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wjmcdermod
Currently Being Moderated

Adobe Flash Player causing IE and Chrome to crash when on ESPN

Nov 9, 2011 7:01 PM

Tags: #ie9 #chrome #flash_player_11

I have a 64 bit Windows 7 Sony Vaio that I just purchased.  Everything seems to be working ok, except when I go to ESPN.  When I have Flash Player enabled, Internet Explorer and Chrome both stop working and crash unless I leave the page.  When I have uninstalled Flash player or disabled it, I do not have the problem (but I can't view Flash movies on any website).  Adobe Flash Player works fine on other websites on all browsers, its just this particular website on all browsers.  I think the problem is with Flash or involves a virus/malware.  I have MacAfee and nothing is coming up.  I read about a Host file issues in other threads but don't know enough about fixing that myself (if that is indeed the problem).  Does anyone have any suggestions?  If if it involves a virus, can someone suggest a program to fix the problem?

 
Replies
  • Currently Being Moderated
    Nov 10, 2011 2:12 PM   in reply to wjmcdermod

    Please disable HW acceleration to see if it stop the crash. (refer to FAQ if you don't know how)

     
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  • Currently Being Moderated
    Nov 10, 2011 2:59 PM   in reply to Hitomi Kudo

    I found another ESPN crashing problem here: http://forums.adobe.com/thread/922257?tstart=30

     
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  • Currently Being Moderated
    Nov 10, 2011 4:48 PM   in reply to wjmcdermod

    This is FAQ link: http://forums.adobe.com/message/3863047#3863047

     

    However if problem is unique to ESPN site and not other video site, HW enable/disable may not matter.  I suspect they have something special to cause it. I'd try to check if similar thing reported in ESPN forum (exist?) or searching similar issue on internet.

     
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  • Currently Being Moderated
    Nov 10, 2011 5:16 PM   in reply to wjmcdermod

    Another suggestion is to downgrade Flash Player to 10.3 and see if it still crash or not. I noted how to uninstall current version and install older version in the other thread: http://forums.adobe.com/thread/922257?tstart=30

     

    Let us know if older version work fine or stil crash. There is different code path between 10.3 and 11 so there might be chance that older one won't crash. I hope you can enjoy ESPN soon.

     
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