This has not been a good morning.
Came into the office this morning, logged in and saw that there were updates for the Content Viewer, Producer Tools and the Folio Panel. Updated them all. Started to work some more on a promo piece for a new magazine and began to notice Scroll Panels using the "Pan Only" form within the Content Overlay panel no longer work. This was a great way to create scroll panels that could contain hyperlinks. Problem is, I am not sure where the problem lies. Is the problem with the Viewer or with the updates to the Folio Tools or Folio Panel? I am unfortunately on deadline for this afternoon and I don't have the luxury to troubleshoot this. Granted, I probably shouldn't have updated all of these tools at this juncture, but I was hoping that these updates would fix the problem I was having with the Desktop Viewer that wasn't working. Sadly, the Desktop Viewer works now, but that came with the price of losing functionality elsewhere.
I am also facing the same issue - We are on the deadline here and I updated the Producer Tools and the Folio Panel just as the guy above did and the result is: The scroll that was working yesterday no longer works today - PLEASE, get us a solution!
Yeah, I agree with you Bob! This completely ruined my day. I've been on the defensive all day trying to explain why deadlines are going to be met. I should've never updated the tools and app...
Yeah, it's been a project that I was working on for the last two weeks. We were supposed to have a final walk-through this afternoon and present it tomorrow. But now a good portion of the features that were working and had been promised no longer work. All out of no fault of my own. I understand that these things can happen, but this one is pretty bad and the timing was worse. Like I said, I shouldn't have updated the tools and the Viewer app until after the presentation... but then again, that may have been even worse. At least I was able to get the presentation postponed until Monday... gives me a little more time to figure out what to do.
Anyways, I did able to get a hold of someone through support and was able to send them some files. It's being looked at as I type this. I do have to give credit to the Adobe support staff, they've been helpful and pretty responsive! Thanks guys!