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DavidBoom
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LifeCycle Designer ES2 - Does Not Recognize MS Word 2010 on PC

Aug 31, 2011 10:17 AM

Help please - I am new to the product and am trying to create forms.

 

1) I recently upgraded to office 2010. When I launch Designer and tell it to start from a Word doc, it tell me: "Word (version XP or onwards) could not be found on the machine"

 

Any suggestions?

 

2) How to do I check for updates? I do not see anywhere on the menues and when I check from within Acrobat X, it says no updates.

 

Thanks all.

 
Replies
  • Currently Being Moderated
    Aug 31, 2011 11:44 PM   in reply to DavidBoom

    Hi David,

     

    Is it a .docx file or .doc file? I was having the same problem with .docx file. I changes it to .doc file and then it worked. You can try it though not sure whether it will worn in your case.

     

    Thanks,

    Bibhu Bikash Nayak,

    http://www.mindfiresolutions.com/
    Specialist Services in LiveCycle Forms and Server Development.

     
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    Oct 5, 2011 11:08 PM   in reply to DavidBoom

    Hi David,

     

    Did not you succeed in the .doc file also ?

     

    Thanks,

    Bibhu Bikash Nayak,

    http://www.mindfiresolutions.com/
    Specialist Services in LiveCycle Forms and Server Development.

     
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    Oct 9, 2011 8:30 PM   in reply to DavidBoom

    I have the same issue

     
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  • Currently Being Moderated
    Oct 21, 2011 6:25 AM   in reply to DavidBoom

    Problem is the Registry. LiveCycle searches only the following folders.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\Word\InstallRoot

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\11.0\Word\InstallRoot

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\Word\InstallRoot

     

    But word 2010 is under

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\Word\InstallRoot

     

    So, solution is (for win x32):

    Create following Path in Registry:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\Word\InstallRoot

    create new "string value" "Path" with value "C:\Program Files\Microsoft Office\Office14\"

    For win x64

    Create following Path in Registry:

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\12.0\Word\Ins tallRoot

    create new "string value" "Path" with value "C:\Program Files (x86)\Microsoft Office\Office14\"

    Quotes are not necessary.

     
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  • Currently Being Moderated
    Nov 2, 2011 12:29 PM   in reply to Akusai

    Thank you for the information, Akusai.  I had the same problem as the OP and editing the registry like you suggested fixed it.  Thanks!

     
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    Dec 18, 2011 3:27 PM   in reply to Akusai

    Thank you! This does the trick. May be obvious, but you'll need to reboot after making the registry change.

     
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    Jan 4, 2012 11:29 AM   in reply to DavidBoom

    Thanks for your sharing. Its really useful for me.

     

     

    http://www.cogzidel.com/dolphin

     
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  • Currently Being Moderated
    Jan 13, 2012 3:22 PM   in reply to Akusai

    Thanks for this info - clearly I need to do this too but as a pure newbie- where do I find the registry to make the change?  I assume it is within LiveCycle but can you provide me with a few more details?  Thanks so much,

     
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  • Currently Being Moderated
    Jan 23, 2012 2:42 PM   in reply to Akusai

    Thanks Akusai for pointing us in the right direction and solving the problem. For novices like myself - I know what the registry is but don't know how actually create the path - would you be able to give us a quick "how to"? It would be much appreciated. cheers.

     
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  • Currently Being Moderated
    Jan 28, 2012 2:19 AM   in reply to John-aminNZ

    I'm a little bit lazy and just copy/paste something from Microsoft ;-)

    1. WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

        For information about how to edit the registry, view the "Changing Keys And Values" online Help topic or the "Add and Delete Information in the Registry" and "Edit Registry Data" online Help topics in Registry Editor.

        NOTE: You should back up the registry before you edit it.
    2. Run Registry Editor (Regedt32.exe)and locate the subkey:

        HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ -> x32 System
        HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\ -> x64 System
    3. From the Edit menu, click Add Key. Type the following and click OK:

        Key Name: 12.0
      Class   : <leave blank>
    4. Repeat steps 2 and 3 for all subsequent keys ( Word and InstallRoot) until you have the complete path (    HKEY_LOCAL_MACHINE\SOFTWARE[\Wow6432Node]\Microsoft\Office\12.0\Word\ InstallRoot )
    5. From the Edit menu, click Add Value. Type the following and click OK:
        Value Name: Path
        Data Type : REG_SZ
        String    : "C:\Program Files (x86)\Microsoft Office\Office14\"
    6. Close Registry Editor.
     
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  • Currently Being Moderated
    May 14, 2012 2:02 PM   in reply to Akusai

    I have windows 7 64 bit and I had to use : C:\Program Files\Microsoft Office\Office14\ and not C:\Program Files (x86)\Microsoft Office\Office14\

     

    5-14-2012 3-01-44 PM.png

     
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    Jan 24, 2013 9:15 AM   in reply to FunkyFermin

    That worked for me as well. I am running 64-bit versions of both Win7 and Office 2010. This thread has been a lifesaver.

     
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    Jan 25, 2013 6:45 AM   in reply to DavidBoom

    I am on Windows 7 64bit, running Office 2010 64bit and have LiveCycle ES3. The registry edit did not work for me . Any suggestions? Just in case it's relevant I have Acrobat XI installed via Creative Cloud. Thanks in advance!

     
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  • Currently Being Moderated
    Aug 26, 2013 6:02 AM   in reply to ArrueiraVermelha

    Dear All,

     

    i have the same problem as here discussen.
    But i have Office 2013 and LifeCycle Designer ES4.
    The solutions here with the Regestry Key is not Work by my System
    Windows 7 64 Bit with all Patches and Office 2013 with all Patches.

     

    Many thanks for your Help and replay.

     

    Brgds

    Martin

     
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