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mike_mike_motorbike
mike_mike_motorbike
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Epic in AE problems

Oct 25, 2011 10:42 PM

Hey guys,

Just starting my first red epic project in AE 5.5.  Installed the epic importers

From the labs (after effects and media encoder).  I thought it was all working but then I started to get errors

Saying the files were unsupported and they'd go offline, but randomly be available. If I reimport, they'll sometimes

Work, then if I go to save, they drop offline again.  Any ideas?

3719 Views   13 Replies   Latest reply: Tim Kurkoski, Jan 20, 2012 11:49 AM
 
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  • mike_mike_motorbike
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    1. mike_mike_motorbike,
    Oct 26, 2011 11:57 AM   in reply to mike_mike_motorbike
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    I think i fixed it.  It had to do, i think, with the fact that all of the Epic's folder structure wasn't exactly in place as i just grabbed the shots in needed from the cards.  I ran it through redcine as the R3D into a new folder and now it works like a charm.  (so far)

     
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  • mike_mike_motorbike
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    2. mike_mike_motorbike,
    Oct 27, 2011 3:02 PM   in reply to mike_mike_motorbike
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    oops.  Spoke too soon.  Every time I save it got an error... File "filename" cannot be opened, it may be in an usupported format. ( 86::1 )

     
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  • simonett
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    3. simonett,
    Oct 27, 2011 3:08 PM   in reply to mike_mike_motorbike
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    yep--I was getting same error. Finally just converted everything to pro-res 444 and edited in FCP. There really is no one here answering

    questions--it really sucks a forum. Sorry I can't help.

     
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  • mike_mike_motorbike
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    4. mike_mike_motorbike,
    Oct 27, 2011 3:15 PM   in reply to simonett
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    Thanks Simon.  I guess there are only a few of these cameras around.  Strange as usally there are lots of answers here.  Thanks for the tip.  Hours and hours of transcoding is a very familiar feeling...

     
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  • simonett
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    5. simonett,
    Oct 27, 2011 3:32 PM   in reply to mike_mike_motorbike
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    Yeah, I bought it with the thought that I could use it with the Epic and so when it wasn't working I had a deadline and couldn't mess with it.

    May give it another try when things slow down--

     

    Did you try re-booting. 5k only appeared for me after a re-boot.

     
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  • mike_mike_motorbike
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    6. mike_mike_motorbike,
    Oct 27, 2011 3:35 PM   in reply to simonett
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    Ya. it seems to work for a bit, then starts to crap out again...

     

    then i start getting the zero demininator errors....  then it's ae suicide time... 

     
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  • mkwilkin
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    7. mkwilkin,
    Oct 30, 2011 9:17 PM   in reply to mike_mike_motorbike
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    I'm having the same problem with R1 footage with the new Epic importer. Adobe tech support had no ideas. Red said they'd look at my files - some are problematic - others not. It is a very frustrating problem.

     

    I reverted problematic layers to QT, some r3ds work fine.

     
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  • mike_mike_motorbike
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    8. mike_mike_motorbike,
    Nov 3, 2011 10:24 AM   in reply to mkwilkin
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    Thanks for getting back to me... It's like a ghosttown in here... Love the footage, but this 'sometimes working' thing is a real deal breaker.  I need an extra couple of TBs free just to convert... it's like the good old days! (2010)  Adobe, you give, you take, you promise, you no show up for dinner.  Just kidding, i love you big guy!

     
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  • mkwilkin
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    9. mkwilkin,
    Nov 3, 2011 10:34 AM   in reply to mike_mike_motorbike
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    Is your version reatil or download? Mine is retail.

     

    Some poeple on the Red forum report no problems whatsoever - I'm trying to get a handle on what the variables are.

     
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  • mike_mike_motorbike
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    10. mike_mike_motorbike,
    Nov 3, 2011 10:37 AM   in reply to mkwilkin
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    Thanks mrwilkin,


    It's a downloaded version.  I was using the RedONE stuff in before downloading the EPIC importer and it worked like a charm!   But the EPIC importer is a drag.

     
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  • yann mallard
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    11. yann mallard,
    Dec 20, 2011 5:48 PM   in reply to mike_mike_motorbike
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    Hello,

     

    same problem here.

     

    PC, windows 7 64 bits.

    Cs 5.5 download update from  cs 5.

     

    And premiere epic import is working fine.

     

    > AFTER EFFECT  WON T RECOGNISE THE FILE FORMAT !!

     

    I contact RED.  and they are  " INVESTIGATING "  the problem.

     

    I saw on there RED website a post of some people having the same issue.

     

    http://reduser.net/forum/showthread.php?65374-After-Effects-5-5-Unsupp orted-Format-error/page2&s=034bbdce2b2330d206e4c7ca6fa6ef48

     
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  • AntonyM6
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    12. AntonyM6,
    Jan 20, 2012 6:20 AM   in reply to yann mallard
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    I am getting the same errors.


    At first, I could import Epic footage, but as soon as I moved the timeline it crashed.

    I then did an update to the latest versions (which only seemed to update Premiere, not AE).

    Now I can import and view the Epic file.

    But as soon as I apply Warp Stabilizer, it gives the error "file ... cannot be imported - this `.r3d' file is damaged or unsupported."

    http://casafilms.co.uk/pics/AE_CS5_5_Epic_WarpStabilizer_error.png


    This is followed by the error "zero denominator in ratio addition."


    and then the error "zero denominator comparing ratios."


    I have tried using RedCine-X to crop and recreate the R3D file, but that still doesn't work

     
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  • Tim Kurkoski
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    13. Tim Kurkoski,
    Jan 20, 2012 11:49 AM   in reply to AntonyM6
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    Hi Anthony,

     

    I'm troubleshooting this problem with mike_mike_motorbike over in this thread on the AE forum:

    http://forums.adobe.com/message/4148363

     

    If you want to hop over there and join the conversation, we can keep it all in one bucket.

     

    -=TimK

    -=Adobe After Effects QE

     
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