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Captivate Demo Does Not Appear

Oct 6, 2011 9:59 AM

I'm using TCS 3.5, have a machine with 8 GB RAM, large hard drive, fast processor.  I am using Captivate to record in Demonstration mode at 1024 x 768.  I am outputting to swf.

 

I have followed the RoboHelp instructions to the letter, but still get this problem: the Captivate demo does not show in my CHM, except when you click the View Result button after compiling. It also shows up in the topic preview ("View Selected Item").

 

It does not show up when you double click the CHM file in a folder.  What shows is an outline of where the demo should be, with a red X in a little box at the upper left corner.

 

It does show up in WebHelp.  The code in the CHM looks okay to me:

 

<body>

<p><object id="object1" data="captivate_demo.swf" type="application/x-shockwave-flash"

             style="border: none;" width="1445" height="950">

<param name="movie" value="captivate_demo.swf">

<param name="quality" value="high">

</object></p>

</body>

 

I have the latest Flash update (as of 10 minutes ago) running.

 

Ideas?

 
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