 2.0 (2.0) <BE44FC4A-F971-7F27-7DBC-E11CE97A4A8A> /Users/billhdz/Library/Components/Grammarian32.component/Contents/Mac OS/Grammarian32
0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x90003000 - 0x90003ff7  com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/A pplicationServices
0x90329000 - 0x903c1fe7  edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x903f8000 - 0x903f8ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/vecLib
0x903f9000 - 0x9048bfe7  com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/PrintCore.framework/Versions/A/PrintCore
0x9048c000 - 0x90544feb  libFontParser.dylib ??? (???) <D57D3834-9395-FD58-092A-49B3708E8C89> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x90545000 - 0x90592feb  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A /PasswordServer
0x9059f000 - 0x9059fff7  com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x90629000 - 0x906abffb  SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/Se curityFoundation
0x906ac000 - 0x906d4ff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <315D97C2-4E1F-A95F-A759-4A3FA5639E75> /usr/lib/libxslt.1.dylib
0x90b91000 - 0x90bdafe7  libTIFF.dylib ??? (???) <579DC328-567D-A74C-4BCE-1D1C729E3F6D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x90bdb000 - 0x90c1bff3  com.apple.securityinterface 4.0.1 (40418) <26D84A83-F5B9-93CF-71BB-0712698181EE> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/Sec urityInterface
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0x90c46000 - 0x90cfffe7  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x90d00000 - 0x90e82fe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x90e83000 - 0x90e8aff7  com.apple.agl 3.0.12 (AGL-3.0.12) <6877F0D8-0DCF-CB98-5304-913667FF50FA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x90e8b000 - 0x90ecdff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/libvDSP.dylib
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0x91175000 - 0x912f0fe7  com.apple.CoreFoundation 6.6.5 (550.43) <10B8470A-88B7-FC74-1C2F-E5CBD966C051> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFo undation
0x912f1000 - 0x912fbffb  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Spe echRecognition.framework/Versions/A/SpeechRecognition
0x912fc000 - 0x912fcff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x913d2000 - 0x913f4fef  com.apple.DirectoryService.Framework 3.6 (621.11) <CA979EAC-9537-43B6-CD69-C144ACB75E09> /System/Library/Frameworks/DirectoryService.framework/Versions/A/Dire ctoryService
0x91479000 - 0x9147aff7  com.apple.TrustEvaluationAgent 1.1 (1) <6C04C4C5-667E-2EBE-EB96-5B67BD4B2185> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Vers ions/A/TrustEvaluationAgent
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0x9147f000 - 0x914eeff7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <2FC2178F-FEF9-6E3F-3289-A6307B1A154C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/libvMisc.dylib
0x914f1000 - 0x91524fff  libTrueTypeScaler.dylib ??? (???) <0F04DAC3-829A-FA1B-E9D0-1E9505713C5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x9152b000 - 0x91668fe7  com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <2D31CC6F-32CC-72FF-34EC-AB40CEE496A7> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToo lbox
0x91748000 - 0x9178eff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x917ca000 - 0x917dffff  com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ima geCapture.framework/Versions/A/ImageCapture
0x917e0000 - 0x91987ff7  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x91988000 - 0x91a35fe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x91a36000 - 0x91b5cfe7  com.apple.WebKit 6534 (6534.50) <219E2787-ED6D-5358-6659-35A9D62955F9> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x91b6b000 - 0x91b86ff7  libPng.dylib ??? (???) <25DF2360-BFD3-0165-51AC-0BDAF7899DEC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91cca000 - 0x91ccdfe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x91cce000 - 0x91d38fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x91d39000 - 0x91d9dffb  com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTM LRendering.framework/Versions/A/HTMLRendering
0x91d9e000 - 0x92109ff7  com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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0x94126000 - 0x94129ff7  libCoreVMClient.dylib ??? (???) <F58BDFC1-7408-53C8-0B08-48BA2F25CA43> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libC oreVMClient.dylib
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0x971cb000 - 0x971d9fe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x9733d000 - 0x973d8fe7  com.apple.ApplicationServices.ATS 275.16 (???) <873C8B8A-B563-50F7-7628-524EE9E8DF0F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ATS.framework/Versions/A/ATS
0x973d9000 - 0x974dafe7  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib
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0x988a7000 - 0x988e2feb  libFontRegistry.dylib ??? (???) <AD45365E-A3EA-62B8-A288-1E13DBA22B1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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0x98a8e000 - 0x98edffef  com.apple.RawCamera.bundle 3.7.1 (570) <AF94D180-5E0F-10DF-0CB2-FD8EDB110FA2> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamer a
0x98fbf000 - 0x98fd7ff7  com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Framewo rks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x99003000 - 0x99024fe7  com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9905f000 - 0x9937fff3  com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/CarbonCore.framework/Versions/A/CarbonCore
0x99380000 - 0x99400feb  com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/SearchKit.framework/Versions/A/SearchKit
0x994b8000 - 0x9967afeb  com.apple.ImageIO.framework 3.0.4 (3.0.4) <027F55DF-7E4E-2310-1536-3F470CB8847B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/ImageIO
0x99aaa000 - 0x99ab0fe7  com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Fr ameworks/CommerceCore.framework/Versions/A/CommerceCore
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0x99b44000 - 0x99b6eff7  com.apple.shortcut 1.1 (1.1) <B0514FA9-7CAE-AD94-93CA-7B2A2C5F7B8A> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Short cut
0x99bdd000 - 0x99be4ff3  com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Pri nt.framework/Versions/A/Print
0x99be5000 - 0x99be9ff7  IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x99bea000 - 0x99bfaff7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x9a3fd000 - 0x9a40aff7  com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9a40b000 - 0x9aa86ff7  com.apple.CoreAUC 6.11.03 (6.11.03) <42B31B0F-18F9-29D2-A67C-7B81A47F6D67> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAU C
0x9ab03000 - 0x9ab17fe7  libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

