Skip navigation
This discussion is locked
Jonesy24H
Currently Being Moderated

Unable to Install Latest Flash Player - Failed to Initialize

Sep 8, 2011 5:07 AM

From what I have seen here and on Google there are serious issues with your latest version.

 

Most of them prior to 10,3.xxxxxxxxxx (the latest) installed flawlessly, but the latest one will not.

 

I am running Win XP Pro and have tried everything including uninstalling the earlier working version.  This failed and I had to do a short term system restore to regain at least a version which will show You Tube videos.

 

I am however getting tired of all these notices about my Flash Player being out of date.

 

Adobe should not launch a product out which will not even install.

 

Hundreds yea Thousands of us are having the same issue.

 

Just Google "failed to initialize" and see the hits.

 

Well outside this forum.

 

PLEASE give us step by step marching orders to fix this.

 

Or upgrade the version.  I can't even quote the version number becasue it disappeared from my Download folder after the last failed attempt.

 

Thanks

 
Replies
  • Chris Campbell
    9,455 posts
    May 4, 2010
    Currently Being Moderated
    Sep 9, 2011 2:34 PM   in reply to Jonesy24H

    Could you try downloading and installing the installers located in this FAQ post?

     

    Where can I find direct downloads of Flash Player for Windows or Macintosh?

     

    Thanks,

    Chris

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 10, 2011 6:13 PM   in reply to Jonesy24H

    Hi, I have a problem too, I don't know what failed to initialize means exactly.  When I try to install the programe freezes,

    in task manager I can see the process that seems to replicate itself  indefinitely install_reader10_en_air_gtbd_aih_1_1_1_1_ ........  exe

    and I can't delete it, I need to restart the computer.

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 10, 2011 6:19 PM   in reply to Leventfou

    I'm sorry, what I show it the task manager is for Reader but I have the same problem for Flash.

     

    What I did, I de installed Reader to see it that could help the Flash installation but it did not.  Then I realized that I could'nt install Reader 10, so I tried to installed Reader 9 and it works, I de-installed it and installed Reader 10 with succes. I tried installing Flash and it stills fails.

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 10, 2011 6:44 PM   in reply to Chris Campbell

    Chris,  using this link I was able to install it !

     
    |
    Mark as:
  • Currently Being Moderated
    Sep 11, 2011 7:07 AM   in reply to Jonesy24H
    function(){return A.apply(null,[this].concat($A(arguments)))}

    Jonesy24H wrote:

     

    Don't know what's going on here or where Chris located the two links in that FAQ

     

    The direct download links are originally published here http://www.adobe.com/shockwave/download/alternates/

     
    |
    Mark as:
  • Currently Being Moderated
    Oct 5, 2011 2:04 AM   in reply to Jonesy24H

    I experienced the same problem, it is a bug of the installer itself, regardless you're trying to install Flash or Reader (I am posting this also as a reply to the other question of yours concerning Reader). In my case, it triggers when the user environment variable TMP starts with the disk selector in lower case (it was 'c:\temp' for me). A working workaround was to change it to 'C:\temp'. Just to add - with precisely the same value for TMP in Windows XP SP3, the bug doesn't appear.

     

    I filed the bug, so they can correct it soon as the problem is quite pinpointed. Let's see if the Company is worth something ... I am a bit angry on them as they have such bugs in the sole way of installing all their free stuff (which they managed to have sort of monopoly of and we users have to use it liking it or not), sorry!

     

    To chris.campbell: the links are to Flash 10, the current version is 11 ... as it seems to me, full installers are no longer available for the recent versions of Adobe free software. I recommended them to offer them again after seeing this bug though ;-)

     
    |
    Mark as:
  • Currently Being Moderated
    Oct 5, 2011 2:11 AM   in reply to Jonesy24H

    Sorry, my mistake: the question about Adobe Reader is not by you, but Leventfou ...

     
    |
    Mark as:
  • Currently Being Moderated
    Oct 5, 2011 2:38 AM   in reply to Jonesy24H

    Last update (new here ;-):

     

    1. I hope I actually didn't confuse Leventfou's case with yours completely ... sorry. So, my problem was that after running the installer, about a dozen of seconds it tried to do something silently, deleted itself in the course, and finally quit with no message at all. I experienced the same behavior for both the installers for Flash and Reader (they appear to be only slight modifications of the same program) and noticed leftover files install_reader10_en_air_gtbd_aih_1_1_1_1_ ........exe (or 'flashplayer11x32' instead of 'reader10', respectively) in the temporary folder, actually just copies of the original installer. This led me to the cause (at least in my case) as I knew I redirected all the temporary folders from within the depths of user profile and Windows installation folder out to a common directory 'c:\temp' precisely by editing TMP and TEMP variables (both user and system ones).

