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Elements 9, OpenGl not recognized on Radeon 5670

Apr 18, 2011 8:16 PM

Can't use fancy transitions and Help, System Info inside Elements 9 says OpenGl is disabled
Here is an exerpt from the System Info:
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Adobe Photoshop Elements Language Version: 9.0.3 (9.0 (20100929.m.9165))
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 4
Processor speed: 2666 MHz
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Radeon HD 5670
OpenGL Drawing: Disabled.   <------------THATS NOT TRUE ACCORDING TO VIDEO UTILITY
Video Card: ATI Radeon HD 5670
Video Mode: 1440 x 900 x 4294967296 colors
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,ati umd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdv a,atiumd6a.cap,atitmm64.dll
Driver Version: 8.831.2.0
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The card driver says its at: OpenGL Version 6.14.10.10600
This is the latest video driver set as of today.
Any hardware/driver Gurus out there that know how to get Elements9  and Video card to make nice with each other????

 

1253 Views   5 Replies   Latest reply: Vartiala, Oct 27, 2011 12:19 PM
 
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  • MTSTUNER
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    1. MTSTUNER,
    Apr 19, 2011 12:12 AM   in reply to Slorun
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    Which transitions are you referring to?

     

    Elements always says Open GL disabled even if your graphics card supports it.

    However the latest ATI update catalyst 11.3 is known to have problems with photoshop

    so that may carry over to pse9 and it is recommended to install the 11.2 version instead

    of 11.3 from the ATI site.

     

    http://support.amd.com/us/gpudownload/Pages/index.aspx

     

     

     

    http://forums.adobe.com/thread/831961

     

     

    Added: Open GL drawing refers to features available in the full photoshop cs4/cs5 that

               use open gl. For example, cs5 has something called animated zoom, where

               using the zoom tool creates a smooth zooming of the image in and out instead

               of the kind of jerky movement that you might see in elements. As far as i know

               elements doesn't have any of those features and so that message is in reference

               to the elements program itself and not whether your card is compatible with open gl.

               In windows vista and 7, being able to turn on Windows Aero, means your video card

               is working using open gl.

     

     

     

    MTSTUNER

     

    Message was edited by: MTSTUNER

     
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  • Slorun
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    2. Slorun,
    Apr 19, 2011 6:37 AM   in reply to MTSTUNER
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    Thank you for the reply...shoulda been more specific.  The actual problem I noticed is with Organizer.  It is the SlideShow 3D Dissolve Transition I'm talking about.  I am prohibited from selecting it with the message telling me that my graphics card does not support OpenGL.

     

    Is there a way I can enable OpenGL manually?

     
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  • MTSTUNER
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    3. MTSTUNER,
    Apr 19, 2011 9:53 AM   in reply to Slorun
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    Your talking about in the pse 9 organizer and the fullscreen mode

    slideshow transition: 3d pixelate?

     

    I guess the organizer uses a few open gl features, i was thinking about the pse 9 editor.

     

    Untitled-1.png

     

     

    If you updated to the latest driver from ATI 11.3, try reverting back to 11.2

     

    http://support.amd.com/us/gpudownload/Pages/index.aspx

     

     

     

    After you get to the page for your system drivers, click on previous drivers

    and then select 11.2.

     

     

    Untitled-2.png

     

     

     

     

    Untitled-3.png

     

     

     

     

     

     

     

     

     

     

    MTSTUNER

     
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  • Slorun
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    4. Slorun,
    Apr 19, 2011 7:45 PM   in reply to MTSTUNER
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    I believe the problem existed with the previous version of drivers as well.  I updated hoping it would be fixed with the "latest and greatest."

     

    At this point, I am going to stick with what I've got.  So much to explore with editing my photos, the slide show in the Organizer is more of diversion...

     

    I will monitor the ATI/AMD board and the PSE forum watching the OpenGL driver situation.  Maybe Catalyst 11.4 or PSE 9.0.4 will do the trick when they come out

     
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  • Vartiala
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    5. Vartiala,
    Oct 27, 2011 12:19 PM   in reply to Slorun
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    Is there meanwhile perhaps a solution for this issue?

     

    I have the same warning from PSE 9 that my system does not support OpenGL and thus it is not possible to use the transitions PAN & ZOOM or 3D Pixelate.

    I have checked it, my system is able to support OpenGL.

    But it may be that the OpenGL functions delivered from the video driver manufacturer are intended for GAMES and not for 2D/3D etc. where PSE is looking for?

     

    See also my post OpenGL problem with PSE9 at 25 Oct 2011 2:18 PM

     
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