 

Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 10 GB, SMC 1.25f4
Graphics: NVIDIA GeForce 8800 GT, NVIDIA GeForce 8800 GT, PCIe, 512 MB
Memory Module: global_name
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: NVIDIA GeForce 8800 GT, sppci_displaycontroller, Slot-1
Serial ATA Device: WDC WD3200AAJS-41VWA1, 298.09 GB
Serial ATA Device: ST31000340AS, 931.51 GB
Serial ATA Device: ST31500341AS, 1.36 TB
Parallel ATA Device: PIONEER DVD-RW  DVR-112D
USB Device: Logitech Camera, 0x046d  (Logitech Inc.), 0x09a6, 0xfd400000 / 4
USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfd200000 / 3
USB Device: PTK-640, 0x056a  (WACOM Co., Ltd.), 0x00b9, 0xfd240000 / 6
USB Device: Composite Device, 0x0971  (GretagMacbeth AG), 0x2005, 0xfd210000 / 5
USB Device: Desktop, 0x0bc2  (Seagate LLC), 0x3300, 0xfd100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8206, 0x5d200000 / 2
USB Device: Hub, 0x0451  (Texas Instruments), 0x2046, 0x3d100000 / 2
USB Device: Hub, 0x05ac  (Apple Inc.), 0x1006, 0x3d130000 / 3
USB Device: Microsoft Wireless Optical Mouse® 1.00, 0x045e  (Microsoft Corporation), 0x00e1, 0x3d133000 / 5
USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0x3d132000 / 4
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: unknown_device, Unknown
FireWire Device: HDD USB 2.0/1394A, Iomega, Up to 400 Mb/sec

 
Replies
  • Currently Being Moderated
    Aug 10, 2011 2:12 AM   in reply to billhdz

    Please delete /Users/<UserName>/Library/Preferences/Adobe/Extension Manager CS5/exman_uiPreferences.xml then retry.

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 11, 2011 11:23 PM   in reply to billhdz

    You don't have to put exman_uiPreferences.xml file back, it will be re-created automatically.
    Do you login as administrator? Does your account have write privilege to “/Users/<YourUserName>/Library/Application Support/Adobe/Extension Manager CS5”?
    You can create a file named “ExManLog.YES” (please uncheck "Hide extension" option in info window to make sure this file name really ends with .YES.) in "/Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS", then startup Extension Manager. you will get log files in “/Users/<YourUserName>/Library/Application Support/Adobe/Extension Manager CS5”. Wait a while then upload these log files as attachment so we can troubleshoot. Don't paste their content directly, it's too long.