     

    As I see it - the installer would start by moving itself to a standard temp folder (it uses user TMP to get it) and then run. However, most probably they have a bug in their code regarding file and path names and the moving phase fails when the temp folder path/name is of particular form.

     

    2. the bug is at https://bugbase.adobe.com/index.cfm?event=bug&id=2993268

     
    |
    Mark as:
  • Currently Being Moderated
    Oct 5, 2011 10:15 PM   in reply to AAAndreWWW

    You can download offline installers from the links in...

     

     

    P.S. moving this topic to the Installation section of the forum.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 27, 2012 8:58 PM   in reply to Jonesy24H

    I'm having problems with this upgrade as well. Everything was fine until the upgrade a few days ago and then Poof - no Flash.

     

    The new download is getting all the way to the end of the installation - and then it tells me "it failed" to install - the end.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 27, 2012 9:32 PM   in reply to bcr8tive2

    bcr8tive2: you need to provide more information:

    • what is your operating system, version & edition?
    • what is your web browser?
    • what is the name of the installer you downloaded?
     
    |
    Mark as:
  • Currently Being Moderated
    Mar 27, 2012 9:46 PM   in reply to Pat Willener

    I read someone say that the executable mysteriously deleted itself and I

    also experienced that.

     

    Windows 7 up to date - using Firefox - I didn't memorize the name of the

    installer - just the one that is on Adobe's site when it prompted me to

    upgrade.

     

    I've now run the uninstaller and removed it completely,

     

    When the issue began 2 days ago, every time I tried to view a video on

    Youtube it crashed.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 28, 2012 6:30 AM   in reply to bcr8tive2

    bcr8tive2 wrote:

     

    I read someone say that the executable mysteriously deleted itself and I

    also experienced that.

    It actually moves itself to the Windows temp folder, deletes itself from wherever you ran it, and then deletes itself from the temp folder when it's done -- even when it fails to install.  It's very bad behavior regardless.  With the installer problems yesterday, I made about 20 copies so I wouldn't have to keep downloading it again when it failed.

     
    |
    Mark as:
  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Mar 28, 2012 8:15 AM   in reply to Quatrix0

    Quatrix0 wrote:

     

    bcr8tive2 wrote:

     

    I read someone say that the executable mysteriously deleted itself and I

    also experienced that.

    It actually moves itself to the Windows temp folder, deletes itself from wherever you ran it, and then deletes itself from the temp folder when it's done -- even when it fails to install.  It's very bad behavior regardless.  With the installer problems yesterday, I made about 20 copies so I wouldn't have to keep downloading it again when it failed.

     

    The reason it deletes itself is because it's a helper file, not the main installer. Your system downloads the latter after you run the helper.

     

    If you want to retain the full installer locally, download that instead. Here's the link: Download Flash Player full installer

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 28, 2012 8:56 AM   in reply to Xircal

    The fact remains that once it deletes itself (even when the installation fails), the installer is gone and has to be downloaded again.

     
    |
    Mark as:
  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Mar 28, 2012 9:20 AM   in reply to Quatrix0

    Quatrix0 wrote:

     

    The fact remains that once it deletes itself (even when the installation fails), the installer is gone and has to be downloaded again.

     

    Respectfully, you're missing the point. When you download the helper file to your own machine, the size of the file is 780KB. The full installer is currently 3.94MB. I've attached a screenshot for you to show the difference between the two. The naming convention also differs.

     

    Since the helper file only initiates a download of the full installer, it's no longer needed and therefore it deletes itself. The full installer doesn't do that and will remain on your machine after the installation completes. 

     

    helper+full_installer.png

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 28, 2012 9:31 AM   in reply to Xircal

    I already checked thoroughly before I posted yesterday, and it deleted itself (including the full installer) from both my download folder AND the Windows temp folder.  The full installer did NOT remain anywhere on my computer.

     
    |
    Mark as:
  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Mar 28, 2012 9:43 AM   in reply to Quatrix0

    Quatrix0 wrote:

     

    I already checked thoroughly before I posted yesterday, and it deleted itself (including the full installer) from both my download folder AND the Windows temp folder.  The full installer did NOT remain anywhere on my computer.

