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tiresome!!
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Flash Player: latest version not installable?

Dec 8, 2011 3:15 PM

Tags: #an #would #love #answer!

I am repeatedly getting a message saying I need to install the latest version of Flash Player.

When I try to download it, I am told I cannot install it because my operating system (OS10.4.11) will not work with this version.

When I try to install an older version, I am told it is discontinued!

I called Customer Service, who told me I needed to buy a newer Mac!!

Is there no solution to this???

PLEASE HELP.

 
Replies
  • Currently Being Moderated
    Dec 8, 2011 4:35 PM   in reply to tiresome!!

    See http://forums.adobe.com/thread/931724

     

    If you visit websites that require you to upgrade to FP11, there is really nothing you can do.

     
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  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Dec 9, 2011 10:58 AM   in reply to tiresome!!

    tiresome!! wrote:

     

    I am repeatedly getting a message saying I need to install the latest version of Flash Player.

    When I try to download it, I am told I cannot install it because my operating system (OS10.4.11) will not work with this version.

    When I try to install an older version, I am told it is discontinued!

     

     

    Try installing Shockwave For Director: http://get.adobe.com/shockwave/ It's primarily used for interactive Flash games, but might fix your problem.

     

    Here are the system requirements for it: http://www.adobe.com/products/shockwaveplayer/productinfo/systemreqs/

     
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  • Currently Being Moderated
    Dec 10, 2011 9:59 AM   in reply to tiresome!!

    I am in the same situation. Same op sys MAC Intel 10.4.11. Macbook Pro. Not a cheap system. Runs great until now. Can't watch anything I could before this fiascoe.

    Was instructed to update flash. Followed Adobe's instructions to uninstall old version first, then installed the recommended Flash version (10.3.....).

    It will load up into applications and the icon will appear in the app tool bar until I finish the install, which it then disappears. Only thing found in the system is the Flash install manager. I thought because of uninstaller still in system that was causing the disappearing act. Removed the uninstaller. Still not any different. From my brief two day search on this site, may people are affected.

    Now, after Adobe directs me to do something specific, well knowing that the new version does not work for my system, after uninstalling the usable software, not being able to get said working older version back and not supporting, or even forwarning of problems... Bad call.

    The reason I am a big fan of Macs is they support their systems. Up til now, all software by Apple, old or new, will work on their systems. Sounds like Apple needs to get involved.

    Question to 'tiresome!!'... Did Adobe call support charge you the fee to tell you to get a new computer?

     
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  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Dec 11, 2011 1:34 AM   in reply to tiresome!!

    This is the biggest downside of buying an Apple computer. You cannot upgrade the machine, or the operating system. When technology advances whereby certain apps no longer work because your system is considered too old, you're forced to buy a complete new machine.

     

    At least with Windows, you can upgrade parts, upgrade the operating system and receive free full support for quite a number of years. I'm still using Windows XP Pro which came onto the market in 2004 and is supported until 2014. You can change everything except the motherboard on a Windows PC and still use your existing licence.

     
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  • Currently Being Moderated
    Dec 11, 2011 2:08 PM   in reply to Xircal

    Microsoft must have changed their support then. The reason I went to Macs is because years ago XP did an automatic update, and then anytime using Windows media player, my computer would freeze. I'd have to reboot. Microsoft refused to help without a 'fee' . I saw thousands of people were SOL with the same problem. A friend that has had PC's since early '90s, went to Macs in late 90's. He said that for Apple, all the new systems will operate all previous software, and they are designed to do so. And they have always helped. So when the media player issue happened, I jumped to Mac.

     

    The 8 years I had PCs, they would have to be worked on about once a year for some reason or another, mostly software glitches. The first couple of years, micrsoft covered the cost. I had to pay for the rest. Microsoft didn't pay! The 5 years that I have had the Mac, only the video card went out last year. It was replaced free of charge. because of a bad batch of cards from the manufacturer. I have had a number of Apple updates, and still get them without issue. If an issue popped up, they had a fix for it, free of charge.

     

    Right now, Adobe is doing to me what Microsoft did to me 6 years ago. They convinced me to update, then when it doesn't work, they don't help me to at least get back the old version so it will basically work. Then they say that I'm outdated. Thats the issue I have now. Only a few sites had demanded flash 11, but with no flash at all (adobe had me uninstall old first), I can't even manage my photobucket account. They require some sort of flash. And no Youtube.

    My father-n-law that does world wide data management has said that Apple corp is having issues with Adobe, not keeping up with changes, like the issue at hand. Adobe still directs Mac w/ 10.4.11 to download Flash version 10.3. They still haven't figured out that it doesn't work. 

