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For all recording/playback users : on 11/10/11, you need to upgrade your SDK

Nov 3, 2011 8:37 AM

Hi folks,

 

I'm sorry to have to announce this, but we're in the process of making some upgrades to our service infrastructure (upgrading some FMSes, specifically, to address security), and it's going to have an unintended side-effect.

 

  In the FMS version we got, new method calls are being embedded in the FLVs we record, and there's no way to turn them off =(. This means that clients which try to play back those FLVs need to have code to catch those method calls, or an exception will be thrown.

 

It's really lousy, but we need to perform this upgrade ASAP. Thursday of next week, we'll ship a new SDK, and you'll just need to recompile your apps with that SDK. Older recordings (recorded before 11/03/11) should be unaffected.

 

  Please know that we take issues like this EXTREMELY seriously. This is the first time in the history of LCCS that we've made a change which forces you to recompile, and we intend on NEVER doing so again. We're a little stuck between a rock and a hard place here.

 

  Thanks for your understanding

    nigel

 

[Edit - we had to move the date back a week, due to Nigel's Law - see my post below...].

 
Replies
  • Currently Being Moderated
    Oct 28, 2011 5:27 AM   in reply to Nigel Pegg

    Just a clarification:

     

    1)

    On 11/03/11 - a new LCCS SDK will be released

    On 11/03/11 - servers are upgraded

    On 11/03 and later:
    * users on LCCS 2.1.0 and below will NOT get their sessions recorded and will NOT be able to play them back.

    * Also won't be able to playback older sessions

     

    Are all of these correct ?

     

    2) Is it possible to release the SDK sooner so that we can test our app with it and release on 11/03, otherwise our timeframe to test/release is less than a day which is fairly hard to do.

     

    Thanks,

    Alex G.

     
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    Oct 28, 2011 2:07 PM   in reply to Nigel Pegg

    Ohh ok thanks! Thanks helps understand the situation better.

     

    I'd prefer the actual release ... but earlier It doesn't sound like an emergency for us, just wondering if you guys could release the official SDK earlier ( before 11/03 ). I guess the new SDK might not work with the older servers ?

     
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    Oct 31, 2011 9:52 AM   in reply to Nigel Pegg

    Thanks for the heads-up

     

    cheers

     

    glenn

    tinylion uk

     
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  • Currently Being Moderated
    Nov 3, 2011 5:26 AM   in reply to Glenn Williams

    Hi Everyone:

     

    Happy update day.  I'm ready for re-compiling today.

     

    -Eric

     
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  • Currently Being Moderated
    Nov 10, 2011 3:37 PM   in reply to Nigel Pegg

    Don't forget the update is TONIGHT (6pm PST). We'll update the SDK first, then do rolling restart of our FMS servers (your client should get disconnected and quickly reconnect to a new server).

     
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  • Currently Being Moderated
    Nov 11, 2011 9:29 AM   in reply to Raff.

    LCCS 2.2 was pushed live yesterday evening (6-8pm PT).

    Please read through this thread to see how it might impact your LCCS recordings.

     

    Thanks,

    LCCS Team

     
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