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macnut44
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Flash Player 11 not compatible with Mac OS X 10.5

Nov 5, 2011 9:43 AM

Tags: #version #mac #update #installation #os #installer #flashplayer #incompatible #operatingsystem

I just received an Update notification from Adobe system - to update Adobe Flash Player but the Update download doesn't specify what version of Flash Player this would install. When I clicked on "See Details" it took me to an Adobe page that does not SPECIFICALLY address the issue of which version of Flash player this Update notice would install. Unfortunately, I had previously choose to install this UNKNOWN version update and it totally screwed up all Flash videos that I attempted to view. I caused a rapid blinking or flashing of the video then crashed the browser (both, Firefox and Safari). Only after a lot of further research did I discover that Adobe's latest Flash Player Update installed version 11 and version 11 is reported (by Adobe) to be compatible with Mac OS X 10.6, 10.7+.  I am running Mac OS X 10.5.8. The Flash installer should have detected the OS version that my computer is running (but obviously it did not!!!). I had to spend more of my valuable time to UN-install Flash Player version 11 and then RE-install version 10.3.183.10. Everything is fine now.............but why is Adobe sending out Updates for Flash Player that: #1 - do not specify what version this Update will be installing and #2 (and more significantly) - why doesn't the Update installer detect the operating system on a computer and if NOT COMPATIBLE, cancel the installation? This is a ridulous and time consuming situation caused by Adobe Systems.

 
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  • Currently Being Moderated
    Nov 10, 2011 3:10 PM   in reply to macnut44

    We are sorry to cause you a trouble and take your time. It must have been a bug in script for our download site. I'm sure we fixed this parcitular issue already but if you encounter same problem again, please let us know through this forum. Thank you for using Flash Player! 

     
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  • Currently Being Moderated
    Nov 29, 2011 1:56 PM   in reply to Hitomi Kudo

    I am having this problem too!  BUT after uninstalling (I'm not sure which version)  I cannot get a new or old or any flashplayer to install!  Bug not fixed...

     
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    Nov 30, 2011 9:56 AM   in reply to Hitomi Kudo

    I too am having this problem.  There seems to be no downloadable Adobe flashplayer compatible with a Mac OS X 10.5.8 (non Intel).  Can you please help me solve this problem?

     

    Pete

    pb007s3135@blueyonder.co.uk

     
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  • Currently Being Moderated
    Dec 1, 2011 10:40 AM   in reply to macnut44

    "Flash Player 11 is not supported on Mac OS version 10.4 (Tiger) and 10.5 (Leopard). The latest version of Flash Player available on these Mac OS versions is 10.3"

     

    This is just unbelievable. "Develop once, deploy everywhere" no more...

     

    And, as a consequence, this mean i have to target 2 differents express install process, one for Mac OS (up to 10.3) and one for Windows OS

     

    Ouch.

     

    Mike

    http://www.deja-vue.net

     
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  • Currently Being Moderated
    Dec 1, 2011 4:00 PM   in reply to MichaelBarbero

    so do you know where to download flashplayer 10.3?

     
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  • Currently Being Moderated
    Dec 1, 2011 4:21 PM   in reply to planter 1259

    Update:

    Easiest place to get Flash Player for Mac OS 10.5 is: http://get.adobe.com/flashplayer/otherversions/

     

     

    There are following FAQ which must help you to uninstall and install 10.3.

     

    uninstall

    http://forums.adobe.com/thread/889574?tstart=0

     

    10.3 installer

    http://forums.adobe.com/thread/889580?tstart=0

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Dec 1, 2011 5:07 PM   in reply to Hitomi Kudo

    I just added a new FAQ that describes why you're getting prompted for an update and what we're doing to minimize the noise.

     

    Why does Flash Player prompt me to install an incompatible version on Mac?

     

    Chris

     
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  • Currently Being Moderated
    Dec 2, 2011 7:59 AM   in reply to MichaelBarbero
     
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    Dec 3, 2011 4:42 AM   in reply to macnut44

    I am having the exact same problem. The link Hitomi Kudo put in is to download Adobe 11 and that doesn't work on my Mac OS X 10.5.8. This is driving me crazy!

     
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  • Currently Being Moderated
    Dec 3, 2011 5:38 AM   in reply to PageLast
     
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    Dec 3, 2011 6:22 AM   in reply to planter 1259

    Does it work for Safari 5.0.6? I don't use Firefox...

     
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    Dec 3, 2011 6:48 AM   in reply to PageLast

    yes but it doesn't work on facebook - warning - facebook blocked me 

    from broadcasting the address as a possible phishing/spam source - I 

    took that chance.

     
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  • Currently Being Moderated
    Dec 3, 2011 6:52 AM   in reply to planter 1259

    Thank you. There must be a Adobe Flash Player version that runs on Mac 10.5.8 and that works on Safari, Firefox and Facebook. Up to a week ago I never had any problems...

