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Hi there
By chance are you using Windows 7 64 bit? If so, that's likely why.
My guess is that the demo will work dandy if you click View Result after compiling, but double-clicking the CHM afterward from Windows Explorer will fail.
The issue is that there isn't a Flash Player/Plug In for IE on 64 bit systems. And when you double-click a CHM file on a 64 bit system, you are launching the 64 bit version of HH.EXE.
Cheers... Rick
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Hello again
SWF inside CHM should work just fine. The thing is, the CHM uses elements of IE as the display mechanism. And when a CHM launches in 64 bit mode it also uses the 64 bit version of IE. That's why I asked about the version of Windows. I have the same issue with my own CHM files.
Cheers... Rick
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Hi Jeff
Well, assuming the issue is the one of 64 bit, sure.
But like so many other posts we see, this is but one issue of an array of possibilites.
Cheers... Rick
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Jack DeLand wrote:
Any workarounds at all?
You mean besides stating that folks only use the CHM on 32 bit systems or offering instructions on how to launch the 32 bit help viewer?
I do suppose you could use the Shortcut control to open an instance of Internet Explorer with the Captivate page. But that would require ensuring the Captivate SWF and associated files (HTML, JS) were shipped and installed to the same folder as the CHM file. And depending on how your CHM was launched, you might need to script the path to the file because of the CHM pathing bug you see when a CHM is launched by an application.
Cheers... Rick
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Perish the thought!
As old as the venerable CHM files are, they still hold lots of value and offer things no other format does.
- They are playable on pretty much any Windows operating system in existence with no additional software installed
- You can use them to open applications on the PC
- You can store other content inside them
- They are instantly familiar to folks
I'd hate to see the CHM format suddenly die, nor do I believe that their death is imminent.
Cheers... Rick
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