Skip navigation
richardmesenV
richardmesenV
Currently Being Moderated

Unassign a task

Nov 22, 2011 1:18 PM

Hello, I need to assign a task to a user with limited time of 3 business days of the calendar, if upon completion of the 3 days without user action, requires removing the assignment. The task is to appeal to a submission at the conclusion of the appeal period, the users can not perform this action. What is the best way to do this.


Thanks for your help


524 Views   3 Replies   Latest reply: Robert Haché, Nov 24, 2011 6:39 AM
 
Replies
  • Robert Haché
    Currently Being Moderated
    1. Robert Haché,
    Nov 23, 2011 7:17 AM   in reply to richardmesenV
    Report

    This sounds like a deadline or an escalation.  Would either of those suit your purpose?  After three days the task deadlines and moves to the next step or it remains on the same step but escalates to another user.

     
    |
    Mark as:
  • richardmesenV
    Currently Being Moderated
    2. richardmesenV,
    Nov 23, 2011 11:53 AM   in reply to Robert Haché
    Report

    Hi Robert, is deadline, but after 3 days, the taskdoes not scale to another user or task should be removed from the workspace.


    Place 3-day deadline, but the task remains in the workspace after completing the period, how could I remove it?


    Thanks


     
    |
    Mark as:
  • Robert Haché
    Currently Being Moderated
    3. Robert Haché,
    Nov 24, 2011 6:39 AM   in reply to richardmesenV
    Report

    True, when a task deadlines a notification (deadlined task) remains in the user's To Do list.  However the only thing that user can do with that notification item is to remove it.  It remains there to notify the user that the task has deadlined and moved on.  The owner of that notification is the only one who can remove it.  The task itself has moved on to where ever your process sends it.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points