Trouble reporting Quiz Results to acrobat.com.

[fn632489]

I am trying to configure my Captivate 5.5 quizes to report to acrobat.com. When the user completes the quiz and clicks Post Results, he is prompted to log into his acrobat.com account.  Even though he uses valid account credentials, he still gets an error that reads 'Acrobat.com Login Error'.  There is a link on the window to Create an Adobe ID, but that doesn't work either.

I have done the following:

Installed Adobe Air

Installed Adobe Quiz Analyzer

Setup an Acrobat.com account – teacher

Configured that account on the Quiz preferences page and successfully ran the configure option.

Setup an Acrobat.com account – student

Published the quiz to .swf, flash 9 (then again to flash 10).

User goes through quiz successfully until the Post Results.

I have scoured web pages for 6 hours looking for the answer. PLEASE HELP.

Thanks.

Fred Norelli

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[tosujoy]

I am also facing the same problem.

After completing the quiz, clicking post result. Then in the Post Results window, the Create Adobe ID link don't work and even after entering correct Adobe ID and password there is an error that reads 'Acrobat.com Login Error.'

[leshanley]

I have this problem also..publishing to media (.exe) works.

[Guest]

I too experienced this problem.  The problem was fixed by adding the folder the captivate file is published to into the trusted section of the "Flash Player Global Security Settings".  If you Google that phrase it will give you a link to the settings.