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responses?

Dec 18, 2011 6:56 PM

Tags: #responses

I want to create ONE form and use the FREE basic subscription.  It says I am limited to 50 maximum.  Does this mean I can get 10 responses - print/save them - delete them and still have 50 or does it mean 50 total?

Tom

 
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  • Randy Swineford
    2,340 posts
    Mar 7, 2011
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    Dec 13, 2011 9:50 AM   in reply to Tom Mullica

    It means you can view up to 50 at any point in time.

    Randy

     
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  • Randy Swineford
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    Dec 13, 2011 9:59 AM   in reply to Tom Mullica

    Yes, that is correct.

     
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  • Randy Swineford
    2,340 posts
    Mar 7, 2011
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    Dec 13, 2011 10:19 AM   in reply to Tom Mullica

    Read this FAQ: How do I print or export to PDF a detailed view of a response? 

     

    That should answer your question.

     

    Randy

     
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  • Randy Swineford
    2,340 posts
    Mar 7, 2011
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    Dec 13, 2011 10:38 AM   in reply to Tom Mullica

    We hope to at some point support view/print/save to PDF with the original form layout. Thanks for the feedback.

     

    The forums (and us) are here to help. Don't be shy

     

    Randy

     
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  • Randy Swineford
    2,340 posts
    Mar 7, 2011
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    Dec 13, 2011 3:20 PM   in reply to Tom Mullica

    You open a form by selecting "Open" on the Distribute tab. There are 2 things that usually cause the form to mysteriously Close:

    1) You modified the form. Whenever you modify a form a dialog comes up telling you that the form will close and that you must reopen it when finished.

    2) Someone you shared the form with closed it or did #1 above

     

    Randy

     
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  • Randy Swineford
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    Mar 7, 2011
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    Dec 15, 2011 9:38 AM   in reply to Tom Mullica

    The maximum upload for the paid Basic and Plus paid accounts is 20MB per submission.

    Randy

     
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  • Randy Swineford
    2,340 posts
    Mar 7, 2011
    Currently Being Moderated
    Dec 15, 2011 10:40 AM   in reply to Tom Mullica

    Yes, all files associated to a single submissions (regardless of file type) can't be larger than 20MB. A single 2MB photo would be fine (assuming you paid)

     
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  • Randy Swineford
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    Mar 7, 2011
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    Dec 15, 2011 12:09 PM   in reply to Tom Mullica

    Yes.

     
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  • Randy Swineford
    2,340 posts
    Mar 7, 2011
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    Dec 15, 2011 12:40 PM   in reply to Tom Mullica

    Odd. Were you able to clear your cookies? Did he explain how to do that? If you did erase them, did it work?

     

    You can also try a different web browser.

     

    Sorry for the inconvenience

     

    Randy

     
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  • Randy Swineford
    2,340 posts
    Mar 7, 2011
    Currently Being Moderated
    Dec 28, 2011 2:54 PM   in reply to Tom Mullica

    The service is down right now. Our operations team is looking into it. We apologize for the inconvenience.

     

    Randy

     
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  • Randy Swineford
    2,340 posts
    Mar 7, 2011
    Currently Being Moderated
    Dec 28, 2011 3:39 PM   in reply to Tom Mullica

    The service is back up. Again, we apologize for the down time and any inconvenience this may have caused you.

     

    If you have any additional problems please do not hesitate to contact us.

     

    Randy

     
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