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Reader 9.2 - AdobeARM - Purpose?

Nov 12, 2009 6:38 AM

For security reasons, I am updating Adobe Reader within our corporate environment from 9.1.3 to 9.2.  I noticed that a new executable is launched at startup called AdobeARM.EXE.  What is the purpose of this?  Is it safe to disable?

 

We restrict user rights - so if this is some sort of updater service, we cannot have it checking Adobe for updated versions, as the users will not be able to install.  We test all updates internally before deploying them to our users.

 
Replies
  • Currently Being Moderated
    Nov 13, 2009 3:37 AM   in reply to mmcampbe

    You can contact Adobe. This is a user to user forum.

     
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    Nov 13, 2009 3:44 AM   in reply to mmcampbe

    I don't know.

     
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  • Currently Being Moderated
    Nov 13, 2009 3:53 AM   in reply to mmcampbe

    I think an ARM is the processor used in most mobile phones (iphone and G1) - so this is probably something to do with enhancing the experience on mobiles.

     

    If you are using AutoStarts you could always disable it and then reenable it if you have any problems with adobe products.

     
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  • Currently Being Moderated
    Nov 13, 2009 4:04 AM   in reply to mmcampbe

    The only reason I can think of is if you are developing websites/flash animations which you wish to distribute to a mobile device.

     
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  • Currently Being Moderated
    Nov 13, 2009 4:15 AM   in reply to mmcampbe

    Well am sure mobile devices are capable of reading .pdf files, so am sure it still to do with publishing adobe files.

     

    And who to say that AdobeARM doesnt get installed with the latest installations of dreamweaver, flash etc anyway. its only cause you have downloaded a later version of this you actually noticed it.

     
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  • Currently Being Moderated
    Nov 13, 2009 4:15 AM   in reply to mmcampbe

    You should switch to FoxIt PDF Reader.  You wouldn't have to worry about anything then.  It is not a bloated reader.....

     

    http://www.foxitsoftware.com/pdf/reader/

     
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  • Currently Being Moderated
    Aug 1, 2012 3:43 PM   in reply to mmcampbe
     
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  • Currently Being Moderated
    Nov 13, 2009 8:24 AM   in reply to mmcampbe

    AdobeARM.exe is a part of new Adobe Acrobat\Reader updater.

    If you manage updates yourself, it is absolutely safe to remove it from Run registry.

     
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  • Currently Being Moderated
    Nov 13, 2009 10:22 AM   in reply to mmcampbe

    I forgot to mention that the right way to disable automatic updates in enterprise environment is to set bUpdater DWORD value to 0 in Registry


    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown

    for Reader 9x


    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\9.0\FeatureLockdown

    for Acrobat 9x

     
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    Nov 13, 2009 6:22 PM   in reply to LeoAdobeX

    Thank you for the explanation; I also needed to know this.

     
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  • Currently Being Moderated
    Dec 1, 2009 6:59 PM   in reply to mmcampbe

    Question: What is AdobeARM.exe

    Answer: Adobe Reader Manager

     

    It appears to be a update/download manager for adobe reader 9.2 and launches at windows startup via the following registry entry:

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Adobe ARM"="\"C:\\Program Files\\Common Files\\Adobe\\ARM\\1.0\\AdobeARM.exe\""

     

    To prevent it from starting at windows startup you can safely delete this entry from the registry. If you change your mind and want it to startup again at windows startup just add the entry back to the registry. To easily add it back you can copy the registry entry above and paste it into notepad then save it as whatever.reg, next double click whatever.reg and you will get asked if you want to add this entry to the registry, click yes obviously.

     
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  • Currently Being Moderated
    May 8, 2010 10:45 PM   in reply to mmcampbe

    "I just called.  They do not support Reader, as Reader is a free product"(what MORONS you are Adobe)

    that is such a pathetic answer.Excuse me adobe it is YOU who put the software out.That bloody adobearm disabled my network connection.I am wondering why no one else has said anything about it.My first thought was to see what was running in the task manager and sure enough,there it was so i disabled it then deleted the file and also disabled it in msconfig

     
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  • Currently Being Moderated
    May 14, 2010 11:02 AM   in reply to mmcampbe

    FYI - In addition to removing this from the registry, I found that you also need to do the following:

    End Task on AdobeArm.

    Delete the three programs in C:\Program Files\Common Files\Adobe\ARM\1.0\ directory - AcrobatUpdater, AdobeARM & ReaderUpdater (I am now deleting the entire Adobe\Arm\1.0 directory instead of just the three files) .

    Last - Delete the HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run “Adobe ARM” entry.

     
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  • Currently Being Moderated
    May 17, 2010 10:41 AM   in reply to JoanP2

    I got some email from this bloody forum.I hope i have blocked it now.And for peoples info either deleting the info from the registry OR deleting the files is ok.Why Adobe can't reply is so pathetic.!!

     
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  • Currently Being Moderated
    May 17, 2010 10:41 AM   in reply to JoanP2

    STOP SPAMMING ME.!!

    I DIDN'T post this

     
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  • Currently Being Moderated
    May 17, 2010 10:41 AM   in reply to huskyfur

    i got an email from adobe with a false reply to (clearspace-315423063-666119-2-2814156@mail.forums.adobe.com)

     
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  • Currently Being Moderated
    May 15, 2010 7:39 PM   in reply to huskyfur

    huskyfur wrote:

     

    STOP SPAMMING ME.!!

    I DIDN'T post this

     

    Nobody is spamming you - you posted in this topic, and because your Preferences are set to notify you, you get notified.  You have to change your Preferences and unsubscribe from this and all other subscribed topics, or post at http://forums.adobe.com/community/general/forum_comments if you are unwilling to do that.

