Skip navigation
Fede.T
Currently Being Moderated

Problem to install Flash Player.

Nov 23, 2011 7:14 PM

Tags: #11.0.1.152

Mi problema surgió al actualizar el Flash Player, lo que sucedió es que no me funcionaban algunos reproductores de internet, entonces trate de desinstalar manualmente y volver a instalar, pero lo que pasa es que cada vez que abro el archivo de instalación no pasa nada, me aparece el proceso en el administrador de tareas pero no veo la instalación y no puedo instalarlo.

 
Replies
  • Currently Being Moderated
    Nov 23, 2011 9:09 PM   in reply to Fede.T

    Try using the installer from http://forums.adobe.com/thread/909550

     

    If you need more help, please specify all your operating system and browser details.

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 24, 2011 5:06 PM   in reply to Fede.T

    Browser?

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 24, 2011 5:39 PM   in reply to Fede.T

    Also, what do you mean by "cant" - what happens when you try?

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 25, 2011 6:37 PM   in reply to Fede.T

    Can you see the Flash animation at http://www.adobe.com/software/flash/about/ ?

     

    Does it also happen if you disable Hardware Acceleration (http://forums.adobe.com/thread/891337)?

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 25, 2011 7:58 PM   in reply to Fede.T
     
    |
    Mark as:
  • Currently Being Moderated
    Nov 25, 2011 9:22 PM   in reply to Fede.T

    What version of Firefox?

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 25, 2011 10:09 PM   in reply to Fede.T

    Fede.T wrote:

     

    Still not working

    You mean you still cannot permanently disable Hardware Acceleration?

     

    You can download previous versions from http://kb2.adobe.com/cps/142/tn_14266.html - you must uninstall the current version before installing an older version.

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 26, 2011 12:25 AM   in reply to Fede.T

    Can you go through the troubleshooting routine explained at http://forums.adobe.com/thread/889577

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 26, 2011 5:47 PM   in reply to Fede.T

    Can you post the link to your bugbase report?

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 26, 2011 9:20 PM   in reply to Fede.T

    You wrote that you went through the troubleshooting pages; that includes a bugbase report.

     
    |
    Mark as:
  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Nov 27, 2011 2:31 AM   in reply to Fede.T

    I tried both your Flash sites and only get a problem with Transformice if Adblock Plus is enabled. If you have that installed, click the arrow to the right of the Adblock Plus button on the Firefox toolbar and choose "Disable on Transformice". See screenshot.

     

    As regards the other site, I was able to play a video without a problem even with Adblock Plus enabled.

     

    If you right click the player on Justin TV, does it show which version of Flash you have installed as shown in the screenshot?

     

    Also, if you right click the Windows Taskbar, go to Task Manager and then click the "Processes" tab, can you see "plugin_container.exe" running? You need to check for it when you load a Flash player somewhere.

     

    transformice.jpg

     

    justiv_tv.jpg

     
    |
    Mark as:
  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Nov 27, 2011 12:43 PM   in reply to Fede.T

    If you cancel the plugin_container.exe process, you'll see the player, but Flash won't run. See: http://support.mozilla.com/en-US/kb/What%20is%20plugin-container

     

    Also, check to make sure you haven't blocked it with your firewall.

     
    |
    Mark as:
  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Nov 29, 2011 3:08 AM   in reply to Fede.T

    Fede.T wrote:

     

    I don't get  it

    OK, I'll try to explain.

     

    If you have several sites open and then decide to view a video somewhere, but due to a problem with it, it crashes, without the plugin_container.exe process running, the whole browser would crash. The plugin_container runs like a kind of sandbox if you like which isolates a video from the rest of the browser so that if it crashes, you can still carry on using Firefox. So if you end task on that process, then videos can no longer play.

     

    By the way, you should update Flash to the latest version which is 11.1.102.55, download from: http://get.adobe.com/flashplayer/ The version you're using at the moment is a security risk and exposes your PC to attack.

     
    |
    Mark as:
  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Dec 1, 2011 1:21 AM   in reply to Fede.T

    Fede.T wrote:

     

    Waiting.

     

    Can you have a look at this article please: http://kb.mozillazine.org/Flash#Flash_player_not_working_on_certain_we bsites

     
    |
    Mark as:
  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Dec 1, 2011 10:35 AM   in reply to Fede.T

    Fede.T wrote:

     

    Maybe the problem is because I don't have installed the ActiveX?

     

    No. ActiveX is a Microsoft technology and not supported in Firefox. You only need the ActiveX version if you use Internet Explorer.

     

    Could you try starting Firefox in Safe Mode and see if that makes any difference. To do that, click "Help", then "Restart with add-ons disabled". Firefox will close and then you'll see a menu. Don't checkmark any of the boxes; just click the button called "Continue in Safe Mode". Firefox will subsequently restart with all your add-ons disabled.

     

    Next, go to both sites and see if it makes any difference. If the videos play properly, then one of your Add-ons is causing the problem. What you would need to do in that particular case is to repeat the same steps, then when you see the menu, checkmark the top option called "Disable all add-ons". After Firefox restarts, start re-enabling your add-ons one-by-one until the problem recurs. Then you'll know which one it is which is causing the problem.

     

    By the way, there's a standalone version of Transformice you can download from here: http://forums.transformice.com/showthread.php?t=2307 "Standalone' means you don't need an Internet connection to play.

     
    |
    Mark as:
  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Dec 1, 2011 11:49 AM   in reply to Fede.T

    Purely to eliminate some rogue application or something on your system from the equation, could you please download the free version of Malwarebytes from here and then do a full system scan: http://www.malwarebytes.org/products/malwarebytes_free

     
    |
    Mark as:
  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Dec 2, 2011 1:37 AM   in reply to Fede.T

    Do you have a parent who may have installed filtering software and has blocked those two sites to prevent you from accessing them? Maybe you're of school age and spend too much time on the PC instead of doing your homework for example.

     
    |
    Mark as:
  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Dec 2, 2011 10:47 AM   in reply to Fede.T

    Fede.T wrote:

     

    Nope, there isn't a filter, I think it's a problem of Adobe...

     

    It wouldn't necessarily be visible to you. This one for example doesn't reveal any monitoring: http://www1.k9webprotection.com/

     

    I doubt if Adobe is at fault because if it was, then many more users would be experiencing the same problem as you. But as you can see from the following screenshot, I can play Transformice without a problem. Incidentally, it reminds me a bit of an old game I used to play called "Lemmings".

     

    transformice.PNG

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points