I've experienced the same problem on two different computers, both running Windows XP.  Please give an update on the status of this bug.  It's extremely frustrating to pay for protected content (digital textbook in my case) that only works on one type of reader and to find that that content is hardly useable because of bugs in the software.  I have to constantly close out Digital Editions, restart it, resize the text and find my place.  Again, very frustrating.

Still happens. OS X 10.6.1 and DE 1.7.1.10. Arrow keys stop working but scrollbar arrows work (with the mouse).

No amount of mouse-clicking or other gestures cures this; must restart DE.

I also just posted this in response to another thread; sorry about the duplication.

- D -

Same problem more than 2 years after original post.

The developers should be ashamed of themselves.

This software is garbage.

Just started using Adobe DE 1.7 (latest) and came across the same issue with arrow keys that stop working after some time.

Has anyone actually reported this as a bug?? I have tried, but could not find Adobe DE on the list of Products for which a bug can be reported

Also in Release Notes for this latest release of DE (1.7.2) http://www.adobe.com/products/digitaleditions/pdfs/digital_editions_re lease_notes.pdf

there is no mention of this issue, so I doubt any Adobe DE dev is working on it...also judging by the lifetime of this issue (2 years +)...

Yup. Same problem here, and it has been that way for a looonnnnng time. This bug simply cannot be that difficult for Adobe to reproduce. I mean, if I lived near to wherever this app is developed, I would gladly bring my laptop in while the bug is manifesting itself (if that would help).

It is a testament to the sad current state of the ebook world that we are mostly held hostage to Adobe DRM stuff. Some sad-sack book readers (e.g. Kobo) even rely on DE manage pdf content, AFAIK. Moreover, even without this bug DE is, in my opinion, a rather mediocre app. I have come to despise Flash apps generally, but I avoid DE as much as I can. Also, although I mostly use a Mac, lack of linux support for DE really annoys me.

Hi, Just for the record I would like to register my discontent on this issue as well. I installed DE 1.7 a few days ago. (Didn't really have a choice I might add what with the DRM...)

The first read within the first five minutes the arrow keys and PgUp/PgDn just stopped responding. They work again, briefly, if you restart the application. I am running Windows Vista.

Adobe have plenty goodwill in my book from their normally great software, so this has been a real real surprise.

function(){return A.apply(null,[this].concat($A(arguments)))}

Frustrated in AZ wrote:

 

I'm thinking that it has to do with the Vista software buffering.  ADE, like

many other programs, is graphic-intensive, and if you don't have enough

space allocated to buffering, the app will run a bit jerkey and may lock

up.  It happens also when other programs in the background (like Norton

Anti-Virus or McAffee) are using computer power while you're trying to

read.  I'd take a look at what's going on and who's using computer power via

Task Manager to try to figure out whether you should give the OS more

buffering.

 

============

I don't think it has anything to do with Vista at all as people here experience the same problem on various computers.

I had the problem on a powerful gaming computer running win 7 64-bit ultimate, and I was barely using any of the available power..

I haven't used ADE in months but I do remember that the time from starting the program to when it would stop was the same every time I restarted it. Just like if there was a timer causing it.

You may want to try the beta of ADE 1.8 that is at labs.adobe.com.

My guess was always that they did this deliberately to make it harder to do an automated screen grab of an entire book.

Yup. The only reason i looked into the whole screen grabbing thing was because of this irritation. A simple viewer that views the grabbed book, run length encoded maybe. But i'm

too lazy to write the code, so i still have same problem as everyone else.

Regards

Peter

Date: Sun, 16 Oct 2011 16:42:31 -0600

From: forums@adobe.com

To: petergel_28@hotmail.com

Subject: Re: Digital Editions 1.5 arrow keys Digital Editions 1.5 arrow keys

    Re: Digital Editions 1.5 arrow keys

    created by bmoyo in Adobe Digital Editions - View the full discussion

That sounds logical enough. It's a pity then that it frustrates the efforts of the 99% of us who are there expressly to read the contents! I would have thought there would be a less disruptive solution.

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