Skip navigation
matthewspencer1
Currently Being Moderated

Strobe Not Working In Firefox

Nov 17, 2011 3:15 PM

Hi All

 

Working on developing a site using Strobe to play videos.

 

It works fine in new versions of Safari, Chrome, and even IE8+.

 

For some reason it throws "--org.strobemediaplayback.triggerHandler" as a popup error and then "We are unable to connect to the content you've requested..." inside the player itself.\

 

This is in Firefox 7.

 

Any thoughs on why this might be?

 

Thanks

 

Matthew

 
Replies
  • Currently Being Moderated
    Nov 18, 2011 1:40 AM   in reply to matthewspencer1

    Hi Matthew,

     

    please raise a bug at https://bugs.adobe.com/jira/browse/FM and provide the stream example, the code you're using to load the player that you are using  (if it's not standard) and some other details that could help me replicate your case.

     

    S.

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 18, 2011 8:43 AM   in reply to matthewspencer1

    Hi Matthew,

    I replicated your problem using the data from the bug report.

    On Firefox I get an answer from the server that's 9.7 kB long instead of 3.3MB.

    I suspect either an asset problem or a strange behavior form Flash Player.

    Before I forward the bug to the Flash Player team, can you verify that the issue appears with another asset on the same server? Maybe you could change the encoding parameters?

     

    S.

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 21, 2011 1:04 AM   in reply to matthewspencer1

    Hi Matthew,

     

    I mean the encoding of the video file (ex: h264 with default parameters in ffmpeg).

     

    Did you configure the web server is a special way? Like chunked response, etc?

     

    S.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points