     
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    Aug 15, 2011 5:13 AM   in reply to billhdz

    When you create or reply a thread, there is a "Attach Files" area under the input area. A text box and a "browse" button can be found within it. You can click the "browse" button to select the files you want to upload.

     

    According to the log, something wrong occurred when loading "/Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/ExMan.swf" into main window. There is no further information can be used to determine why loading swf file failed. You can check whether this file has corrupted.

     
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    Aug 16, 2011 5:56 AM   in reply to billhdz

    ExMan.swf is different from ordinary swf file. If you open it with flash player, indeed it doesn't show anything, just as your screenshot. So it doesn't mean this file is corrupted. Maybe the other libraries caused ExMan.swf can not be loaded.

     
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    Aug 16, 2011 6:27 AM   in reply to billhdz

    From your crash report, it seems that you have installed some Safari plug-ins, such as Ecamm plug-in. I suspect it conflicts with Adobe SWFL library. Could you please remove them then try to restart Extension Manager?

     
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    Aug 17, 2011 11:37 AM   in reply to billhdz

    Any luck yet? I cannot open my CS5 EM either. Getting very frustrated.

     

    Log below:

     

    [DEBUG] Wed Aug 17 11:15:44 2011 (d:\extensionmanager_5.0_win\20100305.m.298\trelo\source\manager\win\ owlmain.cpp,941) -OWL environment initializd OK

    [DEBUG] Wed Aug 17 11:15:44 2011 (d:\extensionmanager_5.0_win\20100305.m.298\trelo\source\manager\win\ owlmain.cpp,944) -C:\Program Files (x86)\Adobe\Adobe Extension Manager CS5

    [DEBUG] Wed Aug 17 11:15:44 2011 (d:\extensionmanager_5.0_win\20100305.m.298\trelo\source\manager\win\ owlmain.cpp,986) -Create SWF window OK

    [DEBUG] Wed Aug 17 11:15:44 2011 (d:\extensionmanager_5.0_win\20100305.m.298\trelo\source\manager\win\ owlmain.cpp,1005) -C:\Program Files (x86)\Adobe\Adobe Extension Manager CS5\ExMan.swf

    [DEBUG] Wed Aug 17 11:15:44 2011 (d:\extensionmanager_5.0_win\20100305.m.298\trelo\source\manager\win\ owlmain.cpp,1018) -Load Flash OK

     

    - AJ

     
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    Aug 18, 2011 12:45 AM   in reply to billhdz

    I have sent a message to you. Please click "Your Stuff" at the upper part of this page, then click "Private Messages" to get it.

     
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    Aug 21, 2011 1:52 AM   in reply to billhdz

    Have you read my second private message?

     
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    Aug 23, 2011 11:38 PM   in reply to Carl Sun

    Hi Carl,

     

    i have the same problem to lauch to extension manager, here is my "ExtensionManager.log"

     

     

    [DEBUG] Wed Aug 24 14:33:29 2011 (/Volumes/Builds/ExtensionManager_5.5_Mac/20110228.m.163/Trelo/Source /Manager/Mac/main.mm,923) -SoString can be printed directly

    [DEBUG] Wed Aug 24 14:33:29 2011 (/Volumes/Builds/ExtensionManager_5.5_Mac/20110228.m.163/Trelo/Source /Manager/Mac/main.mm,925) -The Launch Options for exman-5.5 is:

    [DEBUG] Wed Aug 24 14:33:29 2011 (/Volumes/Builds/ExtensionManager_5.5_Mac/20110228.m.163/Trelo/Source /Manager/Mac/main.mm,927) -

    [DEBUG] Wed Aug 24 14:33:29 2011 (/Volumes/Builds/ExtensionManager_5.5_Mac/20110228.m.163/Trelo/Source /Manager/Mac/main.mm,947) -OWL initialize succeed