     
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  • Currently Being Moderated
    Dec 3, 2011 7:00 AM   in reply to PageLast

    I had exact same situation.  Having uninstalled my old flashplayer and 

    finding the new one not compatible It took me 5 days to find somewhere 

    to download flash 10.1.

     
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  • Currently Being Moderated
    Dec 3, 2011 10:30 AM   in reply to planter 1259

    I opened the link and tryed to download version 10.1 but nothing happend.

     
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  • Currently Being Moderated
    Dec 3, 2011 4:06 PM   in reply to Chris Campbell

    OK, Chris/all, so… what is the correct version of the player to use on a PPC Mac under OS 10.5.8 (the latest OS a PPC Mac can run)? And what's the deal with embedded videos on Facebook no longer working for some of us?

     

    This page http://kb2.adobe.com/cps/908/cpsid_90893.html says, "If you have Mac OS version 10.3 or earlier, or your Mac does not have an Intel processor, do not download the latest Flash Player version. See Archived Flash Player versions."

     

    The "Archived Flash Player versions" page http://kb2.adobe.com/cps/142/tn_14266.html says, "Mac OS X, 10.4+ —For PowerPC processors: most recent Flash Player 10.1 "

     

    I don't know how to interpret "10.4+" for sure, but I would think it includes OS 10.5.x. Yet, Macnut44's post above seems to say that I could run the 10.3.183.11 version of Flash Player under OS 10.5.8.

     

    I have been doing OK for a while with 10.1.102.64, but now I have the Facebook problem. I'm wondering if upgrading to 10.3.183.11 would eliminate that.

     

    I'd just go ahead and try it, if not for the fact that my Power Mac G5 has never seemed very happy with Adobe stuff. Adobe Air almost killed it a while back.

     
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  • Currently Being Moderated
    Dec 3, 2011 4:26 PM   in reply to Ms. Crankypants

    I uninstalled my flashplayer 10.1.? to update and still can't get ANY older version to install.  This is making me nuts!  JUst tried to install 10.1.102.64 again and install failed at 95% complete.

     
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  • Currently Being Moderated
    Dec 4, 2011 12:03 PM   in reply to MichaelBarbero

    I am so disgusted with Adobe it isn't even funny. There are literally thousands of those of us who have power pcs that are also members of FB. Now we are told unless we are willing to pay thousands of unnecessary dollars for a new system, we can no longer view videos, because Adobe no longer thinks we should be able to.

     

    My G5 Tiger is perfect. I have never had reason to switch to intel and I refuse to let the greed of the software industry dictate to me that I have to buy something I don't want and isn't necessary, just because they want the money.

     

    Maybe I won't be able to view the videos, but guess what, I'd rather stand on my principles and not make them rich. Someday, when people realize how they are being manipulated they may finally take a stand.

     

    It should be a choice, not a dictate.

     
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  • Currently Being Moderated
    Dec 5, 2011 2:34 PM   in reply to Ms. Crankypants

    If your Mac is with Power PC:

    The latest support player version is 10.1.102.64 

    http://forums.adobe.com/thread/895134?tstart=0

     

    If your Mac is with Intel and OS is 10.4 ~ 10.5:

    The latest support player version is 10.3.183.11

    http://forums.adobe.com/thread/895134?tstart=0

     

    I hope this crarify the info here.

     
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    Feb 26, 2012 1:03 PM   in reply to Hitomi Kudo

    I did download the 10.1.102.64 for my Tiger and guess what IT STILL WON'T WORK WITH FB!

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Feb 28, 2012 5:51 PM   in reply to sherrie844

    Facebook has disabled support for this version of Flash Player.  I know that some users have taken this into their own hands and around this issue using modified versions of the player.  I'll continue to bring this issue up to our management team, but at this point I'm not very optimistic.

     

    Chris

     
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  • Currently Being Moderated
    Apr 19, 2012 5:42 PM   in reply to Chris Campbell

    Please don't blame facebook for a fail from your company (or if it is not a fail, just assume that your company neglect users of MacOS 10.5)

     

    Facebook is not alone, many video online simply use the latest versions of Adobe to show their videos, and certainly do not expect that updating their system will cut them from a large audience. The absence of solution from Adobe, will only drive Facebook and other online publishers to quit a system where they cannot reach a full audience, because as mentionned above, it is doubtful that in a near future all users of MacOS 10.5 will upgrade their system as most computers equipped with this OS still have a reasonnable lifespan.

     

    On my side, well I will not dye not to see a few videos online, but it clearly shows me a company that shows not much consideration for end users, and when choosing between equivalent illustrating products this will clearly play a role. Of course, a strong reaction of Adobe to correct this issue would also send a strong signal, unfortunately I doubt it will happen before I have to choose for my softwares suites. But I am certainly not alone in this situation...

     

    Or... Adobe assumes to think that OSX10.5 user are economically negligible, which might be the truth, ad in which case assuming this decision publicly would be appreciated, so we know immediately that we should find other solutions (and companies who want to reach OSX10.5 public know it also...)

