Adobe Community: Some device fonts not appearing under 11.0.1.152

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1. Yan.Zhou,

Oct 10, 2011 6:38 PM in reply to yachts99

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Did you mean the character is not diaplayed at all or the character is not displayed with expected font?

Would you mind send me the screenshot of the problem and simple source code that can help reproducing it?

Thanks!

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2. Benson Choy,

Oct 10, 2011 7:38 PM in reply to yachts99

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I guess you are talking about this problem.

https://bugs.adobe.com/jira/browse/ASL-274

I have experienced the same. Hope there will be a bug fix soon.

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3. yachts99,

Oct 11, 2011 5:15 AM in reply to Yan.Zhou

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As this project is commercially sensitive I cannot show a screenshot.

However I will try and reproduce what is happening by creating a new FLA.

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4. ScottBrowne123,

Oct 11, 2011 6:52 AM in reply to yachts99

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My site is having the same issue. Not a good update. This needs to be fixed immediately. The look of it is attrocious. My site is completely bogged up now. You can't even read some stuff.

I had made a text layer, and a whitebackground. The text moves accross a small box like title. The whitebackground went black. Text is black so now it's not visible.

The flash files appear fine without the update. Als files appear fine on local computer, but once placed on site, browser doesn't show them correctly.

Also flash works great in firefox, Ie however does not.

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5. fpMonster,

Oct 12, 2011 11:55 AM in reply to ScottBrowne123

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@Scott If you have a link or perhaps a sample file that shows the reproducible case, we can further investigate. You are seeing this issue on a Window system? Which version.

Thanks

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6. fpMonster,

Oct 12, 2011 11:55 AM in reply to yachts99

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@yachts99 - please let us know if you have the same fla.

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7. ScottBrowne123,

Oct 13, 2011 6:09 AM in reply to fpMonster

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www.jaftech.com is the company website with the issue.

There is a banner at the top of the main text area. It's the only small flash piece I have added to the website. The banner is 2 layers only lol.

Also, here is a screenshot of the current problem I see on my end. In IE only.

This is Firefox with same flash version. Working as intended.

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8. Carl E. Myers Jr.,

Oct 13, 2011 7:18 AM in reply to ScottBrowne123

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Strange, not doing that on my computer with I.E.9, update 2.

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9. ScottBrowne123,

Oct 13, 2011 8:14 AM in reply to Carl E. Myers Jr.

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Heres another screenshot to show my version. Maybe something is off on my end. I hope this is the case!

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10. fpMonster,

Oct 13, 2011 10:17 AM in reply to ScottBrowne123

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I can't reproduce the problem from my end. I used both IE8 and IE9. Not sure why you are only seeing this on your machine.. Let's see if we can narrow this problem.

What is your machine configuration?

OS version:

IE version: (if you're on a 64bit Windows, are you using the 64bit version of IE or 32bit?)

Looking at your Settings Manager, it looks like your Firefox has Flash Player 10.3, if you update to Flash Player 11 for FireFox plugin, will that browser also see the same issue as IE?

View the source of jaftech.com, looks the the SWF is embeded with wmode=transparent, if you change to wmode=window, will that fix the problem on IE?

What of text are you using? The classic TextField or the new TLF text? Do you use embed any fonts? Any masking involve? Feel free to email privately if you like.

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11. yachts99,

Oct 13, 2011 11:22 AM in reply to fpMonster

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I think I have been able to replicate the issue.

My swf has some dynamic text under a mask which by default is set to display as Arial. By changing a Boolean variable to true, I set the text field to use a new TextFormat which has a font property "_sans".

Here is the complete code:

import flash.text.TextFormat;

var useDeviceFont:Boolean = true;

if (useDeviceFont) {

var format:TextFormat = new TextFormat();

format.font = "_sans";

myClip_mc.myText_txt.embedFonts = false;

myClip_mc.myText_txt.defaultTextFormat = format;

}

myClip_mc.myText_txt.text = "Hellobvxcxcvbnrsdjytfkugilhdjgsfhjkl";

The result is that with FP 10.3.182.10 installed I can see the text. but with 11.0.1.152 the text does not appear. Here are two screen shots:

My system is Mac OS X 10.7.2

Safari 5.1.1

Message was edited by: yachts99 I can also see the same issue when viewing the swf in the standalone versions of the player.

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12. fpMonster,

Oct 13, 2011 12:14 PM in reply to yachts99

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If you mask textfield, you must use embedded fonts or else the text will not show up. It's strange that you can see the text with FP 10.3.182.10. Can I take a look at your sample source file?

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13. bluepoint1,

Oct 13, 2011 4:11 PM in reply to fpMonster

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I'm experiencing the same problem with FP 11 in some websites. Ex. http://espn.go.com/

See SportsNations poll in the bottom, the text is invisible.

W7 64 bit

Problem on Both 32 & 64 bit IE 9

Flash Player 11.0.1.152

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14. Carl E. Myers Jr.,

Oct 13, 2011 4:32 PM in reply to bluepoint1

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And some of us don't have a problem with I.E. 9.

