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Bob Bringhurst 4,640 posts
May 29, 2007
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Nov. 10 - Folio Producer Service Update

Nov 10, 2011 9:33 AM

At 5:00 PM PST, the Folio Producer Service on the web will be updated. This update requires you to update the Folio Builder panel:

 

Mac OS: Download Folio Builder panel

Windows: Download Folio Builder panel

 

This update includes support for the Single Edition and Amazon Appstore.

 

You'll be able to download the new Viewer Builder (v1.7) from the DPS Dashboard.

 

The DPS desktop tools (Overlay Creator panel and Content Viewer) will not be released until all the viewers have been approved in all the stores. (In other words, we'll release the tools when Apple approves the new version of the Adobe Content Viewer.) When the desktop tools become available, you'll be able to add all overlays except slideshows to scrollable frames.

 
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  • Currently Being Moderated
    Nov 10, 2011 10:10 AM   in reply to Bob Bringhurst

    The links go to updates dated 10/27. Is that the new one or will there be a new build posted later today?

     

     

     

    Bob

     
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    Nov 10, 2011 11:15 AM   in reply to Bob Bringhurst

    I have to generate an new app and launch it for the 20 november. Should I use this new version of VB but with the current (not updated) version of Overlay creator/Folio builder ??

     
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    Nov 10, 2011 11:46 AM   in reply to Bob Bringhurst

    ok super Folio builder also coming...

     
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    Nov 10, 2011 5:25 PM   in reply to Bob Bringhurst

    Is this why I'm getting constant ERROR DURING DOWNLOAD messages this evening?

     
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    Nov 10, 2011 5:42 PM   in reply to landrvr1

    @landvr1: yes, might be, because the digital publishing services are down right know. You can keep an eye on health.acrobat.com to know when everything is back up again.

     

    —Johannes

     
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    Nov 11, 2011 12:31 AM   in reply to Bob Bringhurst

    just had to insatall the new update for the folio builder and nothing works after the update! all i get when i restart indesign is the message, that i have to update the folio builder what i just did. restart won't help either.

     

    gotta finish a magazine today and the folio builder doesn't work anymore! after all this problems in the past with downloading folios to the ipad from the adobe server this is just another unbelievable thing. please help!

     

    alex

     
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    Nov 11, 2011 2:01 AM   in reply to alexhuldi

    Get error after update. Any suggestions?

    JC

     
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    Nov 11, 2011 2:34 AM   in reply to João Camilo @ TM

    Hi.

    How come that everytime after a new update, nothing works as well as it did before? I installed the new folio builder update just now and now I can't seem to upload any videos into my articles, because I always get the massage 'upload failed. [svr.Unknown]'.

     

    Can someone help? Maybe withdraw the update, because everything was fine before that? Anything?

     
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    Nov 11, 2011 2:35 AM   in reply to João Camilo @ TM

    Still going insane !

     

    I have update yesterday the VB v17. Was able to connect only with one of my Adobe account ! and sisnce this morning impossible to open VB. I have delete it, empty trash (on MAC) and reinstall it again. still ipossible to open/launch VB !!

     

    this is amazing. I can simply not work.

     

    I had an answer from Adobe telling me :

     

    I should always update the Folio Builder Panel (VB)

    for Folio Producer (Overlay, etc) its to our discretion regarding the app version we are working on.

    And telling me I should FIRST update the FOlio Builder and after the Folio Producer.

     

    I dont need to update my Folio Producer right now. So still impossible to use VB v17.

     

    What is the solution??? Adobe some help would be more appreciated

     
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    Nov 11, 2011 3:49 AM   in reply to bs_stilbezirk

    I can't get it to work. WTF are you doing Adobe? It's not like I paid for it and need it to work.

     
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    Nov 11, 2011 3:58 AM   in reply to Bob Bringhurst

    We uninstalled the Folio Builder and then installed the new version. We already had the latest version of Folio Producer.

     

    It worked on a Mac with CS5.5 and a PC with CS5.

