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Easy to use guide for moving project on to  RoboSource Control?

Sep 7, 2011 9:30 PM

We have an existing RH9 project and we want to make it accessible to multiple authors. Where can I find a simple step-by-step guide for using RoboSource Control to set up a multi-author environment? We have RH9 Server.


I have looked at the RoboSource Control help file and I find it rough going -- it seems to be targetted at network specialists rather than help authors.

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    Sep 7, 2011 11:57 PM   in reply to Alberti



    Take a look at the RoboHelp Developer Center.There are several walktrhoughs for integrating RoboHelp with version control systems. If you have problems with a specific source control center you can alsways post back. There's sure to be someone using the same source control as you.





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    Sep 8, 2011 1:10 PM   in reply to Willam van Weelden

    Hi, in addition to Willam's excellent suggestion, I thought I'd elaborate a little since this comes up quite often.

    If you are deploying RoboSource Control in a Windows 32-bit environment, I would direct you to this article first:


    Getting started with RoboSource Control 3

    This gives a pretty good step by step procedure for setting it up. But you may also want to take a look at alternatives that can be integrated into RoboHelp:



    RoboSource Control was inherited by Adobe from the old eHelp  Corporation  and has not been modified since. There are some known  issues when used on the increasingly popular Windows 7 64 bit  machines.  Therefore you would be advised to look at alternatives which Adobe has  helpfully documented (see below).


    It seems most new installations of Source Control for RoboHelp are turning to open source (free) applications like Subversion (with Tortoise SVN)

    You can read an Adobe article on this here:


    Another alternative is explained by Mark Whisler (a well-known Forum contributor here!) in his article:
    Integrating RoboHelp 9 projects with Perforce l


    RoboHelp can also be used with Team Foundation Server if that is something your company is already using. A good article explaining this can be found here: .html


    For the record, the RoboSource Control 3.1 (32 bit only) is still available and can be found here:

    RoboSource Control can be installed from your DVD or unzipped download.

    If you have TCS3, it will be found in \Add-ons\Adobe RoboHelp 9\RoboSource Control.

    If you have RoboHelp 9, it will be found in \RoboSource Control.


    Hope you will find these alternatives helpful.


    John Daigle
    Adobe Certified RoboHelp and Captivate Instructor
    Evergreen, Colorado

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  • Currently Being Moderated
    Sep 9, 2011 10:27 AM   in reply to John Daigle

    A new Windows 64-bit fix for RoboSource Control was announced today.


    If you are running RoboSource Control on 64-bit machines, you might face problems checking in files.


    1. Stop running instances of RoboSource Control and RoboHelp HTML.
    2. Stop the service RSO3 MiddleTier Service.    
      1. Click Start. From the Start menu, select Run.
      2. Type services.msc and press Enter.
      3. In the Services console, select RSO3 MiddleTier Service. Right-click and select Stop.
    3. Download this file and replace the RSO3MiddleTierService.exe file in the RoboSource installation folder.
    4. Start the service RSO3 MiddleTier Service.
      1. In the Services console, select RSO3 MiddleTier Service. Right-click and select Start.


    John Daigle
    Adobe Certified RoboHelp and Captivate Instructor
    Evergreen, Colorado


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