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uamsathak
Currently Being Moderated

Adobe

Dec 2, 2011 1:34 AM

Hi Team,

 

In pdf file, if user select one cross-out manually, that cross-out selected and another cross-out also automatically selected(In this case user select only one cross-out). Could you please advise me.

 

I have attached the screen shot for your review.

 

Thanks & Regards,

Mohammed.A SathakathullahPDF BUG SCREENSHOT.jpg

 
Replies
  • Currently Being Moderated
    Dec 2, 2011 1:36 AM   in reply to uamsathak

    Try the forum for Adobe Reader.

     
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  • Currently Being Moderated
    Dec 2, 2011 3:32 AM   in reply to uamsathak

    Who creates the cross-out?

     
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  • Currently Being Moderated
    Dec 8, 2011 8:03 AM   in reply to uamsathak

    It looks like one cross-out.

     
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  • Currently Being Moderated
    Dec 13, 2011 3:54 AM   in reply to uamsathak

    And what is the problem?

     
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  • Currently Being Moderated
    Dec 14, 2011 11:22 AM   in reply to uamsathak

    We do not work for Adobe. However, if you post your file some place, several folks might take a look and see if they can help. If we can look at the PDF, we might have a clue what you are talking about, but almost everyone seems to not understand your problem and what you want.

     
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  • Currently Being Moderated
    Dec 24, 2011 2:22 AM   in reply to uamsathak

    http://www.adobe.com/support/contact/

     

    Direct support for Adobe software is charged. There is no email address - you must open a ticket from the link above and pay for the service.

     

    As we have not seen other reports of this effect (given the number of users, if it was a general bug there'd be thousands of posts) I suspect that the structure of this particular file is incorrect, so the word on the top line is within the text flow of the other selection. Unlike with Word or text files, the position of objects on a PDF page need not have any relationship to their reading order, so you can have words visually in different paragraphs which are next to each other in the structure of the file. Text selections use this structure, which is why tagging a PDF file for accessibility when you create it is so important (this ensures the visible and structural flows match).

     

    As Bill says, without having access to the file it's impossible to be of further help.

     
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