    [DEBUG] Wed Aug 24 14:33:29 2011 (/Volumes/Builds/ExtensionManager_5.5_Mac/20110228.m.163/Trelo/Source /Manager/Mac/main.mm,951) -the programe argc is 2

    [DEBUG] Wed Aug 24 14:33:29 2011 (/Volumes/Builds/ExtensionManager_5.5_Mac/20110228.m.163/Trelo/Source /Manager/Mac/main.mm,963) --psn_0_356439

    [ INFO] Wed Aug 24 14:33:29 2011 (/Volumes/Builds/ExtensionManager_5.5_Mac/20110228.m.163/Trelo/Source /Manager/Mac/../Control/StartupCmdLineParser.cpp,70) -StartCmdLineParser::m_CmdLine is:

    [ INFO] Wed Aug 24 14:33:29 2011 (/Volumes/Builds/ExtensionManager_5.5_Mac/20110228.m.163/Trelo/Source /Manager/Mac/../Control/StartupCmdLineParser.cpp,71) --psn_0_356439

    -CurrDir="/"

    [DEBUG] Wed Aug 24 14:33:29 2011 (/Volumes/Builds/ExtensionManager_5.5_Mac/20110228.m.163/Trelo/Source /Manager/Mac/main.mm,1068) -/Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/MacOS/ExMan.swf

     
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    Aug 24, 2011 6:03 AM   in reply to timoru

    According to the log, EM failed to load SWF file. But I don't know why it failed because no further information output. Perhaps flash runtime environment doesn't match the requirement of EM, or some other softwares interfere with the loading of SWF file. You can open the console before launching EM, maybe the console messages can provide some useful information.

     
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    Aug 30, 2011 9:37 AM   in reply to billhdz

    I am having the same problem. I use Fireworks exclusively for my day to day web development. This is how I make my living and not having it working is killing me.

     

    I found this workaround:

     

    Open the terminal application and then type:

     

    sudo "/Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager CS5"

     

    This gets EM to open and run.

     

    You can also use it to get your fireworks up and running again. (see below)

     

    sudo "/Applications/Adobe Fireworks CS5/Adobe Fireworks CS5.app/Contents/MacOS/Adobe Fireworks CS5"

     

     

    This is the only way I can get this working and is very frustrating to have to go about day to with this. I've checked all my permissions on any file folder that I could but nothing has worked. Tried uninstalling both EM and FW and re-installing.... still nothing. I also used Time machine to restore to a previous state. No-good.

     

    Help!!!

     

     

     
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    Sep 1, 2011 2:37 PM   in reply to billhdz
     
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    Sep 2, 2011 2:18 AM   in reply to billhdz

    blllhdz you were spot on "Delete the entire macromedia folder in the ~/Library/Preferences/ folder on you Mac." - you are a hero. I just renamed my macromedia prefs folder - running EM worked and reinstated a new macromedia prefs folder. Excellent.

     
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    Sep 2, 2011 2:47 AM   in reply to billhdz

    Thanks billhdz I tried your suggestion, but it still crashed on mine, it seems like there is no one solution to fit all scenarios, my fix is the only way I can get mine working, but the draw back to my fix is that I no longer have access to any extensions for dreamweaver, so I would have prefered if your fix had worked for me, oh well, hopefully someone from Adobe is working on a permanant fix for everyone.

     
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    Sep 21, 2011 9:21 AM   in reply to billhdz

    This is what was causing my problem:

     

    In the user/preferences/Macromedia/#Security/FlashPlayerTrust folder a flashfirebug.cfg file is created by the flashfirebug extension when the Firefox browser is opened.

     

    This file causes Adobe Fireworks and Adobe's Extension Manager to lock up when launched.

     

    Deleting this file fixes both the extension manager and fireworks launch problem.

     

    Removing the extension from Firefox and deleting the cfg file solved the problem for good.

     

    RELATED INFO: http://forums.adobe.com/message/3929927#3929927

     
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    Sep 22, 2011 3:51 AM   in reply to m2tno

    Thanks Mike for this information. It's very valuable for us. We always want to know which software conflicts with Extension Manager. This could be a starting point to solve this issue.

     
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