    My next step is to  'upgrade' my "non-upgradable" OS from tiger to leopard. They do offer OS upgrades. That should at least for now put me into the 'workable software boundaries' for Flash.

     
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  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Dec 12, 2011 3:12 AM   in reply to tiresome!!

    tiresome!! wrote:

     

    I agree with fauXGT, not to mention all the viruses that you don't get with Mac but do have to deal with on PCs!

     

     

    You really think MACs aren't prone to viruses? WOW!

     

    http://www.h-online.com/security/news/item/Mac-scareware-becomes-more- visible-Update-1246693.html

     

    http://www.securitytracker.com/id/1026323

     

    http://www.securitytracker.com/id/1026311

     

    Message was edited by: Xircal

     
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  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Dec 12, 2011 3:13 AM   in reply to fauXGT

    fauXGT wrote:

     

    Microsoft must have changed their support then. The reason I went to Macs is because years ago XP did an automatic update, and then anytime using Windows media player, my computer would freeze. I'd have to reboot. Microsoft refused to help without a 'fee' . I saw thousands of people were SOL with the same problem. A friend that has had PC's since early '90s, went to Macs in late 90's. He said that for Apple, all the new systems will operate all previous software, and they are designed to do so. And they have always helped. So when the media player issue happened, I jumped to Mac.

     

    The 8 years I had PCs, they would have to be worked on about once a year for some reason or another, mostly software glitches. The first couple of years, micrsoft covered the cost. I had to pay for the rest. Microsoft didn't pay! The 5 years that I have had the Mac, only the video card went out last year. It was replaced free of charge. because of a bad batch of cards from the manufacturer. I have had a number of Apple updates, and still get them without issue. If an issue popped up, they had a fix for it, free of charge.

     

    Right now, Adobe is doing to me what Microsoft did to me 6 years ago. They convinced me to update, then when it doesn't work, they don't help me to at least get back the old version so it will basically work. Then they say that I'm outdated. Thats the issue I have now. Only a few sites had demanded flash 11, but with no flash at all (adobe had me uninstall old first), I can't even manage my photobucket account. They require some sort of flash. And no Youtube.

    My father-n-law that does world wide data management has said that Apple corp is having issues with Adobe, not keeping up with changes, like the issue at hand. Adobe still directs Mac w/ 10.4.11 to download Flash version 10.3. They still haven't figured out that it doesn't work. 

    My next step is to  'upgrade' my "non-upgradable" OS from tiger to leopard. They do offer OS upgrades. That should at least for now put me into the 'workable software boundaries' for Flash.

     

     

    You can disable automatic updates if you want to. You're under no obligation to enable them. However, you have to bear in mind that the majority of users aren't technically minded and don't know the first thing about security. Automatic updates was designed to address that anomaly.

     

    By free support, I'm talking about security patches and the like. Apple charges you for those, or used to.

     

    Installing an older version of any Adobe app exposes your system to the kind of vulnerabilities the update was designed to address.

     
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  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Dec 12, 2011 10:07 AM   in reply to tiresome!!

    tiresome!! wrote:

     

    Certainly not as many as PCs are!! I've had both and hardly ever any trouble with a Mac; constantly updating virus software with PCs.

     

    If you keep track of security issues which I suspect you don't judging by your response, you'll find quite a large number of vulnerabilities in your cherished Mac.

     

    This is likely to increase in the same way it has with other operating systems as Mac users rapidly become targets of opportunity primarily because there are so many users like yourself who are gullible enough to believe that just because they're using a Mac, they're not vulnerable to these kind of exploits.

     

     

    I could go on posting links for you all night, but I think you (might) get the picture now.

     
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  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    Dec 12, 2011 10:37 AM   in reply to tiresome!!

    tiresome!! wrote:

     

    The picture I get is of an arrogant know-it-all.

    The issue I have at the moment, one of the very few I've had since owning my Mac, has to do with Adobe/Flash, not Mac.

    Thanks for all your "help".

     

    You jumped on fauXGT's bandwagon.

     

    As regards your problem, you can download an archived version from here: http://kb2.adobe.com/cps/142/tn_14266.html

     

    However, you'll have to uninstall the existing version using the Adobe Flash uninstaller first otherwise you'll get a message saying that the version you're trying to install is older than the one you have now. Download the uninstaller from here: http://kb2.adobe.com/cps/141/tn_14157.html

     

    And if you have an AV which includes web shields, file shields and the like, disable them first because file scanners in particular interfere with the uninstall/installation process which leads to corruption further down the line. If you have AVAST, you can do that by right clicking the orange icon in the systray and then choose to disable all shields for one hour. You might have to repeat that if you reboot.

     
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