     

    Althought there wasn't an explicit instruction to uninstall the Folio Builder this time in the past Adobe had always stated that this should be done so this may be the cause of some of the problems.

     
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    Nov 11, 2011 5:42 AM   in reply to bs_stilbezirk

    And it's not only videos. I can't upload any articles(stacks). I always get the "Upolad failed. [svr.Unknown]' error. Any suggestions?

     
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    Nov 11, 2011 6:12 AM   in reply to bs_stilbezirk

    Did you uninstal Folio Builder?

     
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    Nov 11, 2011 6:18 AM   in reply to Graham Davis

    I am having the same problem as bs_stilbezirk, and yes, I have indeed installed the Folio Builder Panel before installing the new version.

    As a matter of fact, I did so multiple times, with and without retaining the preferences.

    So far, nothing has helped, including reinstalling Folio Producer (the late October version).

     

    I am running InDesign CS5 though, so that may be the problem.

     
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    Nov 11, 2011 6:19 AM   in reply to Graham Davis

    sure. I deinstalled and reinstalled the expansions quite a few times. only thing I haven't tried is reinstalling indesign. but that's only because I don't think the problem lies with indesign, 'cause everything worked fine until the new update came out...

     
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    Nov 11, 2011 6:27 AM   in reply to wonders_of_technology_123

    I'm running on CS5 as well. if that helps solving the problem.

     
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    Nov 11, 2011 8:30 AM   in reply to Bob Bringhurst

    Hi, guys

     

    Then, If I have InDesign CS5 or CS5.5 with Folio Producer / Folio Builder v1.1.6 I can install straight in both this new version, ok?

     

    Works the same in both Indesign now

     

    Regards

     
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    Nov 13, 2011 4:07 AM   in reply to Bob Bringhurst

    Any updates on this Adobe?

     

    I get a "Site Area Temporarily Unavailable" when i try do download.

    My Folio Producer tells me to update, and i can't work on my folios at all.

     

    I can't work, and i can't update, nice work Adobe!

     

    /

    H

     
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    Nov 13, 2011 8:04 AM   in reply to Henrik Lideberg

    Same issue here. Site Temporarily unavailable

     

    Can I just say that I think it's appalling that as paid up-subscribers we get no notifications of these events. Surely it would be feasible to set up a mailing list that would actively alert us to updates?

     

    Maybe I should contact my Gold support?

     
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    Nov 13, 2011 11:02 AM   in reply to David Cooke

    I am in contact with adobe.com NOC - They are currently investigating.

     

    Klaasjan

     
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    Nov 13, 2011 1:09 PM   in reply to Klaasjan Tukker

    Hello Everybody,

     

    Sorry for the inconvenience. The Adobe.com team is working on their infrastructure. Investigation this evening (CET) showed that one server for adobe.com was causing issues. Mainly visitors to adobe.com from Europe were affected by this. The webops team has rerouted the traffic and the components should be downloadable again. I am trying from the Netherlands and downloads are working for me again.

     

    With kind regards,

     

    Klaasjan Tukker

    Adobe Systems

    (on behalf of the dps and webops team)

     
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    Nov 14, 2011 12:12 AM   in reply to Klaasjan Tukker

    I have absolutely no problem getting to the adobe or acrobat site. I just have problems uploading my folios to my acrobat.com account. Just tried it again and still getting the [svr.Unknown] message. I have work to do. This is getting out of hand.

     
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    Nov 14, 2011 8:34 AM   in reply to bs_stilbezirk

    Alright. Seems to be working again. Reinstalling InDesign with all the updates and the folio builder seems to work. Now let's get back to work!!!

     
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    Nov 15, 2011 6:24 AM   in reply to Bob Bringhurst

    You need to download the update

     

    Folio Builder panel for InDesign CS5.5

    November 14, 2011

    Windows

    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5155

     

    Macintosh

    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5153

     

    or

     

    Folio Builder panel for InDesign CS5.0

    November 14, 2011

    Windows

    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5154

     

    Macintosh

    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5152

     
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