     
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  • Currently Being Moderated
    Apr 19, 2012 7:43 PM   in reply to macnut44

    macnut44 wrote:

     

    I did download FP v10.3.183.18 but I continue to receive Up Date Alerts from Adobe telling me to update Flash Player ***** First and foremost Adobe does not indicate WHAT VERSION these Up Dates notifications are referring to. This is much like receiving an email from an unknown source telling one they need to Up Date to the latest version of virus XXX.

    If you are receiving email notifications about Flash Player updates; these are not from Adobe, but most likely spam or malware.

     

    If you receive update notifications from the installed Flash Player, then you can simply disable the notifications at http://www.macromedia.com/support/documentation/en/flashplayer/help/se ttings_manager05.html

     
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  • Currently Being Moderated
    May 14, 2012 9:52 PM   in reply to Pat Willener

    I have read this thread and I am still dead in the water.

     

    1. I try to watch Hulu, I get told I must install 11.
    2. Finish that & it of course fails.
    3. I uninstall, reinstall 10 that DID work.
    4. I carefully turn OFF the auto update
    5. Go to Step 1, do not pass Go

     

    I see the mention of a comand line install, but where do I find a 10,5 "flash.exe" file???

     

    [I note Adobe's color is red, just like a Star Trek redshirt...]

     
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  • Currently Being Moderated
    May 15, 2012 7:18 AM   in reply to Confused Agane

    I had the same problem getting Flash to work. I don't have 10.5; I have 10.4.1 Tiger and a PPC. I can tell you what I did and it worked. It will probably work for 10.5 as well. 

     

    Forget getting support from Apple, their greed is outweighing what used to be a great company. Other people are in the same boat with PowerPCs, and they have the knowledge to do something about it. I found one.

     

    There is a hack that can be installed that tricks Flash into thinking it is the current update. I now get FB, hula and others that were lost to me.

     

    I found this in an Apple support communities forum from "Texas Mac Man" - it worked beautifully for my Tiger. The man does ask, that if you are happy with the hack, you make a donation. Believe me I gave one!

     

    Download this http://www.steelbin.com/FPforFBPPC.zip to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work.

     
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  • Currently Being Moderated
    May 21, 2012 4:31 PM   in reply to Chris Campbell

    Chris Campbell wrote:

     

    I just added a new FAQ that describes why you're getting prompted for an update and what we're doing to minimize the noise.

     

    Why does Flash Player prompt me to install an incompatible version on Mac?

     

    Chris

     

     

    On my Intel 10.5 I followed:

     

    1. A user of an unsupported OS will get a notification that a new update is available
    2. They'll download the update and attempt to install
    3. The installer will notice that the OS is not supported and will:
      1. Alert the user with an error telling them that the OS is unsupported
      2. Set a flag telling the update mechanism to stop checking for future updates

     

    So while you'll get one update notification, once the installer tells the auto update mechanism to stop you shouldn't see any more.

     

    Re: 1. -- It's more like "YOU SHALL install 11, NOW; there's no choice.

     

    But shouldn't  does not mean "won't" at least for me. I get nailed with the forced update attempt/failure EVERY loop through the process. So Flash is DOA for me on Firefox, Opera & Safari.

     

    Why not give the user the option to decline the now-forced borked installation? Or is Adobe just going to blow off users of 10.5?

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    May 23, 2012 12:44 AM   in reply to Confused Agane

    Can you not ignore the update notification when it occurs?  This shouldn't be happening, but I'm surprised that you say it's forced.  Maybe you could explain what you're seeing, screenshots would also help.

     

    You are on 10.3, correct?

     
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  • Currently Being Moderated
    May 23, 2012 1:44 PM   in reply to Chris Campbell

    So I start Hulu under Safari; and of course I go to Fringe.

     

    I get this:

     

    Step_1.jpg

     

    If I say no, I don't get to watch Fringe; unacceptable!

    So I accede to the demand:

     

    IIStep_2.jpg

     

     

    And soon I get:

     

    Step_3.jpg

     

    I can repeat these steps, but nothing changes.

     

    OSX 10.5.8/Intel

    Safari Version 5.0.6 (5533.22.3)

    Flash - "You have version 10,3,183,19 installed"

     

    Update: I manually reinstalled 10.3, and now, while Safari still fails, I see Opera works.

     

    Chrome must have some internal Flash viewer but it's way too slow: You hear the BANG of a gunshot, count one-potato, and then see the bad guy fall.

     
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  • Currently Being Moderated
    May 24, 2012 5:27 AM   in reply to Pat Willener

    Pat,

     

    I don't know which OS you have, but the newest for my Tiger 10.4.1, was Flash Player 10.1.102.64, which I got off of Adobe's download site. (Under old versions/flash player downloads). You might want to verify if your SO is newer.

     

    Hope it works for you. I know it made my life loads better. Getting the hack, I can now use Safari and Firefox both on FB and Hulu.

     

    Sherrie

     
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