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Photoshop Windows (read only)

markerline

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Photoshop CS5 x64 error (graphics?)

Sep 19, 2011 7:53 AM

Tags: #photoshop #error #x64 #nvidia #64-bit #windows #vista #ultimate #graphics #card

I haven't spent the time to search for other topics related to this yet because I am on a tight deadline and wanted to start using Photoshop right away for my project.

It's Photoshop CS5 64-bit on Windows Vista 64-bit Ultimate. I am wondering if anyone else has come across the same error? (If there's already a thread about it please feel free to point me to it). Thanks in advance. (I have an nVidia graphics card, don't know how much memory is on that card though. It's a Quadro type.)

-markerline

1649 Views 4 Replies Latest reply: markerline, Sep 19, 2011 10:49 AM

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1. Mylenium,

Sep 19, 2011 8:02 AM in reply to markerline

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You could just look it up in your NVidia control panel? Anyway, the usual: update your driver, configure it accordingly.

Mylenium

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2. markerline,

Sep 19, 2011 8:35 AM in reply to Mylenium

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Hi Mylenium..
I did in fact recently update my driver but I guess when you say configure you mean using the nVidia control panel and I can't seem to make heads or tails of that dialog. It lists all of my programs and a bunch of optional attributes that you can set but I just have it set to the control panel's default settings which I think should be good enough for a 2D-sometimes-3D application such as PS Extended. Do you know of a specific setting that would cause this error in the control panel? Or is there a link I should look for with nVidia's website?

Thanks.
-markerline

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3. Chris Cox,

Sep 19, 2011 10:44 AM in reply to markerline

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It's most likely not a setting, but a bug in the driver. That error comes up when the driver returns an error (and shouldn't have).

Contact NVidia for updated drivers, or let them know about the problem so they can fix the driver software.

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4. markerline,

Sep 19, 2011 10:49 AM in reply to Chris Cox

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Thanks Chris, I will contact nVidia Support to see what they have to offer. I am surprised though because it was not that long ago (maybe two months at the most) that I updated my driver(s). Hopefully I can attach the same image to my correspondence with them so they see an actual dialog box from the interface.

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