     
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    May 15, 2010 9:22 PM   in reply to Pat Willener

    i have blocked the emails from adobe anyway.


     
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  • Currently Being Moderated
    Aug 24, 2010 8:37 PM   in reply to mmcampbe

    This thread is a bit long in the tooth now we are up to 9.3.4 really, but here's my tuppence worth.

     

    Anywayz, after installing 9.3.3 then being nagged to update to 9.3.4. I did so.

     

    Then, thanks to my Guardian Angel, WinPatrol on lookout, I was requested to let reader start with the system FIFTEEN TIMES IN ONE HOUR!! That was with only two start-ups of reader! So I initially did what a man's gotta do.

     

    I un-installed Reader.

     

    Then I thought "This ain't gonna beat me", so I did some trawling round T'Interweb.

    I eventually came across this thread. Some numbers may have changed from the original Tut, but by following the Tut, I now have, and this is the first time I've ever attemped anything like this, (although I have been known to make my own msstyles/themes) a very light Reader, no nags, no let me auto-start, no ARM and no harm.

     

    Not quite sure if I'm more impressed at the speed reader now opens or in my ability to have made it like this!!

     

    BTW Running Windows 7 64 bitHome Prem.

     

    Regards

    Elmer (not very, now) BeFuddled

     

    Message was edited by: Elmer B. Fuddled

     
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  • Currently Being Moderated
    Apr 11, 2011 9:17 PM   in reply to mmcampbe

    If anyone is still wondering what it is, look here:

     

    http://kb2.adobe.com/cps/837/cpsid_83709/attachments/Acrobat_Reader_Up dater.pdf

     

    It's used for the Updater.

     

    ARM stands for Adobe Reader & Acrobat Manager.

     
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  • Currently Being Moderated
    Apr 12, 2011 12:39 AM   in reply to mmcampbe

    ARM is the new updater that came to replace AUM. There are only several keys in registry to control it and this keys can be found in AIM: Administrator's Information Manager. http://kb2.adobe.com/cps/837/cpsid_83709.html here you can find it.

     

    I've made group policy templates in admx format based on AIM and they include managing ARM. They can be found here https://sourceforge.net/projects/customadmx/

     
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  • Currently Being Moderated
    May 11, 2011 3:20 AM   in reply to mmcampbe

    Yes, it does stand for Adobe Reader Manager and I don't understand how and Acrobat Manager gets added in when ARM exists even if only reader and no Acrobat is installed, plus it would and should be ARAM if it truly stood for Adobe Reader & Acrobat Manager and I am well aware the question has already

    been answered and yes it can be removed without causing trouble. The user that posted group policys to make changes and propagate sytem wide in an Active Directory enviornment has a head on his shoulders. Those that went about it via the registry need to rethink strategy.

     

    In workgroup enviornments or in the absence of Active Directory in some enviornments, there is a far more efficient way to do it then the registry.

     

    I think it bizaar and over the top to always jump to the conclusion you need to go under HKEY_LOCAL to add or remove things from startup. It is easy to botch things in the registry, far more time consuming to add and remove entries and simply not neccesary. Reality is even after removing the registry entries or changing a DWORD value, ARM still resides on the machine, but just doesn't start up when Windows starts. However, by approaching it this way if you decide you need it later it is just more of hassle to add and remove from registry and is just plain uneccessary even if it makes you feel geeky cool that you did it by the registry. In many corporate enviornments, i.e. large ones like Boeing, where I have worked a registry change especially propagating it company wide can create headaches and even on a single computer this other method is far more efficient.

     

    Simply go to "RUN" and type "msconfig" then go to startup tab and deselect AdobeARM and apply, it accomplishes the exact same thing without delving into the registry uneccesarily and is VERY SIMPLE. Furthermore, you can propagate the change to other machines more easily and if you change your mind its as easy as going back and rechecking the box. Furthermore, in the absence of a group policy you could simply make the change on the master image using msconfig and next time you image, it would propagate, even in a non AD enviorment.

     

    Why most parties in this thread think going to the registry under HKEY_LOCAL>blah blah blah>Run and deleting or adding values is the best way to go to accomplish this I will never know.

     

    Take care,

     

    Someone with a B.Sc. in Computer Network and Communications Management, A+, CCNP and X....system admin, lead tech and help desk manager

     
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  • Currently Being Moderated
    May 18, 2011 9:19 AM   in reply to mjkocker

    >>I think it bizaar and over the top to always jump to the conclusion you need to go under HKEY_LOCAL to add or remove things from startup.

     

    Yes!!! Me too!!!

     

    I think Adobe should not "go undel HKEY_LOCAL and add things to startup":

     

    If they do not want os removing it... they can simply not add it in the first place!

     

    I HATE automatic update programs

     
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  • Currently Being Moderated
    Nov 7, 2011 2:53 AM   in reply to mmcampbe

    I just updated Adobe Reader and my machine told me it wanted to run ARM at startup, was that alright with me?

     

    That's what brought me here.

     

    So I read this and told the updater I didn't want ARM. It finished the update without the ARM thing. Wouldn't that be the simple way to go?

     

    I also installed it without the infuriating and redundant McAfee scanner - another option provided for me.

     

    Lastly I find it bizarre that man so educated and obviously intelligent should spell it the way he does.

     

    That's the kind of nasty, snide, nitpicking, carping little nuisance I am....

     

    I just have this thing about spelling......

     

     

    p.s.  the thing I found most interesting was the bit about foxit.  I'm downloading it, will give it a try. Lovely if I can get rid of Adobe entirely....

     
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