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15. fpMonster,

Oct 13, 2011 4:46 PM in reply to bluepoint1

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@bluepoint1 can you email me your system info.

Get your system info:

1. Start -> Run

2. Enter dxdiag

3. Save All info to text

Attached to forum here or send it to me.

Thanks

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16. bluepoint1,

Oct 13, 2011 5:27 PM in reply to fpMonster

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Sorry I'm new in this forum but I can't figure out how to attach a file. Can you give me a clue? Or where can I email you fpMonster?

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17. yachts99,

Oct 14, 2011 1:40 AM in reply to fpMonster

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@fpMonster

Yes the fonts are embedded in the text field. That's why its so strange as you have noticed.

I'm emailing you the sorce .fla.

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18. yachts99,

Oct 14, 2011 1:41 AM in reply to fpMonster

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19. ScottBrowne123,

Oct 14, 2011 6:19 AM in reply to fpMonster

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The text didnt seem to have an affect. I tried that first.

Changing from wmode=transparent to wmode=window fixed it for me. I ended up having to change it to wmode=opaque to prevent it from overlapping menu items when hovering.

Thank you.

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20. bruno_perry,

Oct 14, 2011 12:43 PM in reply to yachts99

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Hi everyone!

I had the same issue and fixed it by setting the mask through code:

tlfContainer.mask = tlfMask;

Hope it helps

bp

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21. bluepoint1,

Oct 14, 2011 5:24 PM in reply to Carl E. Myers Jr.

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@ Carl Do you have an Intel Graphics board?

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22. Carl E. Myers Jr.,

Oct 14, 2011 6:10 PM in reply to bluepoint1

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Acer 5741 with Intel i5 M430, 8.15.10.2509.

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23. bluepoint1,

Oct 14, 2011 10:14 PM in reply to Carl E. Myers Jr.

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Ok thanks, I have Intel Mobile 965 Express, 8.15.10.1930.

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24. yachts99,

Oct 19, 2011 1:33 AM in reply to yachts99

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@fpMonster

Did you get my FLA as this thread seems to have gone quiet!

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25. fpMonster,

Oct 19, 2011 9:15 AM in reply to yachts99

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Hi yatchts99,

Sorry, I didn't receive your fla file. Can you please send it again?

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26. yachts99,

Oct 19, 2011 9:17 AM in reply to fpMonster

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Here you go!

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27. yachts99,

Oct 19, 2011 9:17 AM in reply to fpMonster

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Just sent it now

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28. andy_swfx,

Oct 20, 2011 12:15 AM in reply to yachts99

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I can confirm that one too. Every button with a label provided and inputfields are no longer showing any text... both on IE9 and FF6.

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29. fpMonster,

Oct 20, 2011 10:11 AM in reply to yachts99

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@yachts99,

Your issue was a indeed a bug and we have a fix for it. The fix will take affect in our next release. Thank you for reporting.

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30. fpMonster,

Oct 20, 2011 10:12 AM in reply to andy_swfx

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@andy_swfx Can you provide a link to the site where you are see the button/label without text ?

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31. Rob101101101,

Oct 24, 2011 12:14 PM in reply to fpMonster

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I can also confirm this bug. After reading this thread I'm in the exact same situation. I have comboboxes / checkboxes under a mask with embedded fonts. In old versions of the flash player they display properly. When I check it in Flash Player 11 in the browser, they vanish.

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32. xia rao,

Oct 30, 2011 10:06 PM in reply to yachts99

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We are addressing the 'Device font not appearing under mask' issue in bug #3005808 and it will be included in Flash Player future release. You can verify it in our future public release build.

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33. bluepoint1,

Nov 10, 2011 12:28 PM in reply to bluepoint1

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My issue has been fixed with todays release V11.1.102.55. Thanks!!!

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34. raduladans,

Jan 10, 2012 2:42 AM in reply to yachts99

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I had the same problem, fonts were not showing in Firefox no matter what Flash Player version I used.

Fortunatelly, I found the solution and made an account to share it with you

It seems that the "hidden" fonts were all non-standard fonts and my guess is that's an Action Script related issue.

All I had to do was embeed the fonts into the FLA and set them to export for Action Script, using this tutorial (http://www.jumpeyecomponents.com/publicfiles/tutorials/embeding_fonts. htm) then publish again and bam! It worked.

I hope it will also work for you.

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35. yachts99,

Jan 10, 2012 3:09 AM in reply to raduladans

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We were discussing device fonts not fonts that need to be embedded but thank you for the link to the tutorial.

This thread was about a bug in the Flash Player. If you read earlierin the thread you will see that Adobe confirmed it.

"Your issue was a indeed a bug and we have a fix for it. The fix will take affect in our next release. Thank you for reporting."

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36. aSuitableBoy,

Apr 23, 2012 2:37 AM in reply to yachts99

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It seems there's enormous problem with FP11 over net. This looks like the worst FP release ever.

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Some device fonts not appearing under 11.0.1.152

Oct 6, 2011 8:36 AM

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