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mrmorgan_chs
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Mac OS 10.7.2 and Photoshop CS4 11.0.2

Nov 30, 2011 11:21 AM

Tags: #cs4 #photoshop #macintosh #apple

New to forums, please help if you can.

 

I have an Apple networked user that is getting the following error when trying to launch Photoshop CS4. Other users can successfully launch Photoshop and error occurs on all networked iMacs for the 'problem' user.

 

We have tried to solve the problem by reseting preferences, but this did not correct the problem.

 

Thanks in advance!

 

David

 

Error message at launch of Photoshop:

 

"Could not initialize Photoshop because the file is locked. Use the Get Infor command in the Finder to unlock the file."

 

I right-clicked the PS icon and chose Get Info. However, the Locked checkbox is not checked (so it is already unlocked).filelockedmessage.jpg

 
Replies
  • Keli Douglas
    23 posts
    Nov 28, 2011
    Currently Being Moderated
    Nov 30, 2011 12:15 PM   in reply to mrmorgan_chs

    It sounds like you are saying a different user can log into the same iMac and get Photoshop to open, is that correct? If that is the case something must be off on the user's profile. Check the Network Account Settings.

     
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