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Some device fonts not appearing under 11.0.1.152

Explorer ,
Oct 06, 2011 Oct 06, 2011

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Mac OSX 10.7.1 (Lion)

Safari 5.1

Firefox 6.0.2

I have several swfs published for FP 10 & 10.1 which have been working fine under FP 10.3.182.10 in both Safari and Firefox.

The swfs have code that displays a device font ("_sans") for certain languages, such as Greek, Russian etc. After upgrading to 11.0.1.152 some of the device font text is not appearing. I say some as it stills appears correctly in some places but not everywhere.

I have re-installed 10.3.182.10 and it works perfectly again in both browsers.

In case this problem was related just to the browser plug in I also installed the standalone player for 11.0.1.152 (Flash Player Debugger) and ran the swf from my desktop by double clicking it. Once again the fonts stopped displaying correctly.

If I run Test Movie from within Flash Professional, the text appears correctly as I have installed 10.3.182.10 as the version under "Players" in the Flash Professional installation folder.

Can anybody shed any light on what is going on here?

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Guest
Oct 10, 2011 Oct 10, 2011

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Did you mean the character is not diaplayed at all or the character is not displayed with expected font?

Would you mind send me the screenshot of the problem and simple source code that can help reproducing it?

Thanks!

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Explorer ,
Oct 11, 2011 Oct 11, 2011

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As this project is commercially sensitive I cannot show a screenshot.

However I will try and reproduce what is happening by creating a new FLA.

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Adobe Employee ,
Oct 12, 2011 Oct 12, 2011

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@yachts99 - please let us know if you have the same fla.

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New Here ,
Oct 13, 2011 Oct 13, 2011

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www.jaftech.com  is the company website with the issue.

There is a banner at the top of the main text area. It's the only small flash piece I have added to the website. The banner is 2 layers only lol.

Also, here is a screenshot of the current problem I see on my end. In IE only.

Screenshot.JPG

This is Firefox with same flash version. Working as intended.

Screenshot1.JPG

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Advisor ,
Oct 13, 2011 Oct 13, 2011

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Strange, not doing that on my computer with I.E.9, update 2.

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New Here ,
Oct 13, 2011 Oct 13, 2011

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Heres another screenshot to show my version. Maybe something is off on my end. I hope this is the case!

Screenshot2.JPG

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Adobe Employee ,
Oct 13, 2011 Oct 13, 2011

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I can't reproduce the problem from my end. I used both IE8 and IE9. Not sure why you are only seeing this on your machine.. Let's see if we can narrow this problem.

What is your machine configuration?

OS version:

IE version: (if you're on a 64bit Windows, are you using the 64bit version of IE or 32bit?)

Looking at your Settings Manager, it looks like your Firefox has Flash Player 10.3, if you update to Flash Player 11 for FireFox plugin, will that browser also see the same issue as IE?

View the source of jaftech.com, looks the the SWF is embeded with wmode=transparent, if you change to wmode=window, will that fix the problem on IE?

What of text are you using? The classic TextField or the new TLF text? Do you use embed any fonts? Any masking involve? Feel free to email privately if you like.

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New Here ,
Oct 14, 2011 Oct 14, 2011

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The text didnt seem to have an affect. I tried that first.

Changing from wmode=transparent to wmode=window fixed it for me. I ended up having to change it to wmode=opaque to prevent it from overlapping menu items when hovering.

Thank you.

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Explorer ,
Oct 13, 2011 Oct 13, 2011

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I think I have been able to replicate the issue.

My swf has some dynamic text under a mask which by default is set to display as Arial. By changing a Boolean variable to true, I set the text field to use a new TextFormat which has a font property "_sans".

Here is the complete code:

import flash.text.TextFormat;

var useDeviceFont:Boolean = true;

if (useDeviceFont) {

          var format:TextFormat = new TextFormat();

          format.font = "_sans";

          myClip_mc.myText_txt.embedFonts = false;

          myClip_mc.myText_txt.defaultTextFormat = format;

}

myClip_mc.myText_txt.text = "Hellobvxcxcvbnrsdjytfkugilhdjgsfhjkl";

The result is that with FP 10.3.182.10 installed I can see the text. but with 11.0.1.152 the text does not appear. Here are two screen shots:

Screen Shot 2011-10-13 at 19.05.48.pngScreen Shot 2011-10-13 at 19.04.00.png

My system is Mac OS X 10.7.2

Safari 5.1.1

Message was edited by: yachts99 I can also see the same issue when viewing the swf in the standalone versions of the player.

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Adobe Employee ,
Oct 13, 2011 Oct 13, 2011

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If you mask textfield, you must use embedded fonts or else the text will not show up. It's strange that you can see the text with FP 10.3.182.10. Can I take a look at your sample source file?

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Guest
Oct 13, 2011 Oct 13, 2011

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I'm experiencing the same problem with FP 11 in some websites.  Ex. http://espn.go.com/

See SportsNations poll in the bottom, the text is invisible. 

Poll.PNG

W7 64 bit

Problem on Both 32 & 64 bit IE 9

Flash Player 11.0.1.152

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Advisor ,
Oct 13, 2011 Oct 13, 2011

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Capture.PNG

And some of us don't have a problem with I.E. 9.

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Guest
Oct 14, 2011 Oct 14, 2011

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@ Carl Do you have an Intel Graphics board?

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Advisor ,
Oct 14, 2011 Oct 14, 2011

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Acer 5741 with Intel i5 M430, 8.15.10.2509.

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Guest
Oct 14, 2011 Oct 14, 2011

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Ok thanks, I have Intel Mobile 965 Express, 8.15.10.1930.

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Adobe Employee ,
Oct 13, 2011 Oct 13, 2011

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@bluepoint1 can you email me your system info.

Get your system info:

1. Start -> Run

2. Enter dxdiag

3. Save All info to text

Attached to forum here or send it to me.

Thanks

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Guest
Oct 13, 2011 Oct 13, 2011

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Sorry I'm new in this forum but I can't figure out how to attach a file.  Can you give me a clue?  Or where can I email you fpMonster?

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Guest
Nov 10, 2011 Nov 10, 2011

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My issue has been fixed with todays release V11.1.102.55.  Thanks!!!

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Explorer ,
Oct 14, 2011 Oct 14, 2011

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@fpMonster

Yes the fonts are embedded in the text field. That's why its so strange as you have noticed.

I'm emailing you the sorce .fla.

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Explorer ,
Oct 19, 2011 Oct 19, 2011

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@fpMonster

Did you get my FLA as this thread seems to have gone quiet!

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Adobe Employee ,
Oct 19, 2011 Oct 19, 2011

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Hi yatchts99,

Sorry, I didn't receive your fla file. Can you please send it again?

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Explorer ,
Oct 19, 2011 Oct 19, 2011

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Here you go!

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Explorer ,
Oct 19, 2011 Oct 19, 2011

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Just sent it now

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Adobe Employee ,
Oct 20, 2011 Oct 20, 2011

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@yachts99,

Your issue was a indeed a bug and we have a fix for it. The fix will take affect in our next release. Thank you for reporting.

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