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No PDF File Produced - offending command, please assist

New Here ,
Dec 05, 2011 Dec 05, 2011

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I am getting the following error when trying to convert an MS Word 2010 document into a PDF using Adobe Acrobat Pro 9.0

******************************************************************************************

%%[ ProductName: Distiller ]%%

Cambria not found, using Courier.

%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:

-dict-

-file-

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

***********************************************************************************************

Can somone suggest what I can do? 

Thanks a lot!

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Participant ,
Dec 05, 2011 Dec 05, 2011

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Hi,

Well acrobat 9 pdf maker is not compatible with ms2010. If you wish to convert office app to pdf you need to use the File > Print to Adobe Pdf Printer as your workflow.

Hope this helps.

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Explorer ,
Dec 05, 2011 Dec 05, 2011

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This is a postscript error pointing to a font issue in the Word document that you are trying to convert.  See if the information here can be of help in troubleshooting your issue:

http://www.prepressure.com/postscript/troubleshooting/errors/invalidfont

Best of luck.

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