     

    The only circumstances in which that could occur is if you're getting the same "failed to initialize" error. In that particular case, what's happening is that your antivirus is flagging both installers as infected and is subsequently quarantining the files. If that's happening (check your AV logs), then it's because you DAT files aren't up to date. If you think they are OK, then contact your AV vendor for advice because once a security app quaranties a file in this way, every download with the same signature will be treated as infected and quarantined also.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 28, 2012 9:10 PM   in reply to Quatrix0

    Quatrix0 wrote:

     

    I already checked thoroughly before I posted yesterday, and it deleted itself (including the full installer) from both my download folder AND the Windows temp folder.  The full installer did NOT remain anywhere on my computer.

    I have never seen this happening; if you saved the full installer(s) to disk, e.g. the Downloads folder, then it will remain there until you delete it.

     

    If that is not the case on your system, then something else (malware, antivirus) removes the file.

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 25, 2012 9:34 AM   in reply to Jonesy24H

    Ok today I tried to install a new version of flash and got the failed to initalize error. I use Windows XP and seriously this is pissing me off.

     

    why do you put out a product that is buggy? One of the sites I frequent is heavy flash dependent and now I cant even see anything on that site except their "you need to update flash". Tis annoying.

     
    |
    Mark as:
  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Apr 25, 2012 11:47 AM   in reply to Archsgurl

    Archsgurl wrote:

     

    Ok today I tried to install a new version of flash and got the failed to initalize error. I use Windows XP and seriously this is pissing me off.

     

    why do you put out a product that is buggy? One of the sites I frequent is heavy flash dependent and now I cant even see anything on that site except their "you need to update flash". Tis annoying.

     

    Read post here: http://forums.adobe.com/message/4297585#4297585#4297585

     

    Message was edited by: Xircal

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 25, 2012 1:12 PM   in reply to Chris Campbell

    i have the same problem like Jonesy24H what can i do help me

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 25, 2012 7:37 PM   in reply to _anele_

    Have you tried the solution that I posted on March 28 in this topic?

     
    |
    Mark as:
  • Currently Being Moderated
    May 22, 2012 9:05 PM   in reply to Chris Campbell

    I'm sorry... Adobe, could you please explain why the place to which you direct everyone to update the program HAS BEEN BUSTED... FOR MONTHS???

     

    Is it really not possible for you to fix this?

     

    Thank you.

     
    |
    Mark as:
  • Currently Being Moderated
    May 22, 2012 9:02 PM   in reply to Jonesy24H

    because i tried to download the latest version it is not loading a now i cant even use anything that requires adobe flash player!! how do i fix this cause it is really pissing me off!!!

     
    |
    Mark as:
  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    May 22, 2012 11:05 PM   in reply to dmulliganx

    dmulliganx wrote:

     

    I'm sorry... Adobe, could you please explain why the place to which you direct everyone to update the program HAS BEEN BUSTED... FOR MONTHS???

     

    Is it really not possible for you to fix this?

     

    Thank you.

     

    When you check a link on a forum. you need to look at the date it was posted. The original download links in this particular thread refer to the download link to the Flash player which was available at that particular time.

     

    We're now one year on from that date and the download links has changed.

     

    If you want to run the web installer go to http://get.adobe.com/flashplayer/

     

    If you want to run the full installers, go here instead: http://www.adobe.com/products/flashplayer/distribution3.html

     

    If you decide to run the full installers, be sure to uninstall the current installation first. You can download the uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows. html

     

    With regard to the "Failed to initialize" error, there can be any number of reasons why that appears and here are some of them.

     

    • Trying to install Flash with a non-administrative account. Solution: login with an administrative account.
    • Flagged by antivirus as 'Infected' and quarantined. Every subsequent attempt will be treated the same way. Solution: Add Flash player installation file to the AV's whitelist.
    • Blocked by firewall. Firewalls also function to protect system integrity. Solution: view the firewall's Event Log first. If found to be blocking Flash, add to the "Trusted Application" list.

     

    If you see a "Failed to initialize" error in Windows at least, the first place to check is Event Viewer. See this Microsoft article on how to use it: http://support.microsoft.com/kb/308427

     
    |
    Mark as:
  • Currently Being Moderated
    May 23, 2012 8:38 PM   in reply to dmulliganx

    This topic is one year old, and any new posts to this topic have no relevance to the original post (regarding Flash Player 10).

     

    This topic is now closed.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points