Adobe Community: Control-click/Command-click Mac does not work for links

Currently Being Moderated

1. Mark Rausch,

Oct 5, 2011 10:57 AM in reply to jodmcc49

Report

It looks like our links are a little flaky right now. I'll pass this along to our QE team. If you could post the specific URL(s) you're testing that would be helpful.

Thanks,

Mark

|

Mark as:

Currently Being Moderated

2. jodmcc49,

Oct 5, 2011 11:34 AM in reply to Mark Rausch

Report

Thanks Mark,

Here's the link:

http://www.renegadescookingteam.com/2011_site/sponsors.html

jodmcc49

|

Mark as:

Currently Being Moderated

3. Mark Rausch,

Oct 7, 2011 10:14 AM in reply to jodmcc49

Report

Hi,

We pushed out a new version of BrowserLab yesterday with some fixes that should help alleviate the issue some, but it's not entirely fixed. We identified another issue that's going to be much trickier to fix. It happens under certain conditions when requests for screenshots are made for multiple browsers at the same time.

If you are still running into this issue after our update yesterday and it's stopping you from testing what you want, you should be able to avoid it if you modify your browser set to only include the one browser you want to test. After results for that browser have completed you should be able to request other browsers one-by-one by selecting them from the browser menu. I understand this isn't the optimal workflow and we're working to fix the actual underlying issue.

Hope this helps,

Mark

|

Mark as:

Currently Being Moderated

4. jodmcc49,

Oct 7, 2011 4:12 PM in reply to Mark Rausch

Report

Hi Mark,

Thanks for letting me know about the update. Unfortunately, even loading only 1 browser, I'm still not able to Control-click or Command-click an image map to check how the new window displays when opened from the page.

jodmcc49

|

Mark as:

Currently Being Moderated

5. CrisBCT,

Oct 11, 2011 6:48 AM in reply to jodmcc49

Report

I have exactly the same issue. Links mostly work in IE9. They don't in IE7, IE8. So I didn't bother to retest in IE6. I'm using Snow Leopard 0.6.8 and Firefox.

|

Mark as:

Currently Being Moderated

6. Mark Rausch,

Oct 11, 2011 11:19 AM in reply to jodmcc49

Report

Sorry to all for the delayed response, I was out yesterday.

Chris, we're looking into the issue you've reported, but the issue jodmcc49 is describing here is different.

jodmcc49, apologies. We were having issues with HTML links and so without looking closely at your page Iassumed your issue was due to that. Looking again I can see that they aren't actual links, but call a javascript function that open a new window with the given link.

BrowserLab works by taking screen captures of your page in the selected browsers and downloading those images to your machine. Along with the images we capture the relevant DOM information from the page on our servers and bring that down to the client as well, which is how we're able to make the static screen captures have links that work. We currently don't support doing that same type of thing with javascript code, and frankly I doubt we will for the forseeable future. However, I'll go ahead and pass this on to our product manager as a feature request.

Mark

|

Mark as:

BrowserLab (read-only)

Control-click/Command-click Mac does not work for links

Oct 4, 2011 6:14 AM

More Like This

Bookmarked By (0)

Answers + Points = Status